酒店回复: Dear Cheree,Thank you for taking a moment to share your experience. It is wonderful to hear that your stay was so enjoyable and that the peaceful atmosphere made for a relaxing visit. We are especially glad the construction did not impact your time with us! Your kind words about our friendly and welcoming team mean a great deal, and we look forward to welcoming you back whenever your travels bring you our way.
3.0分
其他
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We stayed for a couple of nights to see concert. Would have been nice to know about construction behind the hotel and that there was not enough parking for the hotel. People were parked on side of streets and the lady at desk said to "just find somewhere to park" Room was fine.
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酒店回复: Thank you for taking a moment to share your thoughts with us. While we are glad to hear that our accommodations met your expectations, we are sorry to learn that certain aspects of your stay fell short. Please accept our sincere apologies for any inconvenience, and know that we are committed to being transparent with our guests to ensure the best possible experience. It was an honor to welcome you, and we hope you will consider visiting us again so we can have another opportunity to exceed your expectations.
5.0分
其他
Great customer service and professional staff.
Some construction work going on so be prepared for that.
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酒店回复: Dear Kumar,Thank you for your review and kind words. We are so glad to hear you experienced great customer service and found our staff professional. It truly means a lot. We also appreciate your understanding regarding the construction. We're working hard to make improvements and hope it didn't cause too much inconvenience. It is our hope to welcome you back again soon.
5.0分
商务出差
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Check-in prompt and easy, staff all very friendly and helpful. Room clean and quiet with lots of dining and shopping options all very close. Would highly recommend!
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酒店回复: Dear Jeff,Thank you for your review. We're glad you enjoyed your stay at DoubleTree by Hilton Raleigh Crabtree Valley, and we appreciate you highlighting our central location and many nearby attractions. Your recommendation is greatly valued, and we hope to welcome you back again soon.
5.0分
情侣出游
Very nice. Appreciate the complimentary bottle water, cookies and internet. Needed tooth paste and the staff brought the toothpaste and tooth brush to my room
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酒店回复: Dear Wayne,Thank you for choosing DoubleTree by Hilton Raleigh Crabtree Valley. We appreciate your review and perfect rating. Additionally, it's so lovely to hear you enjoyed our many amenities, and were also provided with our attentive service, including some toiletries. It was a pleasure having you here, and we hope to see you again on your next visit.
5.0分
情侣出游
The staff were very pleasant, mall was 12 minute walk away. Great shops and places to eat.
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酒店回复: Dear Brandy,We're glad to hear our proximity to nearby shopping and dining enhanced your visit. It's also great to know our friendly service added to your experience. It was a pleasure having you here at DoubleTree by Hilton Raleigh Crabtree Valley, and we look forward to welcoming you back soon!
4.0分
其他
Staff was friendly. This hotel is convenient to the area that I needed to be in.
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酒店回复: Dear Michelle,Thank you for joining us at DoubleTree by Hilton Raleigh Crabtree Valley! We're glad our friendly hospitality and convenient location were pleasant, and we hope you'll come back soon.
酒店还可以
非常干净舒适的酒店。酒店内设有餐厅，非常方便。
员工服务很棒。入住和退房都很便捷。停车位有点拥挤，但除此之外，一切都很完美。
这家酒店老旧过时。周围正在施工，停车很困难。由于路边指示牌太小，很难找到酒店。房间很暗，而且有异味。我不得不请客房服务人员重新打扫厕所。
箭路上有一家很棒的希尔顿花园酒店，我推荐住在格伦伍德附近。我在罗利的最后一晚就住在那里。以后再也不会住希尔顿逸林酒店了。
非常喜欢
住宿体验很棒！很安静。施工一点也不打扰我们。工作人员非常友好热情。
We stayed for a couple of nights to see concert. Would have been nice to know about construction behind the hotel and that there was not enough parking for the hotel. People were parked on side of streets and the lady at desk said to "just find somewhere to park" Room was fine.
Great customer service and professional staff.
Some construction work going on so be prepared for that.
Check-in prompt and easy, staff all very friendly and helpful. Room clean and quiet with lots of dining and shopping options all very close. Would highly recommend!
Very nice. Appreciate the complimentary bottle water, cookies and internet. Needed tooth paste and the staff brought the toothpaste and tooth brush to my room
The staff were very pleasant, mall was 12 minute walk away. Great shops and places to eat.
Staff was friendly. This hotel is convenient to the area that I needed to be in.