酒店回复: Hi Cyndi,Thank you for choosing our property for your travel needs. We've spoke before and I was so excited to meet you and your sister. I'm disappointed to hear about your ******* experience. I do recommend booking directly on your next visit - our hotel does not charge for breakfast. Thank you for bringing this to our attention so we can take a look at this.Please contact us with any questions or concerns.
酒店回复: Sarah, thank you so much so the kind words and taking the time for our survey. We are glad you enjoyed your stay and look forward to see you again.
酒店回复: Thank you for the wonderful review! We're so glad you and your family enjoyed the suite upgrade and had plenty of space for everyone to be comfortable. It’s great to hear the kids had a blast at the pool and hot tub, and that our staff helped make your stay even better. We appreciate your feedback about the beds and will keep it in mind as we continue to improve. We hope to welcome you all back soon for another great stay!
酒店回复: Hey Michelle! We're glad to hear that you enjoyed your stay with us as well as our social hour! We'd love to have you back and can't wait to have you stay here again!
酒店回复: Thank you for taking the time to share your feedback. We're happy to hear you enjoyed your overall stay with us! We do apologize for the noise from Baseline Street and understand how that could affect your experience. On your next visit, feel free to request a room on the quieter side of the building—we’ll do our best to accommodate. We hope to welcome you back soon!
酒店回复: Hi Svetlana, We're glad we met your expectations on the cleanliness and conditions of you room. I'm disappointed to see your experience wasn't as great due to billing issues. If you are still experiencing issues with your account, I do recommend reaching out to a manager to help rectify your account and concerns.
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新家stsy
我们的新家正在装修,我们住在那里。工作人员都很棒!干净、安静、早餐美味、免费停车,这些都非常感谢。
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酒店回复: Cindy! Congratulations on your new home. We hope you are getting settled in and feel welcomed to the area. We are so glad to hear you enjoyed your stay. If you ever have family visit, you know where to find us!
ihg旗下,适合常住,附近生活配套完善,酒店早餐以及特定时间的晚餐都是适合常住的理由。无论你是来游玩还是出差,都很适合。
很棒的酒店,很棒的员工,住宿条件也很好。虽然我把“早餐”添加到了我的“*******”筛选条件中,而且这家酒店也理所当然地出现在了包含每日房价的早餐的列表中,但实际上并没有包含早餐(真是狡猾)。我有点生气,但这不足以改变我对这家酒店的坚定推荐。我猜是我没有完整阅读说明。如果你想要包含早餐的话,请注意。欧陆式早餐每人10美元,自助早餐17美元,另加定制选项(含税和小费)。
这家酒店的整体状况给我留下了深刻的印象。几乎所有东西看起来都是全新的,所以当我听说这家酒店已有六年历史时,我感到很震惊。酒店周围和我们房间里的艺术作品也令人印象深刻。我们的房间维护得非常好,而且非常干净。我会毫不犹豫地向任何人推荐这家酒店。
我们免费升级到了套房。我们带着所有孩子一起旅行,没有人睡在地板上,真是太棒了!床虽然不算特别好,但其他一切都弥补了这一点。孩子们很喜欢泳池和热水浴缸!工作人员也很棒!
工作人员非常友好,简直太棒了。整个入住流程简单、快捷、高效。每周有三个晚上有社交活动,让入住体验更加愉快有趣。我迫不及待地想和家人再次入住。
总体来说,这是一家非常不错的酒店,唯一不喜欢的是我们的房间位于 Baseline 街一侧,非常繁忙和嘈杂。
酒店本身很干净,房间状况也不错。早餐不错。不过前台工作人员态度很不好。入住期间和入住后,请注意您的卡是否有多次未经授权的交易!
新家stsy
我们的新家正在装修,我们住在那里。工作人员都很棒!干净、安静、早餐美味、免费停车,这些都非常感谢。
房间大小适中,配备全套家电。
房间位于Baseline路,所以交通噪音很大,而且窗帘需要注意。
工作人员很友善。客人的客源也不错。有一种干净的感觉。洗衣机和烘干机免费供客人使用。单剂量的洗涤剂可以在前台旁边的食品储藏室购买。除了糖果和饮料外,食品储藏室还出售单剂量头痛药和感冒药、润唇膏和防晒霜。酒店内设有室外游泳池、室外按摩浴缸(水疗中心)和烧烤设施。进门后的大厅是早餐场地和交流空间。房间的厨房(一张双人床的房间)里有锅、煎锅、陶瓷盘、陶瓷碗、陶瓷杯、玻璃杯、看起来像菜刀的刀、金属勺子、叉子和刀子。有糖、盐和胡椒粉,但没有食用油。水槽配有处理器。大微波炉、大冰箱和大内置洗碗机。有淋浴但没有浴缸。洗发水、护发素、沐浴露已安装。洗手间区域没有牙刷牙膏剃须刀等,只有洗手液和乳液。制冷空调噪音很大。楼上的人走动的声音发出嘎吱嘎吱的声音。我能听到隔壁房间电视的声音。