酒店回复: Good MorningI am sorry you felt that way, my front desk are normally always very polite and accommodating. I hope you will give us another chance to make your next stay exceptional.
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PRYOR. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PRYOR. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5.0分
家庭亲子
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Quiet resting place! The bed was comfortable and clean. The staff was friendly and helpful. The breakfast was wonderful with a number of options and good quality. We don't like to complain but the bathroom floor seemed a little sticky. We would definitely recommend this hotel to everyone.
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酒店回复: Thank you for taking the time to let us know how your stay was. We really appreciate the feedback. I am so happy to hear your stay with us was so deserving of a awesome rating. My team work hard to make all our guests happy. Every department will love to hear that. We hope to see you again in the near future. Again thank you
2.0分
商务出差
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I was on the fourth floor south side of the building there is no internet service and was told it doesn’t work up there. Seems that he’s rooms should be cheaper. Train across the road goes by every hour and lays on the horn.
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酒店回复: Good morningI'm sorry you had issues with the internet and I'm not sure who said it doesn't work on the 4th floor it does work it probably just needed the router reset.I'm sorry the train bothered your stay here I'm afraid there isn't anything I can do about that as it runs right through Pryor and its not fixable. I will suggest if you have to stay in Pryor and to ask whichever hotel your staying at to put you on the backside of the hotel,
3.0分
其他
The people were great. The hotel is definitely in need of some upgrades or remodel.
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PRYOR. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5.0分
其他
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As soon as I walked in, it smelled so clean. The lady at the front desk was very friendly and helpful. I usually travel with my husband and this was my first time staying at a hotel by myself. I was very nervous. When she handed me my key, she pointed out my room number. She did not say it out loud for the other people to hear. I really appreciated that and helped me feel safe. Breakfast was delicious also.
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酒店回复: Thank you for taking the time to let us know how your stay was. We really appreciate the feedback. I am so happy to hear your stay with us was so deserving of a awesome rating. My team work hard to make all our guests happy. Every department will love to hear that. We hope to see you again in the near future. Again thank youThank you for taking the time to tell us about your experience at Holiday Inn Express.
4.0分
其他
Everything was good, breakfast was good the only thing was in my room the a/c unit was to loud when turned on. Other than that I like staying here
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酒店回复: Thank you for taking the time to let us know how your stay was. We really appreciate the feedback. I am so happy to hear your stay with us was so deserving of a awesome rating. My team work hard to make all our guests happy. Every department will love to hear that. We hope to see you again in the near future. Again thank you
4.0分
家庭亲子
Off the highway, good breakfast, pool was great for kids and good temperature, staff was very friendly.
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
酒店很新。床垫很棒。房间干净。早餐很丰盛。
在办理入住和退房时，我感觉好像是在打扰前台工作人员。这确实让我感觉不受欢迎。
他们给我安排的第一个房间散发着动物尿液和化学物质的臭味。我要求换房间，他们给我安排了另一个房间，但味道也好不到哪里去。我不喜欢抱怨，但臭味实在太难闻了。当我去前台要求换房间时，那位女士告诉另一名员工，他们已经收到了第一次换房间的要求，所以我肯定他们知道有问题。我住了 2 晚，只在房间里睡觉。不会再住那里了。
房间里的门栓坏了，浴室的排水口没有盖子，地板很脏，泳池的水又黑又浑浊。工作人员非常友好，大堂看起来很干净。早餐很好，在早餐区工作的女士非常亲切和乐于助人。
Quiet resting place! The bed was comfortable and clean. The staff was friendly and helpful. The breakfast was wonderful with a number of options and good quality. We don't like to complain but the bathroom floor seemed a little sticky. We would definitely recommend this hotel to everyone.
I was on the fourth floor south side of the building there is no internet service and was told it doesn’t work up there. Seems that he’s rooms should be cheaper. Train across the road goes by every hour and lays on the horn.
The people were great. The hotel is definitely in need of some upgrades or remodel.
As soon as I walked in, it smelled so clean. The lady at the front desk was very friendly and helpful. I usually travel with my husband and this was my first time staying at a hotel by myself. I was very nervous. When she handed me my key, she pointed out my room number. She did not say it out loud for the other people to hear. I really appreciated that and helped me feel safe. Breakfast was delicious also.
Everything was good, breakfast was good the only thing was in my room the a/c unit was to loud when turned on. Other than that I like staying here
Off the highway, good breakfast, pool was great for kids and good temperature, staff was very friendly.