We pulled a trailer with a side by side and felt the location and lot itself was safe and didnt worry about our property getting vandalized. The room was really nice and the smell inside the lobby was quite delightful. We checked out before breakfast. But the bottle of water and diet coke were crazy expensive!
酒店回复: Thank you
5.0分
其他
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This hotel was excellent. The lobby was very clean, smelled nice, and check in was quick. The front desk attendant was very kind. The room was in great condition, very clean, and well maintained. Our room faced the highway so it was a little noisier but not too bad.
酒店回复: Thank you
5.0分
家庭亲子
Breakfast was ok, would have liked real sausage or bacon instead of kind of hot dogs masquerading as sausage
酒店回复: Thank you
2.0分
商务出差
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I booked & paid for this hotel months ago, and unfortunately had a last minute change of plans. Despite the fact that I’m a Platinum ******* member and a regular customer of Holiday Inn Express, neither party would allow me to cancel/change (despite the fact that I booked an alternative hotel in a different city with *******) I was forced to pay for the whole week. One or two nights would have been acceptable, but to pay for the whole week is not. I won’t be using HIEX or ******* in future if I can avoid it.
Terrible customer service.
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酒店回复: Dear Seaborn,Thank you for your concerns and apologies for any inconvenience. Please allow us to explain further.******* had reserved room under non-refundable rate plan policy. We understand that sometime some situations are unavoidable. By taking this into consideration, ******* should process credit or refund to guest . In your case, you paid to ******* and are entitled to receive a refund from ******* not from hotel. Hope I have addressed your concerns well. Thank you
5.0分
情侣出游
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The Holiday Inn & Suites was exactly as advertised. It was clean, rooms were nice, comfortable beds, nice shower. The breakfast was very good. Overall, an exceptional value.
酒店回复: Thank you
5.0分
其他
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Purdue University move-in weekend
Great hotel. Not far from Purdue where we were moving our daughter in. Great rate, comfy beds, wonderful breakfast and nice pool. Staff were awesome. Highly recommend.
酒店回复: Thank you
4.0分
商务出差
Tv didn’t work and the door key reader had to be repaired when I arrived.
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酒店回复: Thank you for bringing up your concers right after check in and we are glad to fix those issues right away for you.
4.0分
其他
Couch was not supportive like sink in and felt musty/damp- bathroom needed better cleaning. Room 309. Otherwise good like all holiday inn express locations
房间看起来很干净，直到我在书桌旁边的床底下发现了一个空水瓶。我住了两晚三天，第一晚过后我的房卡就失效了，不得不回到前台让他们重新设置我的房卡。早餐种类非常棒。
地板上有漏水现象，原因不明。
工作人员很快就过来检查，这很好。
不幸的是，没有空房间，所以我们必须留下来，但我们设法熬过去，因为我们只剩下一天的时间了。
We pulled a trailer with a side by side and felt the location and lot itself was safe and didnt worry about our property getting vandalized. The room was really nice and the smell inside the lobby was quite delightful. We checked out before breakfast. But the bottle of water and diet coke were crazy expensive!
This hotel was excellent. The lobby was very clean, smelled nice, and check in was quick. The front desk attendant was very kind. The room was in great condition, very clean, and well maintained. Our room faced the highway so it was a little noisier but not too bad.
Breakfast was ok, would have liked real sausage or bacon instead of kind of hot dogs masquerading as sausage
I booked & paid for this hotel months ago, and unfortunately had a last minute change of plans. Despite the fact that I’m a Platinum ******* member and a regular customer of Holiday Inn Express, neither party would allow me to cancel/change (despite the fact that I booked an alternative hotel in a different city with *******) I was forced to pay for the whole week. One or two nights would have been acceptable, but to pay for the whole week is not. I won’t be using HIEX or ******* in future if I can avoid it.
Terrible customer service.
The Holiday Inn & Suites was exactly as advertised. It was clean, rooms were nice, comfortable beds, nice shower. The breakfast was very good. Overall, an exceptional value.
Purdue University move-in weekend
Great hotel. Not far from Purdue where we were moving our daughter in. Great rate, comfy beds, wonderful breakfast and nice pool. Staff were awesome. Highly recommend.
Tv didn’t work and the door key reader had to be repaired when I arrived.
Couch was not supportive like sink in and felt musty/damp- bathroom needed better cleaning. Room 309. Otherwise good like all holiday inn express locations