This was a beautiful hotel. The staff was amazing and the room was clean and quiet. I will be in Columbia again and I will definitely stay here always.
If I had to complain about something. It would be the lack of water pressure and the water wasn’t hot enough.
Great stay
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酒店回复: Dear Natasha,We are thrilled to hear that you had a beautiful stay with us at Hilton Garden Inn Columbia Airport. Thank you for highlighting our amazing staff and clean, quiet rooms. We are sorry to hear about the issue with water pressure and temperature, and we will address this promptly to ensure a more comfortable stay for all our guests. We appreciate your feedback and look forward to exceeding your expectations on your next visit to Columbia. Safe travels and see you soon at your home away from home!Sincerely,Management TeamHilton Garden Inn Columbia Airport
4.0分
其他
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Nice Stay
Comfortable and relaxing stay. Staff was friendly and helpful. Ice machine on floor 3 wasnt working, but it seems it was going to be fixed soon. One elevator was out of order the last day, but it wasnt much of an inconvenience
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酒店回复: Dear Eric,We are delighted to hear that you had a comfortable and relaxing stay with us at Hilton Garden Inn Columbia Airport. It is wonderful to know that our friendly and helpful staff made a positive impact on your experience. We apologize for the inconvenience caused by the ice machine and elevator issues. Rest assured, our team is working diligently to address these issues promptly to ensure a seamless stay for our guests in the future. We appreciate your feedback and value your loyalty. We look forward to exceeding your expectations on your next visit. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHilton Garden Inn Columbia Airport
5.0分
家庭亲子
Seems new and clean! Our room was nice. Lots of parking. This hotel is a straight shot almost 12 minutes to the university.
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酒店回复: Dear Mark,We are thrilled to hear that you found our hotel new and clean, as well as enjoyed your nice room and ample parking. It's great to know that our convenient location made it easy for you to get to the university. We appreciate your feedback and hope to exceed your expectations on your next visit. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHilton Garden Inn Columbia Airport
3.0分
商务出差
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Horrible place
The hotel seemed nice and clean . The staff was friendly at the front desk , but the noise at night was horrible, its next to a hospital all you can hear is ambulance, sirens ect . Breakfast was dry . No one cleaned our room for 4 days/ we were there for 6 days like what the hell . So we finally decided to say something , that’s when they promised us 50% off our stay and they LIED . Our bill was the same . We will never stay here again
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酒店回复: Dear Tina,We are sorry to hear about your experience during your stay with us. We are glad that you found the hotel nice and clean, and that our front desk staff was friendly. We apologize for the noise disturbances and the issues with breakfast. We will address these issues with our team to ensure they are resolved. We apologize for the oversight in cleaning your room and for the miscommunication regarding the discount. We will make sure to provide better communication in the future. We appreciate your feedback and hope that you will give us another chance in the future. We look forward to exceeding your expectations on your next visit to Hilton Garden Inn Columbia Airport.Sincerely,Management TeamHilton Garden Inn Columbia Airport
该酒店第一眼并不惊艳，没有豪华感，但设施配置很好，每个房间都有微波炉，早餐简单实惠，服务特别好，退房时我想买和杯面带着，前台大姐直接给了个免单
酒店设施有点旧，早餐真的很难吃。员工比较友好，免费停车位又大又方便。
酒店离机场不远，打车20美元左右
房间相当大，非常好。
翻新过，设施比较老，但使用起来还是没问题。
白天的前台服务挺好，晚上值班的大姐有点差。但是早餐的服务特别棒，绝对是亮点。
卫生还是不错的，按惯例没有拖鞋，牙膏牙刷和剃须刀，太晚了就没找大姐要了。
酒店很大，很干净，浴室很好
从机场叫车到酒店20美金，很方便
住宿条件不错，早餐不错，而且干净。非常适合短期住宿！
我选择这家酒店是因为它有去机场的班车，但我被告知要打车。那时我会选择另一家酒店。我很失望。
This was a beautiful hotel. The staff was amazing and the room was clean and quiet. I will be in Columbia again and I will definitely stay here always.
If I had to complain about something. It would be the lack of water pressure and the water wasn’t hot enough.
Great stay
Nice Stay
Comfortable and relaxing stay. Staff was friendly and helpful. Ice machine on floor 3 wasnt working, but it seems it was going to be fixed soon. One elevator was out of order the last day, but it wasnt much of an inconvenience
Seems new and clean! Our room was nice. Lots of parking. This hotel is a straight shot almost 12 minutes to the university.
Horrible place
The hotel seemed nice and clean . The staff was friendly at the front desk , but the noise at night was horrible, its next to a hospital all you can hear is ambulance, sirens ect . Breakfast was dry . No one cleaned our room for 4 days/ we were there for 6 days like what the hell . So we finally decided to say something , that’s when they promised us 50% off our stay and they LIED . Our bill was the same . We will never stay here again