酒店回复: Philipp,Vielen Dank für die Teilnahme an der Umfrage und die hervorragende Bewertung. Wir sind stolz darauf, allen Gästen exzellenten Service zu bieten und sind dankbar, in einer wunderschönen Gegend localisiert zu sein. Wir hoffen Sie wieder begrüßen zu dürfen, wenn Sie nach Franklin, Tennessee, reisen.

酒店回复: Jeremy,Thank you for your 8/10 review.We’re happy to hear that your room was clean and well maintained, and that our friendly staff helped make your stay enjoyable. It’s also wonderful to know you had a quiet and comfortable visit.We appreciate your feedback and hope to welcome you back again soon to get a 10/10 review from you, our valued guest.

酒店回复: Brad,Thank you for sharing your experience with us. We’re very sorry for the inconvenience caused by the noise during your stay. After reviewing the situation, it appears the noise you heard was coming from a group staying on the floor below you who were frequently entering and exiting their guest rooms. While we do our best to monitor and manage noise levels, guest movement at all hours can unfortunately be difficult to fully control, and we sincerely apologize for the disturbance this caused.We also regret the issues you experienced with the plumbing, water pressure, and the slippery tub. These concerns are important to us and have been shared with our maintenance team so they can be addressed promptly. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing these matters to our attention. We hope you’ll consider giving us another opportunity to provide you with a more comfortable and enjoyable stay in the future.

酒店回复: Michael,We are delighted to learn that you truly enjoyed your stay with us and will share your wonderful comments with our staff.The Holiday Inn Express & Suites, Berry Farms enjoys offering our guests complimentary underground parking and a safe stay, with cleanliness and hospitality being points of pride.We hope to welcome you back soon.

酒店回复: Ben,Thank you for the excellent 10/10 rating and your mentions of the comfort of our beds, as well as an excellent breakfast to start your day.Looking forward to welcoming you back when your travels bring you towards Nashville.

酒店回复: Aireen,Thank you so much for taking the time to share your experience with us! We’re delighted to hear that our front desk team made a great impression and that you found the rest of our staff helpful as well. It’s wonderful to know you enjoyed our breakfast selection and that your room provided the space, comfort, and quiet you were looking for. We truly appreciate your feedback and hope to welcome you back again soon!

酒店回复: Carl,Thank you so much for your fantastic 10/10 review! We’re thrilled to hear you had such a great stay with us.We also appreciate your feedback regarding our parking setup. While we’re glad to know parking was convenient for you, we understand your preference for more above-ground options. Your comments help us identify opportunities to improve, and we’ll certainly keep this in mind as we look at future enhancements.We hope to welcome you back again soon.

酒店回复: Stella,Thank you for the 10/10 rating you gave our hotel for your recent stay. It was a pleasure being of service and we appreciate your feedback on the comfort of the pillows.We do look forward to welcoming you, your friends and family to the Holiday Inn Express & Suites, Berry Farms.

酒店回复: Richard,Thank you so much for your wonderful 10/10 rating and thoughtful feedback!We're absolutely delighted to hear that you had such a positive experience — especially that our staff made a great impression, your accommodations were amazing, and the shuttle service worked smoothly for your event. Providing excellent service is what we strive for, and it's incredibly rewarding to know we delivered on that during your stay.We truly appreciate you choosing to stay with us, and we hope to welcome you back again soon for another exceptional visit.