酒店回复: Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are delighted to hear that your overall stay met your expectations and we hope that we exceeded them. Once again, we thank you for your comments. We look forward to the opportunity of seeing you and your beloved ones in the near future. Sincerely, Pham The Nhan (Mr.) Director of Operations
酒店回复: Dear Valued Guest, Thank you for choosing Vinpearl Beachfront Nha Trang and sharing your thoughts on Ctrip. We are so glad to hear that you have had a wonderful and memorable time here. Your positive comments will be passed to all team members in order to encourage and let them know that their efforts have been recognized and appreciated. We look forward to welcoming you again on your next visit. Warmest regards,Pham The Nhan (Mr.) Director of Operations
酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted that you enjoyed our central location, spacious rooms, and modern facilities.We regret, however, that some aspects of your stay did not meet expectations. Your comments on cleanliness, breakfast crowding, and elevator waiting time have been noted for improvement. We are also sorry that we could not arrange both rooms on the same floor and that you felt our service was not as warm as it should be. Please rest assured that we value all our guests equally and will reinforce training to ensure everyone feels genuinely welcomed.We truly appreciate you bringing these matters to our attention and hope to have the chance to welcome you back for a more seamless stay.With regards,Pham The Nhan (Mr.)Director of Operations
酒店回复: Dear Valued Guest, Thank you for choosing to stay at Vinpearl Beachfront Nha Trang. We are really sorry for the inconvenience that occurred during your stay. Our hotel always tries its best to make sure all guests have a great experience. Furthermore, our hotel appreciates your review as it highlights opportunities where we can improve our services and facilities. We look forward to welcoming you again on your next visit. Best Regards,Pham The Nhan (Mr.) Director of Operations
1. 前台服务周到 房间整洁干净。
2. 地处芽庄海滩中心地段。过马路就是海滩,楼下就是陈富VinCom广场,2楼就有VinMart超市,满足生活需求 (水,零食,水果)。附近有多家餐厅可供选择。
3. 4楼和5楼有两个餐厅,5楼比4楼大,早餐选择多样。
4. 和对面珍珠岛同集团,上下岛的交通(尤其是缆车)对集团酒店住户有快速通道,不单单岛上的酒店,这个大家要利用好。酒店前台购珍珠岛门票有9折优惠并赠送23路公交车两趟往返码头和酒店。这是我觉得选择VinPearl最值的原因,尤其是当看到茫茫长队等缆车的时候。
5. 慎重选择面海的房间,早上阳光直照,即便窗帘能挡住光线,但是没法完全阻挡热量,早上会被热醒。
在芽庄住了两家温佩的酒店,陆地上这家海景绝美,可以看到海上日出,拍了延时摄影,酒店楼下是一个小型mall,有咖啡店有超市,旁边有条街里面有很多评分不错的美食,过马路就是海滩,去市内景点打车也都很近,出门非常方便。
房间内部主卧和客厅正对海滨,次卧也能看到海景,景色满分,高层无遮挡。套房有两个洗手间,但是设施和卫生一般般,勉强入门五星水平吧。
早餐还不错,算比较丰富。
综合评分对得起价格,一家人住很方便。
芽庄珍珠海滩酒店真是一颗海滨明珠!我们抵达时,不仅优越的地理位置让我们惊喜,高水准的服务也同样令人印象深刻。房间宽敞,装修时尚,坐拥迷人的海景。每天早晨,我们都会在阳台上享受咖啡,聆听海浪的声音。
酒店员工非常友好且乐于助人,总是带着微笑迅速回应我们的所有请求。早餐种类丰富美味,既有当地特色菜肴也有国际美食,但我们希望咖啡机能多几台(总是排队等咖啡)。
海滩干净整洁,但日光浴床和毛巾数量不足(只有9把遮阳伞和18张躺椅),对于这么大的酒店来说实在太少了。泳池区是放松身心的绝佳场所。晚上,我们喜欢在酒店园区内散步。
总的来说,我们在芽庄珍珠海滩酒店的住宿体验超出了所有预期。我们非常希望能再次入住,并向所有计划前往芽庄的朋友推荐这家酒店!
我们非常喜欢这家酒店。我们提出要求后,他们免费将双床房升级成了特大号双人床房,还在床上准备了一个非常棒的蜜月欢迎蛋糕和布置!非常感谢!
早餐很好,种类丰富,有4-5种鸡蛋,还有很多其他水果和甜点。所有东西都很好吃!
优点:
酒店地理位置很好。早餐也不错,总能找到吃的。员工很热情,总是面带微笑。如果你有需要,他们会尽力帮助你。酒店内还有医务室以备不时之需。房间能看到非常美丽的海景。
缺点:
床单和毛巾状况不太好,经常有洗不掉的污渍。上午11点到下午2点之间,海滩上经常没有干净毛巾。
总结:我们对这家酒店没有抱过高的期望,总体来说还是满意的。
我们在 Vinpearl Beachfront 酒店海景房的阳台上,欣赏到了绝美的日出。酒店位置极佳,早餐很棒,还有一个小巧但漂亮的泳池。如果下次再来芽庄,我们一定会再选择这家酒店。
服务很亲切,房间也很干净,非常棒!一楼有星巴克,买咖啡和纪念品都很方便。房间里也没有虫子,很满意。早餐可以在两个地方吃,味道也还不错。六楼还有游泳池,玩得很开心。不过泳池有点小。
优点:酒店位置很好,周边很多吃的地方,离沉香塔步行几百米,房间很大,有宽敞的阳台,设施等比较新。
缺点:卫生细节不是很到位。楼层比较高,早餐高峰期电梯很慢,几乎每层都停,如果8点多去吃早餐,人特别多,咖啡机永远都在排队或者总是坏的。工作人员我个人感觉对中国人不是很友好,订了2个房间,提前2天沟通需要安排在同一层,前台各种推辞,反正让人感觉不爽。
强烈推荐这家酒店!!!
地理位置很好。
窗外的景色非常棒。
房间每天都会打扫,床也很舒服。早餐很丰盛,可以在两家餐厅选择。海滩就在马路对面。一定要订海景房,绝对不会后悔。
酒店是挺新的,有点公寓样子,还可以煮东西,不过我们并没有煮,花洒水又是忽冷忽热的。体验不太好,服务态度还不错,排队会给我们送果汁