酒店回复: Muchas gracias por tomarse el tiempo para dejarnos una reseña, estamos muy felices de saber que disfrutó su estadía y esperamos su próxima visita.
4.0分
商务出差
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Very nice hotel, staff is super nice and friendly. Room was clean! The only thing was breakfast, they had no milk or cereal they also didnt have sausage and they didnt bother to make anymore and egg pan only had enough for like 2 people other then that the stay was good!
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酒店回复: Dear Valued Guest,Thank you so much for your kind review. We’re delighted to hear you enjoyed our clean rooms and that our team made you feel welcome and our staff truly appreciates the recognition.We’re sorry to hear that breakfast was lacking some items during your stay. This is something we take seriously, and we are working with our breakfast team to ensure items are fully stocked and consistently available.We appreciate your feedback and hope to welcome you back soon for an even better experience.
5.0分
其他
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Very friendly and professional staff. They even made sure they found my phone charger that I forgot in the room. The room itself was fine except it really needs overhead lighting and in the bathroom a separate light than the one that also keeps the fan. That was very noisy and not pleasant. Definitely need lighting in the ADA dressing area and a full length mirror on the wall to make this room more wheelchair friendly . . . really for all guests since there wasn't a mirror except bathroom.
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酒店回复: Thank you so much for your wonderful 10/10 rating and for sharing such thoughtful feedback! We’re delighted to hear that our team made a great impression and that we could reunite you with your phone charger — we always want our guests to feel cared for.We truly appreciate your detailed suggestions regarding the lighting, fan, and accessibility features. Your insights help us identify ways to make our rooms more comfortable and inclusive for all guests. We’ll be sure to share your comments with our management team for review as we continue to improve our guest experience.We hope to welcome you back soon — and thank you again for choosing Holiday Inn!
5.0分
其他
We were able to check in early. The room was clean We used the gym. Nice stay
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re glad we could accommodate an early check-in and that you found your room clean and comfortable. It’s great to hear you enjoyed our fitness center as well. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
其他
Perfect location!
Very clean! Perfect for the one night, Great location! Walking distance to food, drinks, groceries, and medical needs!
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酒店回复: Thank you for your wonderful review! We're so happy to hear that you enjoyed your stay and found the location convenient for everything you needed. Cleanliness and comfort are top priorities for us, so it’s great to know we delivered on that.Your 10/10 rating means a lot hope to welcome you back again soon!
5.0分
其他
Good and neat. NO BREAKFAST.
They have charged 110$ per night.
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酒店回复: Thank you for your 10/10 review! We’re glad to hear that you found everything good and neat during your stay. We appreciate your feedback and hope to welcome you back again soon.
2.0分
其他
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Check in took about 20 minutes due to a line and only one staff memeber, room was okay, pillowcases had an odd smell, bed was extremely hard, and the prices for food was a little high
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酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize that your check in process took longer than expected. We understand how frustrating it can be to wait, especially after a long trip.We also regret that the condition of the room and bed did not meet your expectations. Cleanliness and comfort are top priorities for us, and your comment about the pillowcases and mattress firmness has been shared with our housekeeping and maintenance teams for immediate review and follow up.We appreciate your honest feedback it helps us improve and provide a better experience in the future. We hope you'll consider giving us another chance to serve you better.
不幸的是，酒店需要全面维修，因为管道出了问题，没有热水，马桶也冲不了水。当时根本没人处理。唯一值得庆幸的是，新来的总经理上任一周以来一直在尽力照顾到每一位客人，但老板本应该采取一些措施。酒店应该关门大吉，彻底翻新后再重新开业。
体验非常糟糕。
早餐选择很少，而且供应时间有限。
房间里有蟑螂。我们换钥匙的时候，钥匙被重置了。
总的来说，一切都非常好，房间非常干净，工作人员的服务非常好。唯一对我来说不公平的是，当我通过*******预订时，它说包含早餐，当我下去吃早餐时，他们告诉我，按照我支付的价格不含早餐。
非常棒的酒店，靠近名牌折扣店，强烈推荐！！
Very nice hotel, staff is super nice and friendly. Room was clean! The only thing was breakfast, they had no milk or cereal they also didnt have sausage and they didnt bother to make anymore and egg pan only had enough for like 2 people other then that the stay was good!
Very friendly and professional staff. They even made sure they found my phone charger that I forgot in the room. The room itself was fine except it really needs overhead lighting and in the bathroom a separate light than the one that also keeps the fan. That was very noisy and not pleasant. Definitely need lighting in the ADA dressing area and a full length mirror on the wall to make this room more wheelchair friendly . . . really for all guests since there wasn't a mirror except bathroom.
We were able to check in early. The room was clean We used the gym. Nice stay
Perfect location!
Very clean! Perfect for the one night, Great location! Walking distance to food, drinks, groceries, and medical needs!
Good and neat. NO BREAKFAST.
They have charged 110$ per night.
Check in took about 20 minutes due to a line and only one staff memeber, room was okay, pillowcases had an odd smell, bed was extremely hard, and the prices for food was a little high