酒店回复: Good Day,Thank you for taking the time to share your detailed feedback about your recent stay with us.We are truly delighted to hear that you found your room clean and refreshing, and that our daily housekeeping service helped make your stay comfortable. It’s wonderful to know the light fragrance and overall atmosphere brought you a sense of ease.We’re also happy to hear you enjoyed the breakfast pack, and especially that it compared favorably with other hotels in the region. Your kind words about our staff’s cheerful demeanor mean a great deal to us — we believe a positive attitude goes a long way in creating a welcoming environment.We do, however, sincerely apologize for the check-in issue regarding your room reservation. We appreciate your patience and are glad that it was eventually resolved with the assistance of Ctrip. Please rest assured we are reviewing our reservation procedures to avoid similar occurrences in the future.We truly appreciate your valuable feedback and hope to welcome you back again soon.Front Office Manager - Mymoena
酒店回复: Thank you for taking the time to share such positive comments about your recent stay.We are delighted to hear you found the hygiene and cleanliness good, and that the price-performance ratio for our Cape Town location was acceptable.Your special mention of the "very good" front desk service and the "plentiful" breakfast is a wonderful compliment to our team. We are thrilled that you were overall "quite satisfied."We look forward to welcoming you back to Onomo Waterfront soon!
房间每个角落都很干净，每天打扫，房间一直有淡淡的香气，很安心。入住的时候遇到一点问题，订了两间房但酒店只有一间房的信息，最后联系携程帮忙核实解决了。早上出门很早订了早餐包，和约堡的onomo相比，非常好吃非常完善！酒店的工作人员看起来每天都很快乐，让人心情很好。
卫生还不错，房间挺干净的，在开普敦这个位置算是性价比还可以了，前台服务态度挺好的，早餐也很丰盛，总体来说比较满意。
酒店地理位置非常好，很干净，早餐也不错。酒店本身就是一座历史建筑，我的房间带露台，景色很棒……如果来开普敦，住在海滨附近，这家酒店非常值得推荐，步行即可到达。
我们住在二楼，真的太吵了。晚上和早上都能听到人们聊天之类的声音，可能来自楼下，但这真的非常烦人。早餐一般般。房间干净整洁，设施基本齐全。
这是一家非常棒的酒店。酒店设施齐全，能满足你在开普敦度过一个愉快假期所需的一切。酒店员工都非常友好热情。我的入住体验非常完美。Beatrix 和 Zolani 都是很棒的人。
离维多利亚和阿尔伯特博物馆很近，位置不错，房间也挺好。
位置便利，早餐也还不错。
房间干净舒适，早餐也很棒。去V&A海滨区很方便，又不会因为太近而吵闹。下次还会再来住。
我们非常喜欢。
地理位置优越，安全便利，步行即可到达V&A海滨区。早餐丰盛，员工热情友好，客房设施齐全。