酒店回复: Thank you for your recent stay with us. I'm sorry to hear that your experience was not what it should have been. We consider each of our guests a priority and rooms are given based on needs and upgrades awarded based on membership levels first. Hotel rates vary based on occupancy at the time of booking. I am truly apologetic that you did not enjoy your stay. We hope that you will give us another opportunity in the future so that you can be provided a better experience. Most sincerely, HIEX Team
The location is next to the tourist info center so seeing the old planes next door was cool! The room was clean breakfast nice & staff kind.
5.0分
其他
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Very enjoyable stay, Breakfast was awesome , everything was as it should be and expected always a great stay here , always try to stay here then anywhere in Havelock .
5.0分
家庭亲子
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friendly staff and quiet atmosphere. easy to get to and was near everything we needed. the restaurant in front of the hotel was walkable and delicious! i got to check in hours early and that was so helpful in our plans. room was clean and comfy beds.
4.0分
其他
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All staff was friendly and helpful. TV remote did not work properly but that is really the only issue to bring up. Room was clean and hotel was overall very clean. Breakfast was also good.
5.0分
其他
All employees were professionals. Would recommend this property for travelers.
我是通过*******预订的，到达后被告知最好直接通过他们的网站预订，这样可以省下每日房费。我还被告知，由于我是在第三方网站上预订的，所以没有优先安排更好的房间。这很不合理，因为我付了更多钱。
我住的房间一股霉味。一开门，霉味就扑面而来。虽然有香薰插件，但掩盖不了麝香味。房间年代久远，墙上有一些空着的地方，可能是用来放相框或镜子的。房间不同地方的地毯都破了。电视很旧。小厨房水槽区的橱柜和台面都变形了。放电视的柜子也闻起来有麝香味。我的意思是，只要打开抽屉或柜门，那种味道就扑面而来；非常浓烈。
我们在那里的时候下着雨。酒店没有宣传说我们会整晚听到青蛙呱呱叫的音乐会。这让我们意识到房间完全不隔音。我们能听到房间外面的一切动静。
泳池不错，但晚上没有灯。泳池宣传说晚上9点或10点左右关闭。为什么不把泳池区域的灯打开呢？我们试着找了好久都没找到灯的开关。
我会再住这里吗？不会，这完全是因为酒店本身。它有点老旧，更像是汽车旅馆而不是酒店。工作人员很棒！
酒店干净整洁，员工友好热情，房间里设施齐全。哦，早餐也很美味，热腾腾的，而且很早送达，服务周到！我们只住了一晚，但下次去看女儿的时候一定会再来这里。
我的淋浴间不干净。好像墙上的肥皂/洗发水从来没被冲洗干净过。
服务优良，早餐美味，房间非常干净整洁
床很舒服。早餐也很棒，种类丰富。
The location is next to the tourist info center so seeing the old planes next door was cool! The room was clean breakfast nice & staff kind.
Very enjoyable stay, Breakfast was awesome , everything was as it should be and expected always a great stay here , always try to stay here then anywhere in Havelock .
friendly staff and quiet atmosphere. easy to get to and was near everything we needed. the restaurant in front of the hotel was walkable and delicious! i got to check in hours early and that was so helpful in our plans. room was clean and comfy beds.
All staff was friendly and helpful. TV remote did not work properly but that is really the only issue to bring up. Room was clean and hotel was overall very clean. Breakfast was also good.
All employees were professionals. Would recommend this property for travelers.