Upon arrival the receptionist was quite informative and helpful. The room was clean, the breakfast was delicious and the lady staffing the breakfast room was quite nice and helpful.
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酒店回复: Thank you for sharing about your terrific experience at the Holiday Inn Express & Suites Rocky Mount. Our staff works hard to deliver excellent service so they truly enjoy hearing comments such as yours. It always brightens their day knowing that they made your stay a great one! We appreciate your business and look forward to seeing you again!General Manager
5.0分
其他
Lady at the front desk was great! I messed up my reservation online after a long day and she still got me in a room quickly and efficiently
1.0分
其他
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The front desk checked someone else into my room and charged my credit card. When they arrive they could not find my reservation or my name. They finally gave me a room and said to check back in the morning. In the morning my credit card was still attached to a room I did not stay in. The morning attendant said the manager would be in and would solve everything. They had my email and phone number. 14 hours later I still have heard NOTHING.
5.0分
商务出差
Room was clean. Service was good. Breakfast was okay except the orange juice. It did not taste very good.
3.0分
其他
Staff great Food for breakfast average. Room clean. Overall fine for a few days
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酒店回复: Thank you for sharing about your terrific experience at the Holiday Inn Express & Suites Rocky Mount. Our staff works hard to deliver excellent service so they truly enjoy hearing comments such as yours. It always brightens their day knowing that they made your stay a great one! We appreciate your business and look forward to seeing you again!General Manager
4.0分
其他
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Probably the best option in the area. Staff was great. Little bit of damage to the ceilings and took a while for the water in the shower to get hot, but overall a nice stay.
5.0分
商务出差
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Small Town Hospitality
I was DJ'ing a wedding outside of Rocky Mount — but I would recommend this beautiful mountainous area to any traveler who wants a little respite from the city. The hotel is very nice — clean and well maintained, with a friendly and helpful staff. I never got opportunity to use the swimming pool, but the complimentary breakfast was good — and the availability of coffee at any hour was especially appreciated.
5.0分
其他
Exceptional! Spacious room, very clean and comfortable. New hotel, modern and beautiful. No negatives at all.
5.0分
家庭亲子
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Great location and nice rooms, the staff is always friendly and make you feel welcome. This is our 4th stay at this hotel and we look forward to staying here later in the year as well.
5.0分
其他
Fast early check in room was clean bed was good nice breakfast overall a great stay.
Upon arrival the receptionist was quite informative and helpful. The room was clean, the breakfast was delicious and the lady staffing the breakfast room was quite nice and helpful.
Lady at the front desk was great! I messed up my reservation online after a long day and she still got me in a room quickly and efficiently
The front desk checked someone else into my room and charged my credit card. When they arrive they could not find my reservation or my name. They finally gave me a room and said to check back in the morning. In the morning my credit card was still attached to a room I did not stay in. The morning attendant said the manager would be in and would solve everything. They had my email and phone number. 14 hours later I still have heard NOTHING.
Room was clean. Service was good. Breakfast was okay except the orange juice. It did not taste very good.
Staff great Food for breakfast average. Room clean. Overall fine for a few days
Probably the best option in the area. Staff was great. Little bit of damage to the ceilings and took a while for the water in the shower to get hot, but overall a nice stay.
Small Town Hospitality
I was DJ'ing a wedding outside of Rocky Mount — but I would recommend this beautiful mountainous area to any traveler who wants a little respite from the city. The hotel is very nice — clean and well maintained, with a friendly and helpful staff. I never got opportunity to use the swimming pool, but the complimentary breakfast was good — and the availability of coffee at any hour was especially appreciated.
Exceptional! Spacious room, very clean and comfortable. New hotel, modern and beautiful. No negatives at all.
Great location and nice rooms, the staff is always friendly and make you feel welcome. This is our 4th stay at this hotel and we look forward to staying here later in the year as well.
Fast early check in room was clean bed was good nice breakfast overall a great stay.