the entry way into the hotel smelled terrible. the carpet in the hallways was dirty. our shoes stuck to the area of hard floor in our room. I could feel a hard ridge down the middle of my bed; did not dare sleep close to one side or I would have rolled off. I always stay at Holiday Inn Express hotels but after this stay I will think twice about that.
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酒店回复: Thank you for your feedback, it is greatly appreciated. We will be starting a full remodel this December which will address these issues as all as many others.
5.0分
其他
Should consider removing all carpet in rooms. Bed was comfy. Fridge was a good size.
酒店回复: Thank you for your feedback, it is greatly appreciated.
5.0分
家庭亲子
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Besides the dirty sheets on the bed, we felt the facility was clean. The pool and hot tub were nice. Breakfast was great with many options that were dairy free.
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酒店回复: Thank you for your feedback, it is greatly appreciated. We look forward to seeing you again in the future.
3.0分
家庭亲子
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Nice rooms and breakfast was pretty descent (as they go in settings like this) but the entrance had a terrible smell that got worse, one of the staff members was rude, and there were several boarded up buildings in the immediate vicinity.
酒店回复: Thank you for your feedback, it is greatly appreciated.
3.0分
其他
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The check in area was in good shape and the staff was super friendly. The pool area was average to good. However, when it came to the quality of the room, this property failed horribly. The tile floor in the entry and bathroom was cracked and falling apart. The orange carpet gave it an old, dirty feeling. There was a place on the bathroom wall where something had previously hung with fading and wall studs still present. The lack of electronic plug ins for a “high” quality hotel was lacking. The bathroom fan continually stayed “on” and the sensor light flickered. You could tell around the bathroom fan that in the past something had gone on with brown spots, water perhaps. It just felt like the room given was the last, run down room in the hotel. For the price paid, and Holiday Inn’s reputation, I really expected more and was disappointed.
酒店回复: Thank you for your feedback, it is greatly appreciated!
5.0分
其他
Very nice place to stay. Staff is great and it’s close to a lot of shopping and food. Quiet place to stay.
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酒店回复: Thank you for your feedback, it is greatly appreciated! We look forward to seeing you again in the future.
1.0分
其他
There was no room available even tho I had paid thru Experian. Staff helped me find another hotel thankfully.
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酒店回复: I apologize for the confusion on our end. You will not be charged the stay. I am glad you were able to find accommodations.
5.0分
商务出差
Excellent location, feel very safe and in walking distance to restaurants.
酒店房间(两张大床)干净又宽敞。办理入住的员工都很友好、有礼貌,也很乐于助人。
酒店很干净,早餐也不错。
the entry way into the hotel smelled terrible. the carpet in the hallways was dirty. our shoes stuck to the area of hard floor in our room. I could feel a hard ridge down the middle of my bed; did not dare sleep close to one side or I would have rolled off. I always stay at Holiday Inn Express hotels but after this stay I will think twice about that.
Should consider removing all carpet in rooms. Bed was comfy. Fridge was a good size.
Besides the dirty sheets on the bed, we felt the facility was clean. The pool and hot tub were nice. Breakfast was great with many options that were dairy free.
Nice rooms and breakfast was pretty descent (as they go in settings like this) but the entrance had a terrible smell that got worse, one of the staff members was rude, and there were several boarded up buildings in the immediate vicinity.
The check in area was in good shape and the staff was super friendly. The pool area was average to good. However, when it came to the quality of the room, this property failed horribly. The tile floor in the entry and bathroom was cracked and falling apart. The orange carpet gave it an old, dirty feeling. There was a place on the bathroom wall where something had previously hung with fading and wall studs still present. The lack of electronic plug ins for a “high” quality hotel was lacking. The bathroom fan continually stayed “on” and the sensor light flickered. You could tell around the bathroom fan that in the past something had gone on with brown spots, water perhaps. It just felt like the room given was the last, run down room in the hotel. For the price paid, and Holiday Inn’s reputation, I really expected more and was disappointed.
Very nice place to stay. Staff is great and it’s close to a lot of shopping and food. Quiet place to stay.
There was no room available even tho I had paid thru Experian. Staff helped me find another hotel thankfully.
Excellent location, feel very safe and in walking distance to restaurants.