The entire 3rd floor smelled like pee. The room also had a pungent odor. Also, our delivery came with no spoon. I asked the front desk for a spoon, they only had forks. How do you serve breakfast and have no spoons to offer? My grandmother ate her soup with a fork. Not your fault the delivery order was lacking, but how does a hotel not have one spoon?? Not a very positive experience. The smell was just awful. We were too tired to ask to change floors. The lobby floor was dirty with brown stains all over it. You noticed a musty smell when entering the building. Would not stay in this location again, even for one night.
5.0分
家庭亲子
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Very friendly staff. Unfortunately the sofa bed mattress pad was soiled and dirty. There were no pillows or sheets for it. Otherwise everything else was very nice.
4.0分
其他
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I did like this hotel for the price. It’s about an hour from ocean city and it was a lot better than paying $700 for one closer to the beach. There’s a lot of food and shopping centers within a couple miles so there is that! The staff was very nice but my only thing was the bed sheets. We did not see any bed bugs but my boyfriend’s side did have stains under the first layer. Other than that not a bad stay it was really nice
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酒店回复: Thank you for sharing your experience with us. We’re glad you enjoyed our convenient location, great value, and friendly staff. We appreciate your feedback regarding the bedding and will share it with our housekeeping team to ensure it’s addressed. We’re happy to hear the rest of your stay was pleasant and hope to welcome you back again soon.
3.0分
其他
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The hotel was generally fine however the air conditioning did not work and the room temp was 78 degrees. Also, we needed the pull out couch and there was no bedding. We checked with the front desk and were told there was none available.
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酒店回复: Thank you for your feedback. We’re sorry to hear about the issues with the air conditioning and the unavailability of bedding for the pull-out couch during your stay. This is not the experience we want our guests to have. We appreciate you bringing these matters to our attention, and we will work with our team to prevent similar situations in the future. We hope you’ll consider staying with us again so we can provide a better experience.
4.0分
其他
housekeeping knocking on the door at 930 am , when check out is at 11am.
Very clean rooms and property
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酒店回复: "Thank you for your feedback and for complimenting the cleanliness of our rooms and property. We apologize for the early housekeeping knock—our team aims to respect our guests’ check-out times, and we’ll address this to ensure it doesn’t happen again. We appreciate you bringing this to our attention and hope to welcome you back in the future."
5.0分
家庭亲子
Air conditioning unit was very loud and woke me up every time it kicked on through the night. Breakfast not very appealing- didn’t eat. Bananas all brown.
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酒店回复: Thank you for choosing our hotel. We apologize that we did not exceed your expectations. We will continue to improve for our guests.
5.0分
其他
Staff was very helpful, breakfast was good. Conveniently located.
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酒店回复: We’re so glad to hear you enjoyed your stay! Our team will be thrilled to know their helpfulness made a difference, and we’re happy you liked breakfast too. Plus, it’s great our location worked perfectly for you—come back and see us again soon for another great visit!
5.0分
其他
Amongst the most fun and friendly staff that we have ever met.
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酒店回复: Wow—what an amazing compliment! 🎉 Our team will be over the moon to hear they helped make your stay so memorable. We love creating fun, friendly experiences for our guests, and we can’t wait to welcome you back for even more good times!
3.0分
其他
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The staff member when we arrived was very friendly. The room was ok. The boxspring cover had some stains on it and the shower floor was not very clean looking. For some reason the shower floor also had a lot of give like there was not anything solid underneath it.
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酒店回复: Thank you for taking the time to write about your stay. I will address your concerns with our maintenance and housekeeping team. Thank you again.
智选假日酒店提供的清洁和舒适标准
The entire 3rd floor smelled like pee. The room also had a pungent odor. Also, our delivery came with no spoon. I asked the front desk for a spoon, they only had forks. How do you serve breakfast and have no spoons to offer? My grandmother ate her soup with a fork. Not your fault the delivery order was lacking, but how does a hotel not have one spoon?? Not a very positive experience. The smell was just awful. We were too tired to ask to change floors. The lobby floor was dirty with brown stains all over it. You noticed a musty smell when entering the building. Would not stay in this location again, even for one night.
Very friendly staff. Unfortunately the sofa bed mattress pad was soiled and dirty. There were no pillows or sheets for it. Otherwise everything else was very nice.
I did like this hotel for the price. It’s about an hour from ocean city and it was a lot better than paying $700 for one closer to the beach. There’s a lot of food and shopping centers within a couple miles so there is that! The staff was very nice but my only thing was the bed sheets. We did not see any bed bugs but my boyfriend’s side did have stains under the first layer. Other than that not a bad stay it was really nice
The hotel was generally fine however the air conditioning did not work and the room temp was 78 degrees. Also, we needed the pull out couch and there was no bedding. We checked with the front desk and were told there was none available.
housekeeping knocking on the door at 930 am , when check out is at 11am.
Very clean rooms and property
Air conditioning unit was very loud and woke me up every time it kicked on through the night. Breakfast not very appealing- didn’t eat. Bananas all brown.
Staff was very helpful, breakfast was good. Conveniently located.
Amongst the most fun and friendly staff that we have ever met.
The staff member when we arrived was very friendly. The room was ok. The boxspring cover had some stains on it and the shower floor was not very clean looking. For some reason the shower floor also had a lot of give like there was not anything solid underneath it.