酒店回复: Thank you for leaving us some feedback about your stay. We hope to host you again soon.
4.0分
其他
原文
翻译提供方：Google
一切都很好
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酒店回复: Thank you for leaving us a great review. We hope to see you again soon.
5.0分
其他
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Everything was clean. Staff was polite and friendly including the ladies who clean the rooms. The breakfast was good - omlets, sausages, cinnamon rolls, oatmeal, juices, yoghurt, muffins, etc. Price was right for a nice stay.
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酒店回复: Thank you for sharing your experience. We hope to see you again soon.
4.0分
其他
Clean room, good breakfast. Only negative is that we booked a king suite but they gave us 2 queens.
2.0分
家庭亲子
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This is the third time we've stayed at this hotel owing to its location. It's the second time that the room humidity could only be controlled if the AC was turned down to 69 degrees. Twice, the TV remote or the TV signal would not work. During this last stay in room 310, the receptionist seemed as she could care less. Even cheerful about saying they weren't going to do anything about it. At least the last one offered another room since Game 7 of the World Series was on. I really do hope that the management at IHG reads this and takes steps to bring this property up to their presumably higher operating standards, including new personnel.
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酒店回复: Thank you for leaving us some feedback. We apologize for the inconvenience you experienced and hope you give us another chance when you're in town again.
2.0分
商务出差
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Came in with my Cross Country Team. Had to email multiple times to get credit card authorization. Charged tax even after sent Tax free form. I have asked multiple times for the updated receipts to be sent to me. Everything has required multiple emails. Would not stay here again. Manager will tell she is going to fix something and I have to email multiple times before it gets done
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酒店回复: Thank you for leaving us some feedback. We apologize for the inconvenience you experienced and hope to see you again so we can make it right. Thanks again.
4.0分
其他
Enjoyed my stay the staff was friendly and accommodating. The only thing was you can't control the temperature in the room and i was freezing.
5.0分
其他
Excellent area in all directions modern mall and easy access to I-20. Beautiful area and several restaurants.
5.0分
情侣出游
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Definitely found my close to home “get away”-decent prices for the room size and I’ll be at additional options from toothbrushs extra towels body wash, shampoo, conditioner, lotion, all made by Dove! We chose the king Jacuzzi suite! We will be back for our anniversary!
5.0分
其他
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Such a great hotel
This hotel has rooms with heart shaped tubs for two. They provide bubble bath, towels, and all the shower supplies right on the edge of the tub. The tub even has its own light above it that changes light colors through all the wave spectrums. This hotel also has a coffee machine for the morning that grinds the beans and then brews your coffee. This is to go with a delicious breakfast. Check-in and check-out were a breeze and the mattress and pillows on the bed were so comfortable. The coffee machine in the room had tons of options along with all the extras. This hotel is right by lots of dining options and is convenient to Globe Life Field. I just can't recommend it enough.
没有电梯
一切都很好
Everything was clean. Staff was polite and friendly including the ladies who clean the rooms. The breakfast was good - omlets, sausages, cinnamon rolls, oatmeal, juices, yoghurt, muffins, etc. Price was right for a nice stay.
Clean room, good breakfast. Only negative is that we booked a king suite but they gave us 2 queens.
This is the third time we've stayed at this hotel owing to its location. It's the second time that the room humidity could only be controlled if the AC was turned down to 69 degrees. Twice, the TV remote or the TV signal would not work. During this last stay in room 310, the receptionist seemed as she could care less. Even cheerful about saying they weren't going to do anything about it. At least the last one offered another room since Game 7 of the World Series was on. I really do hope that the management at IHG reads this and takes steps to bring this property up to their presumably higher operating standards, including new personnel.
Came in with my Cross Country Team. Had to email multiple times to get credit card authorization. Charged tax even after sent Tax free form. I have asked multiple times for the updated receipts to be sent to me. Everything has required multiple emails. Would not stay here again. Manager will tell she is going to fix something and I have to email multiple times before it gets done
Enjoyed my stay the staff was friendly and accommodating. The only thing was you can't control the temperature in the room and i was freezing.
Excellent area in all directions modern mall and easy access to I-20. Beautiful area and several restaurants.
Definitely found my close to home “get away”-decent prices for the room size and I’ll be at additional options from toothbrushs extra towels body wash, shampoo, conditioner, lotion, all made by Dove! We chose the king Jacuzzi suite! We will be back for our anniversary!
Such a great hotel
This hotel has rooms with heart shaped tubs for two. They provide bubble bath, towels, and all the shower supplies right on the edge of the tub. The tub even has its own light above it that changes light colors through all the wave spectrums. This hotel also has a coffee machine for the morning that grinds the beans and then brews your coffee. This is to go with a delicious breakfast. Check-in and check-out were a breeze and the mattress and pillows on the bed were so comfortable. The coffee machine in the room had tons of options along with all the extras. This hotel is right by lots of dining options and is convenient to Globe Life Field. I just can't recommend it enough.