酒店回复: Greetings Pamela, I sincerely apologize no one addressed your concerns during your. We earned that low score for not responding. Please know this is not the norm and hope you give us another opportunity to be at your service.
4.0分
其他
原文
翻译提供方:Google
酒店超级好,干净,早餐也不错。我们租了一套两床套房。一张床特别不舒服,另一张还好。其他一切都很棒。
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酒店回复: Thank you so much for being our guest. We appreciate your feedback and will check the mattress condition. Please visit us again soon.
3.0分
家庭亲子
原文
翻译提供方:Google
我不喜欢客房清洁人员第二天不打扫、不倒垃圾、不整理床铺。我愿意多付一点钱来享受完整的服务。
4.0分
家庭亲子
原文
翻译提供方:Google
两次办理入住时都发生了奇怪的事情,但询问后解决了
5.0分
家庭亲子
原文
翻译提供方:Google
我喜欢的角落房间;房间很大、很宽敞;感觉像家一样!
4.0分
商务出差
Overall hotel is very good, except the matress cover is like plastic I guess and is too noisy , and can't sleep well, otherwise very good.
5.0分
其他
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The room was very clean and it was super accommodating. The hallways were clean and quiet. And the breakfast was amazing. The staff was very nice and very knowledgeable. The parking lot was a bit small, but overall the stay was amazing! This was our first time at Staybridge and it will not be our last.
5.0分
其他
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Wonderful room, spacious, quiet and the best beds and pillows. We had to catch the airport shuttle from the hotel at 4.45am and it was there, waiting for us. Excellent.
1.0分
其他
Angry and upset
Got to the motel to check in and was told my reservation was canceled. I had to go look for another motel because they were full.
前台接待员热情友好,让人感觉宾至如归。我们以前住在街对面的“Hamxxx”,但觉得这家更好。
我们住在三楼,靠近扶梯,但扶梯附近垃圾的臭味很重,感觉像在垃圾坑里一样。希望管理人员能把那个超大的垃圾桶移到别的地方。
你们的员工太棒了!我们入住后大约晚上7点就回房间了,楼上的一家子有孩子跑来跑去,我打电话到前台反映此事,请楼上的人安静下来,但前台一直没人理会他们。这种情况一直持续到午夜12点。
酒店超级好,干净,早餐也不错。我们租了一套两床套房。一张床特别不舒服,另一张还好。其他一切都很棒。
我不喜欢客房清洁人员第二天不打扫、不倒垃圾、不整理床铺。我愿意多付一点钱来享受完整的服务。
两次办理入住时都发生了奇怪的事情,但询问后解决了
我喜欢的角落房间;房间很大、很宽敞;感觉像家一样!
Overall hotel is very good, except the matress cover is like plastic I guess and is too noisy , and can't sleep well, otherwise very good.
The room was very clean and it was super accommodating. The hallways were clean and quiet. And the breakfast was amazing. The staff was very nice and very knowledgeable. The parking lot was a bit small, but overall the stay was amazing! This was our first time at Staybridge and it will not be our last.
Wonderful room, spacious, quiet and the best beds and pillows. We had to catch the airport shuttle from the hotel at 4.45am and it was there, waiting for us. Excellent.
Angry and upset
Got to the motel to check in and was told my reservation was canceled. I had to go look for another motel because they were full.