酒店回复: Thank you for taking the time to share your feedback with us. While I’m glad to hear that you found our location convenient, I’m truly sorry that your stay did not meet your expectations.We sincerely apologize for the discrepancies you experienced with your room, especially regarding the amenities and layout. Our goal is to provide accurate and honest information during the booking process, and it's disappointing to hear that what you received did not align with what was advertised. I understand how frustrating that must have been, especially when traveling with certain expectations in mind.Please know that I will be looking into this situation to ensure any listing inaccuracies are corrected, and I’ll also share your comments with our housekeeping and maintenance teams so we can assess the room setup and make any necessary improvements.
酒店回复: Thank you so much for the perfect rating and for choosing to celebrate such a special occasion with us—happy anniversary! I'm thrilled to hear that you had a peaceful and enjoyable stay, even being so close to the pool. We’re glad our soundproofing made a positive difference for your comfort.We hope to welcome you back for many more celebrations in the future.
5.0分
其他
原文
翻译提供方：Google
酒店不错，装修一新，位置优越。服务很棒，员工热情周到。
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酒店回复: Thank you for your feedback! We are happy to hear that you enjoyed our hotel. We will share your appreciation with our staff for their great and accommodating service. We hope to serve your lodging needs again soon.
4.0分
其他
原文
翻译提供方：Google
他们给我安排了一间靠近电梯的房间，因为我扭伤了，走路有困难，
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酒店回复: Thank you for taking the time to leave us a review.I'm so glad our team was able to accommodate your request and provide a room near the elevator to help with your mobility during your stay. We understand how important those small details can be—especially when you're recovering from something like a sprain—and we're always happy to help make your visit more comfortable.Wishing you a smooth and speedy recovery, and we hope to welcome you back under better circumstances soon!
5.0分
其他
原文
翻译提供方：Google
床很舒服，床垫也很好。早餐不错。
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酒店回复: Thank you for staying with us and taking the time to share your experience. It was truly a pleasure to serve you and we hope to see you again in your future travels to the area. Take Care.
5.0分
其他
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The desk clerk at check in was great and made sure we had a room that suited our needs. The beds were comfortable, and we slept well. Breakfast was very good, with numerous warm options including omelettes, sausages, biscuits and gravy, oatmeal, and cinnamon rolls.
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酒店回复: Thank you for the amazing 10/10 review! We’re so glad our front desk team helped you find the perfect room and that you enjoyed a comfortable stay. It’s wonderful to hear you loved the breakfast — especially the warm options and cinnamon rolls! We appreciate your feedback and hope to welcome you back again.
3.0分
商务出差
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The first room I was in had a horrible odor and it appeared that it was next to the area where guests would take their dogs to relieve themselves. After talking to the person at the front desk they were able to switch rooms to a better location.
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酒店回复: I am sorry to hear your first room did not meet your expectations due to an odor. I am happy to hear we were able to get you in a room to better accommodate your stay. I have you had a great stay beyond that initial arrival experience. We hope to see you again if your travels bring you back to the area.
干净整洁，凉爽舒适。
卫生间的顶部和瓷砖上似乎有黑霉。浴室门和周边区域被其他客人的狗严重损坏了。房间闻起来像旧货店。能听到隔壁房间的所有噪音，包括二楼的。由于房间门直接通向外面，汽车噪音和人们进进出出的声音很大。也许不允许带宠物的房间会好些，但花157美元住这样的房间简直是抢钱。感觉 Motel 6 都会比这里好。我觉得我们应该得到退款。
值得住宿停留的地方
Very friendly
位置很方便！房间比广告宣传的要小得多，我们本来应该有全尺寸的冰箱、微波炉、洗碗机和水槽，结果我们只有迷你冰箱和迷你微波炉，水槽却很小。房间里塞满了东西，沙发紧挨着橱柜，床尾被塞在两者之间的角落里。这是一次非常令人失望的住宿体验。
这是一次很棒的住宿，我们在这里庆祝我们的结婚纪念日，我们住在泳池旁边，没有听到任何声音，所以隔音效果很好。
酒店不错，装修一新，位置优越。服务很棒，员工热情周到。
他们给我安排了一间靠近电梯的房间，因为我扭伤了，走路有困难，
床很舒服，床垫也很好。早餐不错。
The desk clerk at check in was great and made sure we had a room that suited our needs. The beds were comfortable, and we slept well. Breakfast was very good, with numerous warm options including omelettes, sausages, biscuits and gravy, oatmeal, and cinnamon rolls.
The first room I was in had a horrible odor and it appeared that it was next to the area where guests would take their dogs to relieve themselves. After talking to the person at the front desk they were able to switch rooms to a better location.