酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express BIRMINGHAM SOUTH - PELHAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,
5.0分
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Friendly staff professional and helpful by everyone!! I’m always happy at Holiday Inn Express. From NY to Arizona and here in Alabama you do a great job. Thank you!
5.0分
家庭亲子
Room was clean and spacious. Staff was friendly and courteous. Complimentary breakfast was delicious with many options.
5.0分
其他
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Beds were very comfortable. We all slept extremely well. No noise. Spacious room. Enough linens. Accommating for earlier check-in. Overall, an excellent experience.
4.0分
其他
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We stayed here for a concert. The place is wonder just right off the interstate. I love that there's breakfast bar and staff is friendly. However the walls are super thin. We heard the people above had night.
4.0分
其他
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Checked and front desk person was busy but very friendly and personable. Went to room and found hsk still cleaning and a broken window shade. Went back down and Pam delivered top notch customer service. Immediately went up to the floor to investigate. She was super busy and could have been less accommodating but she was fantastic. Kind and helpful- and got us almost immediately into another room.
5.0分
情侣出游
Staff was fabulous! Sharón (with the pink hair?) was great!! Sorry… i’m sure I didn’t spell her name right,
5.0分
其他
Breakfast was good, staff was very friendly, professional, willing to help with any issues.
5.0分
其他
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Family trip
One of the best hotel experiences I’ve ever had!! Super nice and clean and very friendly service!! Will definitely recommend and when we come back through we will definitely be staying again!
总体不错
房间里有霉菌。但服务很好，位置也很好。
伟大的
Friendly staff professional and helpful by everyone!! I’m always happy at Holiday Inn Express. From NY to Arizona and here in Alabama you do a great job. Thank you!
Room was clean and spacious. Staff was friendly and courteous. Complimentary breakfast was delicious with many options.
Beds were very comfortable. We all slept extremely well. No noise. Spacious room. Enough linens. Accommating for earlier check-in. Overall, an excellent experience.
We stayed here for a concert. The place is wonder just right off the interstate. I love that there's breakfast bar and staff is friendly. However the walls are super thin. We heard the people above had night.
Checked and front desk person was busy but very friendly and personable. Went to room and found hsk still cleaning and a broken window shade. Went back down and Pam delivered top notch customer service. Immediately went up to the floor to investigate. She was super busy and could have been less accommodating but she was fantastic. Kind and helpful- and got us almost immediately into another room.
Staff was fabulous! Sharón (with the pink hair?) was great!! Sorry… i’m sure I didn’t spell her name right,
Breakfast was good, staff was very friendly, professional, willing to help with any issues.
Family trip
One of the best hotel experiences I’ve ever had!! Super nice and clean and very friendly service!! Will definitely recommend and when we come back through we will definitely be staying again!