酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. The concerns you mentioned regarding breakfast service, delayed room cleaning, and a housekeeping staff member entering your room while you were resting are very concerning and do not reflect the standards we hold ourselves to.
酒店回复: Thank you for bringing this to our attention, and please accept our sincerest apologies for the experience you had during your stay. We are truly sorry to hear about the discomfort you experienced due to suspected bed bug bites—this is absolutely not the standard we strive to uphold.As soon as we were made aware of the situation, we took immediate steps to inspect the room with a licensed pest control service. Guest safety and comfort are our highest priorities, and we are committed to ensuring that every room is thoroughly cleaned, inspected, and maintained.
非常不爽早上做清洁的阿姨8点就来敲门,没理她,8:20左右又来敲,说要把免打扰的牌牌挂上,好,我下次一定挂上。
酒店很棒也很干净,就是角落房间的无线网络信号不太好。早餐只有一个服务员,你可能更愿意去星巴克解决早餐。
房间挺干净的,不错
我入住时间为7月18日至7月20日。19日晚上,我注意到前台有一些饼干,我拿了一块,饼干太硬了,弄断了一颗牙,补牙的也掉了。第二天早上退房时,我从浴室的毛巾钩上取了一条毛巾,结果毛巾钩松了,从墙上掉下来砸到我的光脚上。我现在还在犹豫要不要去做X光检查,因为脚还是很疼!我的住宿体验糟透了!
工作人员很友好。墙太薄了,所以噪音很大。天花板上有一滩奇怪的深棕色斑点,看起来像是血迹。泳池很脏,他们试图用化学药剂“冲洗”,但看起来还是不干净。
1. 早餐服务很差
2. 客房清洁时间太晚
3. 客房服务人员在客人睡觉时进入房间
我喜欢停车场,
我不喜欢这里的工作人员,接待员不够合作。
早上的酒吧服务员很刻薄,也不友好。
门锁坏了,我得给它充值,而且几乎不能用。
酒店的下坡道光线昏暗,前停车场和入口处的灯光昏暗甚至昏暗,让初次到访的客人感到困惑。酒店其他方面都很不错,设施齐全,热情好客!
噪音
由于位于两条高速公路的交叉口,交通噪音很大,尤其是在夜间。
我被臭虫咬了!!