酒店回复: Dear Valued Guest,Thank you very much for choosing Melia Vinpearl Hue for both your arrival and return stay. We’re delighted to know that you enjoyed our excellent location, the elegant yet cozy facilities, and the breathtaking rooftop views overlooking the entire city.It’s also a pleasure to hear your kind comments about our attentive service, especially the support from our Mandarin-speaking staff, which helped you feel at home. We truly appreciate your praise for our breakfast variety, including delicious Vietnamese dishes such as rice noodles and sticky rice.Your satisfaction means a great deal to us, and we sincerely look forward to welcoming you back on your next visit to Hue.Kind regards,Huyen Tran (Mrs.)Duty Manager

酒店回复: 尊敬的 Rmabo 先生， 非常感谢您分享如此详尽周到的点评，感谢您近期在顺化美利亚珍珠文酒店 (Meliá Vinpearl Hue) 的入住体验。我们很高兴得知您喜欢我们酒店的舒适奢华、Alma 餐厅的壮丽景色和温馨氛围，以及我们丰富多样、品质上乘的早餐。 您对我们细心友好员工的赞赏，对我们意义非凡。能够为您在越南乃至亚洲的旅行提供最佳的酒店体验，是我们莫大的荣幸。 我们真诚期待您再次光临，享受我们卓越服务、舒适舒适、难忘时光的难忘住宿体验。 此致， Huyen Tran 女士 值班经理

酒店回复: 尊敬的宾客： 诚挚感谢您再次入住我们酒店并分享如此精彩的点评。我们很高兴得知您的第二次入住体验与第一次一样精彩。听到您喜欢顺化最高酒店的壮丽景色、周到的服务和丰富的早餐选择，我们感到非常高兴。 您对顺化Bún bò Huế和越南粉的特别赞赏意义非凡，因为我们以提供正宗的当地风味和国际美食而自豪。您的反馈激励着我们的烹饪团队和全体酒店员工继续为您带来难忘的体验。 我们非常荣幸您一直以来的信任，并期待着再次欢迎您来顺化，享受又一次非凡的住宿体验。 此致， Trung Nguyen Thanh (Ethan) 值班经理

酒店回复: Dear Valued Guest,Thank you for choosing Melia Vinpearl Hue and for sharing your detailed impressions of your stay. We are pleased to know that our brand awareness in Vietnam encouraged you to stay with us, and that you enjoyed our diverse and fresh breakfast selection, as well as the views of the ancient city from your high-floor room. It is also wonderful to hear that the convenient location with Vincom Mall just below added to your experience.Your kind intention to return is the greatest compliment we could receive. We look forward to welcoming you back for another enjoyable and memorable stay in Hue.Warm regards, Trung Nguyen Thanh (Ethan)Duty Manager

酒店回复: 尊敬的亚历山大·菲利普·吕西安·安德烈·约瑟夫先生： 非常感谢您给予我们如此完美的评价，并分享如此真挚的反馈。我们很高兴得知，您入住期间的方方面面都符合您的期望——从舒适的客房、壮丽的景色，到我们便利的地理位置以及我们团队的专业服务。非常感谢您特别提到带飘窗的楼上转角客房，这些客房是我们最珍视的空间之一，可以欣赏到城市全景。 您的强烈推荐对我们意义重大，这是我们能收到的最高奖励。我们很荣幸成为您在顺化期间的首选酒店，并期待着您再次光临，享受难忘的住宿体验。 此致， Trung Nguyen Thanh (Ethan) 值班经理

酒店回复: Dear Valued Guest,Thank you very much for your perfect score and for sharing your feedback with us. We’re delighted to know that you enjoyed your stay overall.At the same time, we sincerely apologize for the inconvenience caused by the waiting time for the elevator. We truly understand how this may have affected your experience, and your comment has been shared with our relevant team for review and improvement.Thank you once again for your valuable input. We hope to welcome you back and provide an even smoother experience in the future.Warm regards, Trung Nguyen Thanh (Ethan)Duty Manager

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We appreciate your comments and are glad you found your stay acceptable.Your opinion is important to us, and we will continue working to improve our services and overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regardHung Ho (Mr.)Asst Front Office Manager

酒店回复: 尊敬的 Kaneko Hiromi： 感谢您入住顺化美利亚珍珠酒店并分享您的宝贵反馈。我们很高兴听到您喜欢我们干净清爽的客房，尤其高兴的是，我们客房送餐服务的越南粉能够满足您在迟到后的饥饿感——这是我们引以为豪的一道菜。 我们期待未来再次欢迎您入住，享受难忘的住宿体验，品尝更多美味的当地风味。 此致， Linh Le（先生） 值班经理

酒店回复: Dear Xiaohuang ZailvyouThank you for sharing your experience at Meliá Vinpearl Huế.We are delighted to know that you appreciated our convenient landmark location, well-maintained facilities, and the attentive service from our team. Your kind recognition truly encourages us to keep delivering the best possible experience.We also sincerely appreciate your feedback regarding the elevator waiting time. Please rest assured that your comment has been shared with our management team for review and improvement, as guest comfort and efficiency are very important to us.Thank you once again for your valuable feedback. We hope to welcome you back for an even smoother and more enjoyable stay in the future.Warm regards,Linh Le (Mr.)Duty Manager

酒店回复: 亲爱的 Kanna： 非常感谢您选择顺化美利亚珍珠酒店 (Melia Vinpearl Hue) 并给予我们如此精彩的评价。我们很高兴得知您喜欢我们美丽的酒店、靠近城堡的便利位置，尤其是我们的早餐。您的好评对我们意义重大，并将激励我们的团队继续为尊贵的客人提供最佳体验。 期待您下次光临顺化时再次光临。 此致， Linh Le (先生) 值班经理