酒店回复: Michele, Thank you very much for your recent stay at the Holiday Inn Express. I am so sorry to see that you didn't enjoy your overall experience with us. We are working hard to correct the problems that you ran into with your room. We do hope that if you happen to be traveling back to Pittsburgh that you will give us another chance to serve you again.
酒店回复: Brittany,We are sorry that your experience was not up to par. We here at the Holiday Inn Express are very sorry that you did not enjoy your stay. We strive to make our guests as comfortable as possible at each and every stay. If you were having an issue, management would have been able to assist you promptly. We do hope that in the future, you give our hotel another chance to serve you for your lodging needs.
酒店回复: Thank you for your wonderful review. I am sorry that you were next to the laundry room. For your next visit, just state that you would like to be on a different floor. For the extra blankets, all you had to do was just ask the front desk and the agent would have been more than happy to accommodate you with some extras. We do hope to see you again if you are traveling to the area.
酒店回复: Thank you for the review. Sorry there were not enough towels, you could of just asked the front desk to get you some extra towels. The front desk agent is there to serve you. I am sorry to also here that the lighting was dim. We try to keep the lightbulbs new to give the most light.
5.0分
其他
原文
翻译提供方:Google
我很喜欢它
展开
酒店回复: Judith,Thank you for the wonderful review. We here at the Holiday Inn Express thrive on making the most out of a guest stay. We are glad that you enjoyed your time with us.
非常干净整洁
一家不错的小酒店,位置便利,靠近高速公路。显然酒店近期翻新过,房间设计整洁舒适,但浴室看起来很老旧,设计和装修都比较过时,而且照明不足。早餐品质很好,一直到结束供应都保持得不错。
房子靠近高速公路,有电动汽车充电桩,隔壁还有直流快速充电桩。闻起来像香烟除臭剂,弄脏了我的衣服,以至于我去拜访的人都问起它了。早餐是鸡蛋饼,肉桂卷变干了,蔓越莓汁被稀释了。早餐区布局不太好。马桶用的时候会摇晃。床很旧。
这家房子状况糟糕透顶,脏得要命。说实话,我们的房间简直恶心至极——浴室和卧室里到处都是头发,地毯又脏又旧,浴室门底部像是被咬过一样,浴室根本打不开,浴帘上都长霉了。千万别住这里!
我再也不会住*******或这家酒店了,强烈推荐其他人也不要住。脏乱差,绝对是我这辈子遇到的最差的客户服务!真是浪费了几百美元,也浪费了我宝贵的时间。
这家智选假日酒店是住在匹兹堡南部地区的人们的合理选择,因为它距离布里奇维尔/南山地区不远,可直接通往 I-79,距离匹兹堡市中心仅约 15 分钟路程,距离机场约 20 分钟路程(非工作时间更短)。酒店符合预期,房间总体干净(除了浴室需要更多注意霉菌/霉变和厕所清洁)。工作人员很好,乐于助人,随时满足您的任何需求。
总体来说,这次入住体验不错。我唯一不满意的地方是没有提供额外的毯子或洗衣袋。我们离洗衣房很近,导致走廊很热。不过这不是什么大问题。前台工作人员非常友好!!
这是我们住宿的完美选择。我们来这里是为了拜访住在附近的一些人。步行距离内就有一家星巴克,不过我们确实很喜欢酒店供应的早餐。
这不是个糟糕的住宿地点,但他们需要提供额外的浴巾。他们可以改善灯光——很难化妆。除此之外,我没有什么可抱怨的。
我很喜欢它