酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express BIRMINGHAM SOUTH - PELHAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,
5.0分
情侣出游
Staff was fabulous! Sharón (with the pink hair?) was great!! Sorry… i’m sure I didn’t spell her name right,
5.0分
其他
展开
Family trip
One of the best hotel experiences I’ve ever had!! Super nice and clean and very friendly service!! Will definitely recommend and when we come back through we will definitely be staying again!
4.0分
家庭亲子
展开
The bed was a little creaky, and I could feel the vibrations when the noisy neighbors above were running back and forth. The floor also creaked in front of the bathroom, which is inconvenient when you're trying not to wake the others up.
I did like the cleanliness and suite room layout.
5.0分
其他
Pelham holiday inn
One of best hotels in Pelham
We tried them all
This is where we always stay when visiting family
4.0分
商务出差
the staff was nice and helpful and the place was clean and easy to get in and out of.
3.0分
其他
Booked a king only to find they were doing construction on hotel and no king rooms available....shouldn't have shown them available
3.0分
其他
Breakfast was great. They did clean the room when I asked. Laundry room
Needs to be updated. Pool area could be cleaner and not as hot.
展开
酒店回复: Thank you for your feedback! We're glad to hear you enjoyed breakfast and that our team responded to your room cleaning request. We appreciate your notes about the laundry room and pool area—these are valuable insights that help us improve. We'll be sure to pass your comments along to management for review and action. Safe travels, and we hope to welcome you back soon!Ask ChatGPT
非常干净，员工也很友善。
总体不错
房间里有霉菌。但服务很好，位置也很好。
伟大的
Staff was fabulous! Sharón (with the pink hair?) was great!! Sorry… i’m sure I didn’t spell her name right,
Family trip
One of the best hotel experiences I’ve ever had!! Super nice and clean and very friendly service!! Will definitely recommend and when we come back through we will definitely be staying again!
The bed was a little creaky, and I could feel the vibrations when the noisy neighbors above were running back and forth. The floor also creaked in front of the bathroom, which is inconvenient when you're trying not to wake the others up.
I did like the cleanliness and suite room layout.
Pelham holiday inn
One of best hotels in Pelham
We tried them all
This is where we always stay when visiting family
the staff was nice and helpful and the place was clean and easy to get in and out of.
Booked a king only to find they were doing construction on hotel and no king rooms available....shouldn't have shown them available
Breakfast was great. They did clean the room when I asked. Laundry room
Needs to be updated. Pool area could be cleaner and not as hot.