Staff didn’t seem very welcoming. Starbucks was very slow. We were there for 3 days and our room was never cleaned even though we were told they will refresh the room on Saturday.
2.0分
家庭亲子
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We specifically chose this hotel for the pool, but upon arrival were told the liner was being replaced. The pool looked dirty and unusable — something that should have been clearly communicated on the website.
Every outlet in our room either didn’t work or sparked when we tried to plug something in. The TV didn’t work at all, and even the elevator had missing buttons. Kids were running up and down the halls screaming until 11 p.m., and the front desk did nothing to address it.
To top it off, I was double-charged for snacks from the lobby area, and the staff seemed confused about how to fix it. Overall, this was a terrible experience, and I wouldn’t recommend this location.
3.0分
其他
Most of the folks went out for breakfast since it was not included in what I considered a fairly high room rate.
4.0分
商务出差
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The property was clean and staff was professional and friendly. There are more steps to getting on their internet than most places that I stay. After all the trouble to get on, it logs you out within a minute. You have to pay for any amenity other than the coffee in your room. Amenities gets a poor rating. I paid for a cop of coffee the first morning. The actual coffee in my Starbuck's cup took up 2 inches. I was told cappuccino was always mostly foam. Maybe inside this hotel but not at any Starbucks that I have been to.
5.0分
其他
Staff was pleasant and helpful. The noise on my floor was out of control but died down after 12am.
4.0分
其他
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The doors are very noisy—heard people coming and going all night long. The rooms were also stuffy and humid.
Staff were wonderful, especially Ronald in the Bistro.
我们的房间水槽没有塞子 / 水槽里的水是温水 / 淋浴盆排水不畅 / 冰箱不工作 / 墙纸剥落 / 浴室通风口生锈
酒店经过翻新，但气味难闻。电梯功能齐全，但很吓人，没有国家检查的标签。我们的房间没有打扫干净，也没有提供新毛巾。街对面的这家酒店正在举办派对，直到凌晨都能听到
不含午餐，不实用，而且泳池的关闭时间与预订时描述的不一样
不❗️
再也不了❗️
Staff didn’t seem very welcoming. Starbucks was very slow. We were there for 3 days and our room was never cleaned even though we were told they will refresh the room on Saturday.
We specifically chose this hotel for the pool, but upon arrival were told the liner was being replaced. The pool looked dirty and unusable — something that should have been clearly communicated on the website.
Every outlet in our room either didn’t work or sparked when we tried to plug something in. The TV didn’t work at all, and even the elevator had missing buttons. Kids were running up and down the halls screaming until 11 p.m., and the front desk did nothing to address it.
To top it off, I was double-charged for snacks from the lobby area, and the staff seemed confused about how to fix it. Overall, this was a terrible experience, and I wouldn’t recommend this location.
Most of the folks went out for breakfast since it was not included in what I considered a fairly high room rate.
The property was clean and staff was professional and friendly. There are more steps to getting on their internet than most places that I stay. After all the trouble to get on, it logs you out within a minute. You have to pay for any amenity other than the coffee in your room. Amenities gets a poor rating. I paid for a cop of coffee the first morning. The actual coffee in my Starbuck's cup took up 2 inches. I was told cappuccino was always mostly foam. Maybe inside this hotel but not at any Starbucks that I have been to.
Staff was pleasant and helpful. The noise on my floor was out of control but died down after 12am.
The doors are very noisy—heard people coming and going all night long. The rooms were also stuffy and humid.
Staff were wonderful, especially Ronald in the Bistro.