酒店回复: Thank you so much, Zhong🌸xia, for your wonderful review of Quest St Kilda Road.I’m so pleased to hear that our front desk team made you feel warmly welcomed and took the time to assist you patiently – that’s exactly the kind of service we strive to provide for every guest. It’s also fantastic to see you rated cleanliness so highly, and I’ll be sure to share your kind words with our hardworking housekeeping team who take great pride in keeping our apartments spotless.We hope to welcome you back to Quest St Kilda Road again soon for another effortless stay.Warm wishes,Lauren – General Manager
酒店回复: Thank you for your review. I am happy you found the location convenient and liked the cafe next door. Warm wishes, Lauren |Manager 谢谢您，对于您的评论。我很高兴您发现这个位置很方便并且喜欢隔壁的咖啡馆。 热烈的祝愿，劳伦|经理
3.5分
一室公寓
商务出差
卫生情况有点糟糕，其他还行
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酒店回复: Hi there,Thank you for your feedback.I'm pleased to hear that most aspects of your stay at Quest St Kilda Road were okay, though I’m sorry to learn that the cleanliness did not meet your expectations. This isn’t the standard we strive for, and I’ve shared your comments with our Executive Housekeeper so we can address this promptly.We would have loved the opportunity to assist during your stay and ensure everything was up to the level you deserve.Warm wishes,Lauren – General Manager
酒店回复: 亲爱的Kas，感谢您分享您最近入住Quest St Kilda Road公寓的反馈。很遗憾您的体验未能达到预期。舒适度至关重要，很遗憾您觉得床不舒服，公寓也不如您所愿宽敞。我也理解施工和噪音会造成干扰，对于在您抵达前未能更好地告知我们，我们深感抱歉。您的意见非常宝贵，我会与团队一起审核，看看有哪些地方可以改进。虽然我很感激您这次没有推荐我们，但我希望未来有机会再次欢迎您，并为您提供更美好的体验。祝您一切顺利！Lauren – 总经理
5.0分
其他
原文
翻译提供方：Google
酒店允许携带宠物狗入住，而且有停车场，真是锦上添花。我们住得很愉快，非常棒。
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酒店回复: 谢谢你，Johnny，10/10 的精彩评价！很高兴您在 Quest St Kilda Road 酒店过得愉快，我们也乐于接受宠物入住，并提供免费停车位，提升了您的入住体验。我们非常欢迎携带爱犬入住的客人——它们也是我们家庭的一部分！希望您和您的爱犬能尽快再次入住我们酒店。祝好！Lauren – 总经理
5.0分
其他
Pre check in on line excellent as I was able to proceed straight to my room.
Area needs more places to dine.
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酒店回复: Hi Philip,Thank you for your fantastic review and 10/10 rating — it’s wonderful to hear you had such a smooth experience at Quest St Kilda Road.I’m really pleased that our online pre-check-in helped you get straight to your apartment with ease — we love making the arrival process as effortless as possible. I do appreciate your comment about dining options in the area; while there are a few local gems, we understand the desire for more variety and are always happy to recommend nearby spots to suit different tastes.We hope to welcome you back again soon!Warm wishes,Lauren – General Manager
英文我的英文不好，前台小美女热情 耐心的接待了我们
我们最近入住了圣基尔达探索酒店，前台员工非常热情地欢迎了我们，那位男士特别亲切，提供了卓越的客户服务。
房间干净舒适，酒店还设有洗衣房和健身房。
强烈推荐！
离阿尔弗雷德医院非常近。公共交通便利——虽然需要搭乘一趟巴士和一趟电车，但都在附近。前台人员友善且乐于助人。无线网络很好。虽然因为修路有点吵，但我下次还会再来。
房间很棒。建议网站上注明需要支付300美元的押金。幸好我还有其他钱可以支付。停车太糟糕了。
房间较小， 公寓改造。 无早餐供应。 但旁边有家咖啡厅早餐午餐都不错。 地理位置方便
卫生情况有点糟糕，其他还行
言过其实
前台接待很棒，但我住的房间不太好。浴室本来可以更干净一些，房间光线昏暗，灯光不好。
床太不舒服了，房间又小。应该提前通知一下整栋楼都在施工。走廊和外面的噪音在房间里很容易听到。不推荐。
酒店允许携带宠物狗入住，而且有停车场，真是锦上添花。我们住得很愉快，非常棒。
Pre check in on line excellent as I was able to proceed straight to my room.
Area needs more places to dine.