I thought I had booked the hotel with the large rooms. The front desk informed me there is two hotels in the same building that share ALL eminities. I was fooled by pictures that this was the room I was getting. No response from *******, tried chat, phone and email. Nothing. Hot tub didn't work, no water, no coffee, clogged sink. I even waited to talk to the front desk girl that had to get her Starbucks first. Aweful.
Will not stay here again
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酒店回复: Thank you for taking the time to share your experience. We’re disappointed that several aspects of your stay fell short, including the room expectations and maintenance issues you encountered. Your comments are important and will be reviewed with our team to ensure improvements. We regret that this visit didn’t reflect the standards we aim for and hope you’ll consider giving us another opportunity in the future.Sincerely, Tojo Mayers
5.0分
其他
The room was very clean and spacious. The bed was very comfortable. Food at the restaurant was great!
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酒店回复: Thank you for your review! We're delighted you enjoyed the comfortable and spacious accommodations. It's also fantastic that you had a great dining experience with us. Your kind words mean a lot to our team, and we look forward to welcoming you back to Courtyard By Marriott Halifax Dartmouth soon.Sincerely, Tojo Mayers
4.0分
其他
Quick trip. Checked in late and out early. Wish we had got to the bar earlier. They had just closed when we went down.
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酒店回复: Thank you for sharing your experience at Courtyard By Marriott Halifax Dartmouth. It’s disappointing that timing limited your opportunity to enjoy our bar. Comments like yours help highlight areas where small adjustments can enhance the overall guest experience for future visits. We look forward to welcoming you back to enjoy all our amenities again soon.Sincerely, Tojo Mayers
5.0分
情侣出游
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The in-house bistro had an outdoor courtyard attached. It was delightful. The room was very comfortable and nicely appointed. The Dartmouth location was very handy to restaurants and shopping. We would definitely go back.
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酒店回复: It was a pleasure hosting you at Courtyard By Marriott Halifax Dartmouth. We are delighted you enjoyed The Bistro and appreciated our convenient location near shopping and numerous dining options. Additionally, we are pleased that you found your room comfortable. Should your travels bring you back to the area, we hope you choose to stay with us again.Sincerely,Tojo Mayers
5.0分
其他
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Comfortable stay in Dartmouth
Comfortable and spacious room, very quiet for a good night sleep. Bistro Bar served good food for an evening snack and a drink. Nice pool area. Close to Dartmouth shopping outlets and IKEA.
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酒店回复: Thank you for your wonderful review! I’m glad you enjoyed your quiet, comfortable, and spacious room. It’s great to hear you also liked the Bistro Bar, the pool, and our convenient location. We look forward to welcoming you back soon!Sincerely,Jason Brown
2.0分
其他
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This hotel has very poor ventilation. The bathroom in my room was not vented at all, so moisture builds up in the room very easily. The room smelled of mildew, and had heavy air freshener used to try to disguise this fact. The hotel was also extremely noisy. I will not be returning.
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酒店回复: Thank you for sharing your impressions of your stay. It is disappointing to hear that the ventilation and air quality in your room did not meet expectations, and that the noise level further impacted your comfort. Your comments will be shared for review so that these issues can be addressed. We hope there may be an opportunity in the future to provide you with a stay that is quieter, fresher, and far more comfortable.Sincerely,Jason Brown
5.0分
其他
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Great hotel to kickstart our east coast trip! Only about a 15min drive into downtown halifax which is a blast! Hotel was super clean, pool was awesome and it even had a starbucks! 100% would recommended
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酒店回复: Dear Francesca,Thank you so much for choosing Courtyard by Marriott Halifax Dartmouth for your recent stay and for your perfect rating! We are thrilled to hear that you had such an enjoyable experience with us. It’s fantastic to know you appreciated the cleanliness of our hotel and took full advantage of our inviting pool and the convenience of our on-site Starbucks. Our prime location, just a short distance from downtown Halifax, truly enhances the guest experience, and we’re glad it worked well for you. Your high recommendation means the world to us! We cannot wait to welcome you back for another extraordinary stay that exceeds your expectations.Sincerely,Jason Brown
我建议在浴室里安装夜灯。由于客房服务每隔一天才提供一次 - 应该提供额外的咖啡/茶包和咖啡杯。另外,一杯 6 盎司的葡萄酒要 18.00 和 20.00 太贵了。积极的一面是,前台工作人员非常出色!
非常方便前往该地区购物。
唯一的小问题是卫生纸和 Kleenex 几乎用完了。我们打电话后可以得到更多。
早餐选择丰富。购物和儿童娱乐的绝佳场所。服务优质且友好。
I thought I had booked the hotel with the large rooms. The front desk informed me there is two hotels in the same building that share ALL eminities. I was fooled by pictures that this was the room I was getting. No response from *******, tried chat, phone and email. Nothing. Hot tub didn't work, no water, no coffee, clogged sink. I even waited to talk to the front desk girl that had to get her Starbucks first. Aweful.
Will not stay here again
The room was very clean and spacious. The bed was very comfortable. Food at the restaurant was great!
Quick trip. Checked in late and out early. Wish we had got to the bar earlier. They had just closed when we went down.
The in-house bistro had an outdoor courtyard attached. It was delightful. The room was very comfortable and nicely appointed. The Dartmouth location was very handy to restaurants and shopping. We would definitely go back.
Comfortable stay in Dartmouth
Comfortable and spacious room, very quiet for a good night sleep. Bistro Bar served good food for an evening snack and a drink. Nice pool area. Close to Dartmouth shopping outlets and IKEA.
This hotel has very poor ventilation. The bathroom in my room was not vented at all, so moisture builds up in the room very easily. The room smelled of mildew, and had heavy air freshener used to try to disguise this fact. The hotel was also extremely noisy. I will not be returning.
Great hotel to kickstart our east coast trip! Only about a 15min drive into downtown halifax which is a blast! Hotel was super clean, pool was awesome and it even had a starbucks! 100% would recommended