酒店回复: We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,
酒店回复: I AM TRULY SORRY ABOUT YOUR EXPERIENCE WITH THE ROOM. I HAVE LOOKED AT IT MYSELF AND COULD NOT SEE ANY ANTS. AND MY FRONT DESK AGENT WAS CORRECT, YOU PREPAID FOR THE ROOM. THERE IS NOTHING WE CAN DO FROM OUR END SINCE YOU DIDN'T PAY US DIRECTLY.
4.0分
商务出差
原文
翻译提供方：Google
就在收费公路旁，很方便，但周围没有太多设施。
酒店干净，维护良好。
自助早餐很棒，员工很棒。
我想我唯一的抱怨是健身房。固定自行车坏了，设备有限。电视已从墙上拆下来。没有卫生湿巾来清洁设备。
总的来说，我绝对会再次住在这里。
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酒店回复: We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotels owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Safest of travels to you,
酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.
1.0分
其他
原文
翻译提供方：Google
狭窄、拥挤、嘈杂、不舒服
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel. I am deeply saddened to hear your stay with us was not pleasurable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is of the up-most importance. I will be using the feedback you provided to make improvements. I will share your comments with the hotels staff, management and owners. If there is anything, I can do to insure that your next stay with us will be both enjoyable and memorable, please feel free to contact me here at the hotel direct.Safe travels,
5.0分
家庭亲子
原文
翻译提供方：Google
好的
3.0分
其他
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Rooms have Seen Better Days
With the Hampton Inn across the street the rooms at this property have seen better days. The Rug was dirty in my room there was dirt in the corners of the bathroom. The shower control either gave scalding or cold water. I have stayed here numerous times in the past. The rooms are in need of a bit of attention.
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!Safe travels,Stacey GracanGeneral Manager Holiday Inn Express – Irwin
4.0分
其他
Hotel menus are usually not the healthiest. The foods are mostly processed and have high sodium and sugar content.
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酒店回复: Thank you for taking the time to complete our online survey regarding your most recent stay at our hotel.Your feedback is very important to us and will be shared with the staff, management, as well as our hotels owners. We can assure you that we will use this information to do everything possible in creating an enjoyable experience for each of our guests. Thank you again for your time. We hope to see you again real soon!Safe travels,Stacey GracanGeneral Manager Holiday Inn Express – Irwin
简介干净，安静
第一印象不好。我们订的是特大床房，房间非常小。非常拥挤。除了办公桌椅外没有其他椅子。我们来这里参加家庭聚会，所以没在房间里待太久。员工很棒！！酒店位置很好。靠近收费公路、购物中心和餐厅。
入住仅几个小时后，蚂蚁就入侵了我们的节日。它们从桌子上的每个缝隙中钻出来，甚至在电视机下面。它们毁了我们的披萨、饼干和酱汁。我们在凌晨 12:30 把这些蚂蚁交给了服务员，她非常友善，为我们提出了退款请求，但表示我们需要在早上与管理层谈谈。虽然她确实提出给我们换房间，但我们拒绝了，因为我们已经在房间里包好了圣诞礼物，凌晨 1 点换房间不在我们的计划之内。我们在上午 9:30 与酒店工作人员交谈，那位男士非常粗鲁。他说“那么你想让我怎么做？”考虑到蚂蚁毁了我们正在做的所有食物，我们要求部分退款。他说他不能那么做，我们需要和 ******* 一起解决。他从未道歉或表现出任何同情心。我们从 12 月 22 日下午 6 点开始在酒店，晚上 7 点后披萨就送到了。到午夜时分，蚂蚁无处不在。这种事绝对不应该发生。
就在收费公路旁，很方便，但周围没有太多设施。
酒店干净，维护良好。
自助早餐很棒，员工很棒。
我想我唯一的抱怨是健身房。固定自行车坏了，设备有限。电视已从墙上拆下来。没有卫生湿巾来清洁设备。
总的来说，我绝对会再次住在这里。
酒店内部很棒。外部需要修缮一下。如果有一条可以四处走走的走道就好了，不过酒店内部当然有健身房。早餐也很棒。
房间、走廊、电梯区域没有定期清洁。房间不是每天打扫。如果需要毛巾、卫生纸、面巾纸、肥皂等，必须去总服务台。如果你能找到这些，工作人员会很友好。房间窗户有裂缝。
狭窄、拥挤、嘈杂、不舒服
好的
Rooms have Seen Better Days
With the Hampton Inn across the street the rooms at this property have seen better days. The Rug was dirty in my room there was dirt in the corners of the bathroom. The shower control either gave scalding or cold water. I have stayed here numerous times in the past. The rooms are in need of a bit of attention.
Hotel menus are usually not the healthiest. The foods are mostly processed and have high sodium and sugar content.