酒店回复: Thank you for taking the time to review the hotel. We're sorry for the bar being closed. We are waiting for our new license to come in and countertops for renovations.
5.0分
其他
Stay was nice. Staff are friendly. Limited breakfast choices but enough for everyone to find something to eat. Will continue to stay here when we're in town.
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酒店回复: hank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Inn Cranberry Township and the services we provide. We are so glad you enjoyed your stay.
4.0分
其他
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It was fine for one night and met my expectations. The tv worked just fine, there were no creepy-crawlies, including bed bugs, the bed was clean and comfortable, the shower worked just fine, and the refrigerator was a nice plus.
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酒店回复: Thank you for taking the time to review the hotel. We greatly appreciate your feedback and we hope to see you next time your in the area!
4.0分
情侣出游
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Second time we have stayed here. For one night, passing through, it is fine. Fairly clean and comfy. Decent breakfast with eggs and bacon. Good price point. Nice to have Bravo restaurant near hotel to walk over for dinner or happy hour. Easy checkin and checkout.
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酒店回复: Thank you for taking the time to review the hotel. We greatly appreciate your feedback from your stay! We hope to see you again soon!
3.0分
商务出差
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I asked for a first floor room but none were available. There was a lot of distance from the front to the elevator then down to a room over half the distance of the hotel away from the elevator. Once in and unloaded, I discovered the thermostat in the room didn’t work so I had to move everything to another room. I have a heart condition so i asked the front desk if someone could help me. She said she couldn’t leave the desk as she was the only employee in the building. Can’t believe a hotel of this size has only one employee on at 6:00 pm.
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酒店回复: Dear guest, we're sorry to see the issue you encountered with your stay with us. We're sorry about the layout of the hotel and lack of first floor rooms as we were busy during your stay. We unfortunately are not staffed on any shift to have more than one desk agent at a time as we are only a 100 room property.
2.0分
家庭亲子
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The beds were comfortable. The staff were friendly and helpful. But the rooms were dirty. The pullout couch was disgusting. The duvet on the bed was stained and nasty. And the hallways smelled like smoke. Everything just seemed old and grungy with a fresh coat of paint put over it. I was very disappointed in this Choice hotel
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酒店回复: Thank you for taking the time to review the hotel. We are so very sorry to hear about your disappointing stay with us. We've made the issues known and we will work on correcting them.
2.0分
家庭亲子
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The carpet was gritty and dirty when we checked in late in the evening. I requested vacuuming the next day and cleaning the room. A few papers that were on the floor when we checked in were still there. Covid ended years ago and thus hotel is still not cleaning rooms. We had to take dirty towels to the front desk for clean ones. Coffee in the morning was cold, eggs were terrible. Sanitizer in the gym was empty. The hotel advertised a bar and had a bar menu in the room. The bar was closed, no food. Would never recommend this hotel again.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We're sorry for our bar being closed, we are waiting for our new liquor license and countertops. This information is disclosed on our websites about our bar being closed for the time being.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
3.0分
家庭亲子
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Just fine for an in and out overnight but really just ok. Room clean but still piles of dirty towels all night and day in hallways. Parking lot good and are certainly felt safe. Convenient for our needs.
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酒店回复: Thank you for taking the time to review the hotel. We're sorry about the towels in the hallway, this is a way for guest who work nights staying with us to switch out old towels for new ones.
3.0分
其他
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Ok stay but could have been much better
Just some comments about our stay.
The door handle in our bathroom was very loose. The toilet had a very bad rocking motion and the stopper on the shower / tub was stuck so only the shower could be used.
While the breakfast buffet was good, the coffee was cold 2 mornings and the eggs were cold one morning
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酒店回复: Thank you for taking the time to review the hotel. We're sorry to hear about the issues with your stay. Rest assured we've made them aware to the proper departments to resolve those issues.
5.0分
商务出差
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Large clean room with comfortable bed. Full couch for lounging which is a nice touch. Well lit and spacious parking area . Good breakfast. Staff all had smiles and was greeted upon checking in. A very nice place to stay.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Inn Cranberry Township and the services we provide for our valued guest. We are so glad you enjoyed your stay.
停车方便...没有酒吧
Stay was nice. Staff are friendly. Limited breakfast choices but enough for everyone to find something to eat. Will continue to stay here when we're in town.
It was fine for one night and met my expectations. The tv worked just fine, there were no creepy-crawlies, including bed bugs, the bed was clean and comfortable, the shower worked just fine, and the refrigerator was a nice plus.
Second time we have stayed here. For one night, passing through, it is fine. Fairly clean and comfy. Decent breakfast with eggs and bacon. Good price point. Nice to have Bravo restaurant near hotel to walk over for dinner or happy hour. Easy checkin and checkout.
I asked for a first floor room but none were available. There was a lot of distance from the front to the elevator then down to a room over half the distance of the hotel away from the elevator. Once in and unloaded, I discovered the thermostat in the room didn’t work so I had to move everything to another room. I have a heart condition so i asked the front desk if someone could help me. She said she couldn’t leave the desk as she was the only employee in the building. Can’t believe a hotel of this size has only one employee on at 6:00 pm.
The beds were comfortable. The staff were friendly and helpful. But the rooms were dirty. The pullout couch was disgusting. The duvet on the bed was stained and nasty. And the hallways smelled like smoke. Everything just seemed old and grungy with a fresh coat of paint put over it. I was very disappointed in this Choice hotel
The carpet was gritty and dirty when we checked in late in the evening. I requested vacuuming the next day and cleaning the room. A few papers that were on the floor when we checked in were still there. Covid ended years ago and thus hotel is still not cleaning rooms. We had to take dirty towels to the front desk for clean ones. Coffee in the morning was cold, eggs were terrible. Sanitizer in the gym was empty. The hotel advertised a bar and had a bar menu in the room. The bar was closed, no food. Would never recommend this hotel again.
Just fine for an in and out overnight but really just ok. Room clean but still piles of dirty towels all night and day in hallways. Parking lot good and are certainly felt safe. Convenient for our needs.
Ok stay but could have been much better
Just some comments about our stay.
The door handle in our bathroom was very loose. The toilet had a very bad rocking motion and the stopper on the shower / tub was stuck so only the shower could be used.
While the breakfast buffet was good, the coffee was cold 2 mornings and the eggs were cold one morning
Large clean room with comfortable bed. Full couch for lounging which is a nice touch. Well lit and spacious parking area . Good breakfast. Staff all had smiles and was greeted upon checking in. A very nice place to stay.