The main room floor was not cleaned very well, and felt a bit grimy. Overall, the room was ok, and the hotel staff was excellent and very accommodating.
2.0分
商务出差
I found multiple hairs on the bedding and linen. The shower was dirty, I would not recommend.
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酒店回复: Thank you for your feedback. We’re sorry to hear that your stay didn’t meet expectations. Your comments are important to us, and we’ll be using them to improve. We appreciate you letting us know and hope we can provide a better experience in the future.
5.0分
其他
The staff was great. The check-in was easy. The room was very clean and comfortable. I'd stay here again. There are plenty of food options available, too.
5.0分
其他
It’s a beautiful place and wonderful staff to deal with, helped me change my reservation, wonderful people
4.0分
其他
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Good place but entertainment is not.
The stay was nice and peaceful also the maid did everything to make my stay comfortable. The front desk young lady named Coleen made ever effort to make this stay enjoyable because the WiFi isn’t good and the room tv doesn’t have a remote to access input so I can go on my personal apps from my laptop. Not much of cable so this is a great alternative to watch personal streaming. She is kind and always said”hello is everything fine. The only person that did that. She’s a very good asset to that front desk.give her 5 stars
5.0分
其他
Front desk this morning! Amazing woman 😍 It’s me Sherice!! Hope you see this! See you again!!
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酒店回复: Thank you for taking the time to tell us about your experience at Candlewood Suites ABERDEEN-BEL AIR.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites,
5.0分
其他
Didn’t have a front desk person when I checked out at 7:00am.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. Our team works hard to ensure every guest feels comfortable and well cared for, so your kind words truly mean a lot. We hope to have the pleasure of welcoming you back again soon!
5.0分
其他
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We had a great stay! We were in town for a baseball tournament. Rooms were spacious and very accommodating. Full refrigerator, stovetop, microwave and dishwasher. Free laundry was key!! Kids took advantage of gym and outdoor pool. Staff was very friendly and responsive to the few requests we had.
Would definitely stay here again!
3.0分
其他
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Didn’t care for it. I am an IHG member and this was probably my worst experience.
The AC panel separated from the wall when I went to touch it. When I reported it to the front desk she said Maintenance isn’t in till 11am the next day, And she would let them know.
I was woken up at 8am on a Saturday to maintenance knocking then slightly opening the door but luckily I the safely lock was on.
He did come back later and fixed it.
The glass in the bathroom was dirty, I tried to take a quick dip in the pool within the permitted (10-8pm) but two men were cleaning it. Latervloasked for late check out and was told I can maybe have 30 mins but that’s it. Cause the room has to be prepared for the next guest.
5.0分
其他
Very good ,The Young Lady at the Front Desk was very nice.
Decent Stay
The main room floor was not cleaned very well, and felt a bit grimy. Overall, the room was ok, and the hotel staff was excellent and very accommodating.
I found multiple hairs on the bedding and linen. The shower was dirty, I would not recommend.
The staff was great. The check-in was easy. The room was very clean and comfortable. I'd stay here again. There are plenty of food options available, too.
It’s a beautiful place and wonderful staff to deal with, helped me change my reservation, wonderful people
Good place but entertainment is not.
The stay was nice and peaceful also the maid did everything to make my stay comfortable. The front desk young lady named Coleen made ever effort to make this stay enjoyable because the WiFi isn’t good and the room tv doesn’t have a remote to access input so I can go on my personal apps from my laptop. Not much of cable so this is a great alternative to watch personal streaming. She is kind and always said”hello is everything fine. The only person that did that. She’s a very good asset to that front desk.give her 5 stars
Front desk this morning! Amazing woman 😍 It’s me Sherice!! Hope you see this! See you again!!
Didn’t have a front desk person when I checked out at 7:00am.
We had a great stay! We were in town for a baseball tournament. Rooms were spacious and very accommodating. Full refrigerator, stovetop, microwave and dishwasher. Free laundry was key!! Kids took advantage of gym and outdoor pool. Staff was very friendly and responsive to the few requests we had.
Would definitely stay here again!
Didn’t care for it. I am an IHG member and this was probably my worst experience.
The AC panel separated from the wall when I went to touch it. When I reported it to the front desk she said Maintenance isn’t in till 11am the next day, And she would let them know.
I was woken up at 8am on a Saturday to maintenance knocking then slightly opening the door but luckily I the safely lock was on.
He did come back later and fixed it.
The glass in the bathroom was dirty, I tried to take a quick dip in the pool within the permitted (10-8pm) but two men were cleaning it. Latervloasked for late check out and was told I can maybe have 30 mins but that’s it. Cause the room has to be prepared for the next guest.
Very good ,The Young Lady at the Front Desk was very nice.