Clean, quiet and nicely appointed rooms. Staff were helpful and friendly. I would stay here again.
4.0分
其他
The beds are not comfortable. But the staff was amazing, the linens were always fresh and re-freshed. They had no problem providing me with an extra blanket.
2.0分
其他
展开
We were the last room available and checked in after driving 16 hours. Toilet was disgusting. Clearly not cleaned with dirty stains and dried feces inside and outside. Had no other options so spent night but used gas station bathroom. Not a good experience
展开
酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for the condition of the restroom in your room during your recent stay. It is unacceptable that you encountered such cleanliness issues, especially after a long journey.Please be assured that we take matters of hygiene and cleanliness very seriously. Your feedback highlights areas where we must improve, and we will address this with our housekeeping team immediately to ensure that all rooms meet our high standards.We understand how important it is for our guests to have a comfortable and pleasant experience, and we regret that we fell short in this instance. If you would like to discuss this matter further or if there is anything else we can do to make amends, please feel free to reach out directly.Thank you once again for bringing this issue to our attention. We hope you will consider giving us another opportunity in the future.
5.0分
朋友出游
The staff was very good. Rooms and hotel clean. Breakfast was great, lots of options to choose from.
4.0分
情侣出游
展开
Room was clean and bed was comfortable. Refrigerator did not work; staff notified. Check in was easy, breakfast was as expected, hot options; good. Would recommend.
5.0分
其他
Building is getting old, old carpet, marks on the wall, not super clean.
Beds were excellent and check in was easy. Breakfast was good
1.0分
家庭亲子
Room was not clean. Toilet and bathroom was dirty. Nothing had been dusted for quite sometime
展开
酒店回复: Thank you for taking the time to share your experience with us. I want to sincerely apologize for the cleanliness issues you encountered during your stay. It is unacceptable that the room, toilet, and bathroom did not meet our standards, and I understand how disappointing this must have been for you.We take pride in providing a comfortable and welcoming environment, and it’s clear we fell short in this instance. Please rest assured that I will address these concerns with our housekeeping team immediately to ensure that such oversights do not happen again in the future.Your feedback is invaluable as it helps us improve our services, and I truly appreciate you bringing this matter to my attention. If there is anything further we can do to make amends or if you'd like to discuss your experience in more detail, please feel free to reach out directly.Thank you once again for your understanding, and we hope to have the opportunity to serve you better on your next visit.
3.0分
商务出差
展开
Old and tired
It is in a prime location for traveling. I expected the same standards kept by many Holiday Express' I've stayed in previously. I was disappointed with this one. It needs some repairs. I noticed and stained carpets inbthe hallways. Stained carpet in my room.the walls in my room had paint primer on a seam on the ceiling and the drywall tape was coming off. The bathroom door had visible wear at the bottom and exposing bare wood. The furnishings all had visible signs of extreme wear. The sofa was so old that when anyone sat in it, it felt like you were nearly sitting on the floor. One good thing, the beds were comfy. I dont recommend staying at this hotel. It would be such a great place to stay if it was properly maintained
2.0分
商务出差
展开
Not Good
unclean, torn carpets, poor condition, only changed towels…room was dirty from previous…breakfast was awful…potatoes, bacon, no eggs…for the brand name and money, I would go elsewhere…same hotel and chain: Holiday Inn Express Minot is WAY BETTEr
制冰机不工作。一般的热早餐。热水浴缸中的水位低 18 英寸。泳池严重氯化，对眼睛很不利。窗帘坏了。酒店没什么特别的。
Clean, quiet and nicely appointed rooms. Staff were helpful and friendly. I would stay here again.
The beds are not comfortable. But the staff was amazing, the linens were always fresh and re-freshed. They had no problem providing me with an extra blanket.
We were the last room available and checked in after driving 16 hours. Toilet was disgusting. Clearly not cleaned with dirty stains and dried feces inside and outside. Had no other options so spent night but used gas station bathroom. Not a good experience
The staff was very good. Rooms and hotel clean. Breakfast was great, lots of options to choose from.
Room was clean and bed was comfortable. Refrigerator did not work; staff notified. Check in was easy, breakfast was as expected, hot options; good. Would recommend.
Building is getting old, old carpet, marks on the wall, not super clean.
Beds were excellent and check in was easy. Breakfast was good
Room was not clean. Toilet and bathroom was dirty. Nothing had been dusted for quite sometime
Old and tired
It is in a prime location for traveling. I expected the same standards kept by many Holiday Express' I've stayed in previously. I was disappointed with this one. It needs some repairs. I noticed and stained carpets inbthe hallways. Stained carpet in my room.the walls in my room had paint primer on a seam on the ceiling and the drywall tape was coming off. The bathroom door had visible wear at the bottom and exposing bare wood. The furnishings all had visible signs of extreme wear. The sofa was so old that when anyone sat in it, it felt like you were nearly sitting on the floor. One good thing, the beds were comfy. I dont recommend staying at this hotel. It would be such a great place to stay if it was properly maintained
Not Good
unclean, torn carpets, poor condition, only changed towels…room was dirty from previous…breakfast was awful…potatoes, bacon, no eggs…for the brand name and money, I would go elsewhere…same hotel and chain: Holiday Inn Express Minot is WAY BETTEr