酒店回复: Thank you for taking the time to review the hotel. We're sorry for the bar being closed. We are waiting for our new license to come in and countertops for renovations.
2.0分
其他
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The hotel was a bit on the dirtier side compared to others I have been to. The carpet had stains and there was no onsite laundromat even though it advertised that online. The staff are nice, but that’s about the only good thing here.
4.0分
其他
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Everything was fine. The breakfast made my friend sick, but I don’t know what was going on. The eggs were terrible. The sausage oh my, but the room was wonderful.
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酒店回复: Thank you for taking the time to review the hotel. We're sorry about our breakfast not being up to par for your stay.
3.0分
其他
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Location to I79 is convenient as its among large retail and restaurants.
The Clarion itself needs help. Our room, #149, has no sink stopper ( difficult for husband to shave ), floor was sticky in bathroom, hair in tub and on vanity top upon arrival.
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酒店回复: Thank you for taking the time to review the hotel. We're sorry about the sink not having a stopper. We are working to find the appropriate fitting for that sink at this time! We again apologize for that and hope to get that corrected soon!
2.0分
情侣出游
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It was okay, didn’t feel clean. Room smelled. We bought our towels at Walmart, towels in the room were stained. The receptionist was not welcoming. Won’t stay here again.
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酒店回复: Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet expectations. A clean, comfortable room and a welcoming atmosphere are the basics every guest should expect, and we apologize that this was not your experience.
5.0分
其他
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Staff person was excellent! Our reserved room was on the second floor as far from the front entrance as possible for some reason (room 250), even though the hotel was barely occupied? Very inconvenient. The desk person changed our room to the first floor near the entrance. Thank you very much. We would definitely stay again.
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酒店回复: Thank you for taking the time to review the hotel from your recent stay. We're glad to see you enjoyed your stay and our staff! We're sorry about the room assignments as they are done at random, but glad to see we were able to accommodate you to a better location.
4.0分
其他
Did not stay for breakfast. Very hard to find entrance to hotel. Very busy highway and several signs, that are difficult to read while driving.
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酒店回复: Thank you for taking the time to review the hotel. We're so sorry to hear you had a hard time finding the hotel when traveling to us. While we understand how busy Rt 19 is and the facilities around us, we hope next time you'll be able to find us easier if you choose to stay with us again!
3.0分
家庭亲子
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The room was ok, but the water in the shower was slow to drain so you had to stand in water while you showered. The keys deactivated twice so we had to go down to get them reprogrammed. They did have a great continental breakfast and an area to enjoy your breakfast .
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Cranberry Township. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your shower and slow draining tub. We've asked our maintenance department to look into this.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
1.0分
其他
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TV didn't work, in room phone didn’t work, asked for a no connecting room but put in one. Hotel less than half full. Front desk woman so unfriendly. Room is fine and pretty clean.
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酒店回复: Thank you for taking time to review the hotel. We're sorry about the mistake of your request with your room. Upon further looking there was no notes on your reservation for that, but we're glad to see the associate moved you rooms. We'll speak with the desk agent from that evening on your behalf.
5.0分
情侣出游
The staff is friendly and helpful. The breakfast table s continuous stocked so there is enough for everyone. The room was cleaned and stocked.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Inn Cranberry Township and the services we provide. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
停车方便...没有酒吧
The hotel was a bit on the dirtier side compared to others I have been to. The carpet had stains and there was no onsite laundromat even though it advertised that online. The staff are nice, but that’s about the only good thing here.
Everything was fine. The breakfast made my friend sick, but I don’t know what was going on. The eggs were terrible. The sausage oh my, but the room was wonderful.
Location to I79 is convenient as its among large retail and restaurants.
The Clarion itself needs help. Our room, #149, has no sink stopper ( difficult for husband to shave ), floor was sticky in bathroom, hair in tub and on vanity top upon arrival.
It was okay, didn’t feel clean. Room smelled. We bought our towels at Walmart, towels in the room were stained. The receptionist was not welcoming. Won’t stay here again.
Staff person was excellent! Our reserved room was on the second floor as far from the front entrance as possible for some reason (room 250), even though the hotel was barely occupied? Very inconvenient. The desk person changed our room to the first floor near the entrance. Thank you very much. We would definitely stay again.
Did not stay for breakfast. Very hard to find entrance to hotel. Very busy highway and several signs, that are difficult to read while driving.
The room was ok, but the water in the shower was slow to drain so you had to stand in water while you showered. The keys deactivated twice so we had to go down to get them reprogrammed. They did have a great continental breakfast and an area to enjoy your breakfast .
TV didn't work, in room phone didn’t work, asked for a no connecting room but put in one. Hotel less than half full. Front desk woman so unfriendly. Room is fine and pretty clean.
The staff is friendly and helpful. The breakfast table s continuous stocked so there is enough for everyone. The room was cleaned and stocked.