酒店回复: Thank you for taking the time to review the hotel. We're sorry for the bar being closed. We are waiting for our new license to come in and countertops for renovations.
5.0分
其他
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Staff person was excellent! Our reserved room was on the second floor as far from the front entrance as possible for some reason (room 250), even though the hotel was barely occupied? Very inconvenient. The desk person changed our room to the first floor near the entrance. Thank you very much. We would definitely stay again.
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酒店回复: Thank you for taking the time to review the hotel from your recent stay. We're glad to see you enjoyed your stay and our staff! We're sorry about the room assignments as they are done at random, but glad to see we were able to accommodate you to a better location.
4.0分
其他
Did not stay for breakfast. Very hard to find entrance to hotel. Very busy highway and several signs, that are difficult to read while driving.
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酒店回复: Thank you for taking the time to review the hotel. We're so sorry to hear you had a hard time finding the hotel when traveling to us. While we understand how busy Rt 19 is and the facilities around us, we hope next time you'll be able to find us easier if you choose to stay with us again!
3.0分
家庭亲子
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The room was ok, but the water in the shower was slow to drain so you had to stand in water while you showered. The keys deactivated twice so we had to go down to get them reprogrammed. They did have a great continental breakfast and an area to enjoy your breakfast .
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Cranberry Township. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your shower and slow draining tub. We've asked our maintenance department to look into this.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
1.0分
其他
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TV didn't work, in room phone didn’t work, asked for a no connecting room but put in one. Hotel less than half full. Front desk woman so unfriendly. Room is fine and pretty clean.
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酒店回复: Thank you for taking time to review the hotel. We're sorry about the mistake of your request with your room. Upon further looking there was no notes on your reservation for that, but we're glad to see the associate moved you rooms. We'll speak with the desk agent from that evening on your behalf.
5.0分
情侣出游
The staff is friendly and helpful. The breakfast table s continuous stocked so there is enough for everyone. The room was cleaned and stocked.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Inn Cranberry Township and the services we provide. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
4.0分
其他
We had no phone in room to call front desk when someone was trying to get into our room. Had to walk to front desk and let them know.
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酒店回复: Thank you for reviewing your stay with us. We're very sorry to hear of the issues you had with your stay, those were handled appropriately with the guest and desk agent the next morning. We apologize for that inconvenience.
4.0分
其他
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Room was clean and the staff was very nice. Breakfast was slightly better than the norm. Older hotel but tucked a little off the main drag. Felt safe and comfortable. One of the best budget hotels in cranberry.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Cranberry Township. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
5.0分
其他
Stay was nice. Staff are friendly. Limited breakfast choices but enough for everyone to find something to eat. Will continue to stay here when we're in town.
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酒店回复: hank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Inn Cranberry Township and the services we provide. We are so glad you enjoyed your stay.
4.0分
其他
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It was fine for one night and met my expectations. The tv worked just fine, there were no creepy-crawlies, including bed bugs, the bed was clean and comfortable, the shower worked just fine, and the refrigerator was a nice plus.
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酒店回复: Thank you for taking the time to review the hotel. We greatly appreciate your feedback and we hope to see you next time your in the area!
停车方便...没有酒吧
Staff person was excellent! Our reserved room was on the second floor as far from the front entrance as possible for some reason (room 250), even though the hotel was barely occupied? Very inconvenient. The desk person changed our room to the first floor near the entrance. Thank you very much. We would definitely stay again.
Did not stay for breakfast. Very hard to find entrance to hotel. Very busy highway and several signs, that are difficult to read while driving.
The room was ok, but the water in the shower was slow to drain so you had to stand in water while you showered. The keys deactivated twice so we had to go down to get them reprogrammed. They did have a great continental breakfast and an area to enjoy your breakfast .
TV didn't work, in room phone didn’t work, asked for a no connecting room but put in one. Hotel less than half full. Front desk woman so unfriendly. Room is fine and pretty clean.
The staff is friendly and helpful. The breakfast table s continuous stocked so there is enough for everyone. The room was cleaned and stocked.
We had no phone in room to call front desk when someone was trying to get into our room. Had to walk to front desk and let them know.
Room was clean and the staff was very nice. Breakfast was slightly better than the norm. Older hotel but tucked a little off the main drag. Felt safe and comfortable. One of the best budget hotels in cranberry.
Stay was nice. Staff are friendly. Limited breakfast choices but enough for everyone to find something to eat. Will continue to stay here when we're in town.
It was fine for one night and met my expectations. The tv worked just fine, there were no creepy-crawlies, including bed bugs, the bed was clean and comfortable, the shower worked just fine, and the refrigerator was a nice plus.