Everything was exceptional. Didn’t try the breakfast as that was provided y the conference I was attending, but the food looked great.
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酒店回复: Dear Guest,We are glad your conference brought you to the AC Hotel Nashville Downtown. With our excellent accommodations and location, we aim to ensure every event we host is outstanding. We are thrilled to learn we met that expectation for you, and we hope to have the pleasure of a return visit soon.Juan MeraGeneral Manager
1.0分
家庭亲子
Toilet clogged twice. Elevator broke down. Zero water pressure and not warm. Wont be coming back..
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酒店回复: Dear Guest,We are truly sorry to hear about the challenges you faced during your stay, as we understand how frustrating these situations can be and how much they can affect the overall experience. While unexpected issues can arise, we recognize that prompt and lasting solutions are essential, and your comments highlight areas where we need to improve. Please know your feedback will be shared with our team to address these concerns and prevent future occurrences. We genuinely regret falling short of your expectations and appreciate you taking the time to let us know. We hope to have the opportunity to make your next stay with us outstanding in every respect.Juan MeraGeneral Manager
5.0分
其他
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This property was amazing. The only thing I can fault them for is that my bed did not have a fitted sheet and the mattress pad was torn on the end so it kept coming off the mattress. Other than that, everything was perfect!
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酒店回复: Dear Lora,Thank you for sharing your experience with us. It’s great to hear that you had such a wonderful stay and that everything was just right overall. That said, we’re genuinely sorry to learn about the bedding issue and appreciate you bringing it to our attention. Your feedback helps ensure we maintain the comfort and quality our guests expect. We’re glad this small hiccup didn’t take away from your overall experience and look forward to welcoming you back soon. Juan MeraGeneral Manager
3.0分
朋友出游
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I stay at AC’s often when I go out of town. This hotel was very pretty and the rooms are nice. I was very disappointed that for $450 a night they didn’t make up our room, freshen our towels or do any housekeeping at all. We got there on Thursday, by Saturday they still hadn’t made up our room so I requested that we at least get some fresh towels. Got home at 3am, still no new towels. I it wasn’t until I called down a second time and was upset that they said they would make up my room the following day. So I was there Thursday, Fri, and Saturday night without fresh towels. And quite honestly, for $450 the could make the bed too. That’s not too much to ask. Sunday night I finally had a clean room just in time for checkout when I left at 4am to return home. Not very high quality in that area.
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酒店回复: Dear Cheri,Thank you for taking the time to share your experience. We truly appreciate your loyalty and are glad to hear you found the property and rooms appealing. At the same time, we sincerely regret that the housekeeping service did not meet your expectations during your stay. We understand how frustrating it can be to go without fresh towels or room refreshes, and your feedback is very important to us. This will be addressed with our team to help ensure a more consistent and attentive experience. We hope you’ll consider giving us another opportunity to provide the level of care you’ve come to expect.Juan MeraGeneral Manager
5.0分
其他
There were a lot of cool hang out areas around the hotel, between the pool and the balconies it was a nice place just to stay. Great views as well.
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酒店回复: Dear Michael,Thank you for the fantastic review of the AC Hotel Nashville Downtown. We are glad you enjoyed the inviting spaces around the hotel, from the pool to the balconies, which offered plenty of spots to relax. It is also wonderful to know the views added to the enjoyment of your stay. Thank you again, and we look forward to welcoming you back for another refreshing visit.Juan MeraGeneral Manager
5.0分
家庭亲子
Great location for walking to Bridgestone arena and broadway. Nice and modern hotel. I would definitely choose this hotel again.
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酒店回复: Dear Guest,Thank you for the fantastic review of the AC Hotel Nashville Downtown! We are delighted you enjoyed the ease of exploring the arena and Broadway from our excellent location, and it is great to know the modern design of the hotel added to your comfort. Hearing that you would choose us again truly means the world to us. Your feedback inspires our team to keep creating memorable stays, and we look forward to welcoming you back for another enjoyable visit soon. Juan MeraGeneral Manager
4.0分
其他
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Elevator down
The hotel was nice. The check in was bad because they kept changing times. Told us to come back in 30 minutes room would be ready then came back and they said another 45 minutes. Stayed 3 days they had 2 elevators and one was down 2 days and it’s a 21 story building.
5.0分
其他
Nice and rather quiet property.
Valet is very good and helpful.
Pool bar could use an update IMO-
5.0分
商务出差
Very nice clean hotel
Great pool area good was good at the outdoor bar
Breakfast buffet was disappointing but overall very good place
酒店设施新、干净又整洁。我是来音乐城中心开会的，这家酒店位置绝佳，离中心和百老汇都很近。我超喜欢这里。可惜我没带泳衣，没能去泳池玩。我绝对会推荐这里（记得带上泳衣哦，哈哈）。
Everything was exceptional. Didn’t try the breakfast as that was provided y the conference I was attending, but the food looked great.
Toilet clogged twice. Elevator broke down. Zero water pressure and not warm. Wont be coming back..
This property was amazing. The only thing I can fault them for is that my bed did not have a fitted sheet and the mattress pad was torn on the end so it kept coming off the mattress. Other than that, everything was perfect!
I stay at AC’s often when I go out of town. This hotel was very pretty and the rooms are nice. I was very disappointed that for $450 a night they didn’t make up our room, freshen our towels or do any housekeeping at all. We got there on Thursday, by Saturday they still hadn’t made up our room so I requested that we at least get some fresh towels. Got home at 3am, still no new towels. I it wasn’t until I called down a second time and was upset that they said they would make up my room the following day. So I was there Thursday, Fri, and Saturday night without fresh towels. And quite honestly, for $450 the could make the bed too. That’s not too much to ask. Sunday night I finally had a clean room just in time for checkout when I left at 4am to return home. Not very high quality in that area.
There were a lot of cool hang out areas around the hotel, between the pool and the balconies it was a nice place just to stay. Great views as well.
Great location for walking to Bridgestone arena and broadway. Nice and modern hotel. I would definitely choose this hotel again.
Elevator down
The hotel was nice. The check in was bad because they kept changing times. Told us to come back in 30 minutes room would be ready then came back and they said another 45 minutes. Stayed 3 days they had 2 elevators and one was down 2 days and it’s a 21 story building.
Nice and rather quiet property.
Valet is very good and helpful.
Pool bar could use an update IMO-
Very nice clean hotel
Great pool area good was good at the outdoor bar
Breakfast buffet was disappointing but overall very good place