酒店回复: Hello and thank you for staying at the Holiday Wilmington. I have shared your comments with the leadership team for immediate improvement action. Should your future travels find you in the Wilmington Ohio area, we again hope to have the opportunity to serve you.Sincerely,David BowlesGeneral Manager Sincerely, David Bowles General Manager
5.0分
其他
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翻译提供方：Google
这家酒店很漂亮。高品质，价格实惠。附属餐厅很棒，价格也很公道。
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酒店回复: Good afternoon, Thank you for choosing the award-winning Holiday Inn Wilmington for your lodging needs.. We appreciate you staying with us and hope to see you again soon!Sincerely,David BowlesGeneral Manager
5.0分
其他
原文
翻译提供方：Google
一切都很好，非常平静
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酒店回复: Good afternoon and thank you for recently staying at the Holiday Inn Wilmington! We enjoyed having you as our guest and hope to serve you again in the future!Sincerely,David BowlesGeneral Manager
5.0分
其他
Pleasant Place to Stay
Easy check in and out. Clean rooms. Food on site. Conveniently located.
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酒店回复: Thank you for your kind words regarding your recent stay at the Holiday Inn Wilmington. We appreciate your remarks and will share them with the leadership team. It's been a pleasure serving you and we look forward to seeing you back again! Sincerely, David Bowles General Manager
5.0分
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Clean spacious room for a quick overnight trip. I thought breakfast was included in the trip but the only option we saw was a buffet at the connected restaurant that was pricy for what it was. Otherwise it was a very night stay.
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酒店回复: Good afternoon and thank you for recently staying at the Holiday Inn Wilmington! We enjoyed having you as our guest and hope to serve you again in the future! Sincerely, David Bowles General Manager
5.0分
其他
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Great for renfair
Great hotel, close to the renfair. The rooms are a great size and the location is close to the fair. Nice clean rooms, a bit sad the pool wasn't open for our trip but nice all the same
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酒店回复: Good morning and thank you for staying at this Holiday Inn hotel! We appreciate you attending the Renfair and hope to see you again soon!Best,David BowlesGeneral Manager
5.0分
家庭亲子
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The staff was very welcoming from the moment I walked in the door. Check in was simple and quick. The room was clean and the beds were very comfortable. It’s my go to hotel to stay at when I’m traveling to that area. The restaurant inside the hotel has a great breakfast buffet.
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酒店回复: Good afternoon and thank you for your positive review of the Holiday Inn Wilmington. We are happy that you selected this IHG hotel and welcome you back in the future! Warm regards, David Bowles General Manager
3.0分
家庭亲子
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Rooms were so humid that bed sheets were literally wet when getting into bed making a good nights sleep extremely challenging, especially for the price. Room was very clean though and staff was lovely.
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酒店回复: Good afternoon,Thank you for recently staying at the Holiday Inn Wilmington. We appreciate you staying with us and hope to see you again soon!Sincerely,David BowlesGeneral Manager
5.0分
其他
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HIGHLY Recommend!!
Great Hotel! The customer service was excellent. The lobby was beautiful, cafe had great coffee and snacks and the staff was very helpful. Room was clean and so comfortable. Ralphs restaurant was very good and reasonably priced. I would highly recommend this Hotel!
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酒店回复: Good afternoon and thank you for recently staying at the Holiday Inn Wilmington! We enjoyed having you as our guest and hope to serve you again in the future! Sincerely, David Bowles General Manager
5.0分
家庭亲子
Staff were friendly, and my family were all around comfortable.
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酒店回复: Good afternoon, Thank you for your positive comments regarding your recent stay at the award-winning Holiday Inn Wilmington! We hope you visit us again soon! Sincerely, David Bowles General Manager
失望的顾客
我没有拿到我预订的特大床标准间。我猜他们告诉我，原因是，即使我两周前预订了，只要酒店有人直接打电话到酒店而不是通过你，他们就可以更改房间。他们鼓励我下次这样做（直接打电话给酒店）。酒店给了我一个电话号码和分机号。然而，我尝试拨打酒店电话，想弄清楚为什么酒店有100多个房间，我两周前预订的房间却没有拿到，却无人接听。酒店工作人员说他们的电话偶尔会出问题。贵酒店尝试了两次打电话，也得到了一些回复，但始终无人接听。贵酒店说，他们会赔偿我20美元，并说如果我联系酒店，就回电告知他们。这对贵酒店和我们入住的酒店来说都是不可接受的。
这家酒店很漂亮。高品质，价格实惠。附属餐厅很棒，价格也很公道。
一切都很好，非常平静
Pleasant Place to Stay
Easy check in and out. Clean rooms. Food on site. Conveniently located.
Clean spacious room for a quick overnight trip. I thought breakfast was included in the trip but the only option we saw was a buffet at the connected restaurant that was pricy for what it was. Otherwise it was a very night stay.
Great for renfair
Great hotel, close to the renfair. The rooms are a great size and the location is close to the fair. Nice clean rooms, a bit sad the pool wasn't open for our trip but nice all the same
The staff was very welcoming from the moment I walked in the door. Check in was simple and quick. The room was clean and the beds were very comfortable. It’s my go to hotel to stay at when I’m traveling to that area. The restaurant inside the hotel has a great breakfast buffet.
Rooms were so humid that bed sheets were literally wet when getting into bed making a good nights sleep extremely challenging, especially for the price. Room was very clean though and staff was lovely.
HIGHLY Recommend!!
Great Hotel! The customer service was excellent. The lobby was beautiful, cafe had great coffee and snacks and the staff was very helpful. Room was clean and so comfortable. Ralphs restaurant was very good and reasonably priced. I would highly recommend this Hotel!
Staff were friendly, and my family were all around comfortable.