酒店回复: Dear Wesley,Greetings and thank you for sharing your review. We are disheartened to learn that your visit was not better enjoyed, and we extend our apologies for any inconveniences that you may have incurred, including the possible demagnetizing of your key to the garage. What concerns us most are your comments regarding the interactions had regarding this concern and we apologize if there was a moment of inconsistency in engaging with our team. We appreciate you bringing this to our attention, and we look forward to shining much brighter the next time we see you.All the best,Renaissance Dallas Hotel
1.0分
其他
原文
翻译提供方：Google
非常不好注意
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酒店回复: Dear Benjamin,Greetings from Dallas. We are sorry to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we hope you find comfort in knowing that your feedback will be incorporated into our ongoing coaching with our team.We hope to have the chance to welcome you back in the future so that we can win your heart with the exceptional hospitality for which we are known. Until then.All the best,Renaissance Dallas Hotel
5.0分
商务出差
原文
翻译提供方：Google
大家都很专业！！
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酒店回复: Dear Deedra,Your comments were a joy to find, and we thank you for taking the time to share. We trust the treasured Dallas experience will soon have you planning your return and we look forward to welcoming you back upon your return to our iconic and enchanting city.Cheers,Renaissance Dallas Hotel
干净卫生的酒店 下次还会住
物有所值，性价比很高，而且服务很好，位置就在高速边，离机场也不远，下次还会住这里，这里的服务态度也很好。
干净整洁，但总觉得少了点什么。
没有便利设施
房间里没有瓶装水。没有微波炉。浴缸里没有铁棍。老年人洗澡很危险。没有免费无线网络，没有早餐。550间客房只有一家小餐厅。他们很会榨取顾客的钱。4瓶水要价20美元。
很棒的酒店！干净整洁，员工热情周到，服务周到，入住体验非常棒！
房间门有问题。锁打不开。每次我进房间，都要试六七次。
酒店当时正在装修。这一点应该在我预订时就告知。
这家酒店设计很差，总体不方便。
要到达游泳池和健身区，您必须走上布满灰尘的金属楼梯。
我看到其他客人很难离开有限的停车库 - 酒店提供的卡并不总是有效。
在我告诉他们这个困境后，工作人员很粗鲁并且不愿意提供帮助。避免选择这家因有限的服务和过时的设计而定价过高的酒店。
非常不好注意
大家都很专业！！