酒店回复: We sincerely apologize for the issues you encountered during your stay. Your feedback is important, and we will address the cleanliness and room conditions immediately. We hope to provide a much better experience on your next visit.
酒店回复: Thank you for your feedback! We're glad to hear you enjoyed the water pressure in the shower and found the bed comfortable. We apologize for the leftover hairs and the ladybugs. We have professionals working on the ladybug issue, as they tend to get in through the vents, and we're addressing this to ensure it doesn't happen again. It's great to know the bath vent fan worked well and that you appreciated the furnace's functionality. We hope to welcome you back for an even better stay next time!
酒店回复: Thank you for your feedback! We're glad to hear that you found the bed comfortable and enjoyed your stay overall. We sincerely apologize for the incident with the staff member entering your room unannounced; this is not the standard we strive for, and we will address it with our team. We appreciate your comments about the breakfast as well, and we'll work on making improvements. We hope to welcome you back for an even better experience in the future!
酒店回复: Thank you for taking the time to share your feedback! We're glad to hear that you found our staff to be great and the hotel clean.We apologize that you felt the hotel was outdated and the bed was not up to your standards. We are continuously working to improve our facilities and will take your comments into consideration as we plan future updates.Regarding the pricing fluctuations during university events, this is something we carefully adjust based on demand. We appreciate your understanding.We hope to have the opportunity to welcome you back for an improved experience in the future!
4.0分
其他
原文
翻译提供方:Google
大堂猫和优质服务
我们对这次住宿非常满意。我特别喜欢他们有一只可爱的“大堂猫”。工作人员也非常棒。
展开
酒店回复: We appreciate your kind words! We’re delighted you enjoyed your stay and appreciated our “lobby cat” he is our favorite staff member! We hope to welcome you back for your next visit!
总的来说,这次住宿还算可以,这家酒店适合预算有限的旅客。酒店提供早餐和停车设施。
经济实惠,别抱太大期望。
房间很干净,前台有一只猫,很可爱(前台也很干净)。我这次入住最大的不满是前台的Sharon(?我敢肯定这是她的名字)。她非常不友好。她没有接待我,我去前台的时候她也不理我,我想提前入住的时候她也很粗鲁,之后她的态度也很糟糕。提前入住要付25美元的手续费,这是我住过的其他酒店都没有遇到过的。酒店很干净,床也很舒服,这几乎就是这家酒店的全部优点了。
我提前预订了房间。我们晚上7:30到的。他们给了我310房间,房间很脏。我一路走回楼下,他们才给我安排了322房间。房间闻起来很臭,好像很久没人住了。房间里热得要命,我根本睡不好,因为第一次住在这里的经历太糟糕了。这次还不错。这次让我想换个地方住。
还行。
淋浴水压惊人,但浴缸里残留着头发。浴室的通风扇能用,大多数酒店通常都坏了。床很舒服,但到处都是瓢虫,包括床头的天花板上。暖气炉在达到设定温度后会自动关闭风扇,而不是一直开着,这点很棒。
相当不错的住宿地点
我从超便宜的酒店换到了稍贵一点的酒店。床很软很舒服。除了有一位工作人员未经通知(没有任何解释)就闯进我的房间外,我的住宿体验还不错。早餐也还可以。
我被安排到一间几天都打扫不干净的房间。房间里满是亚洲甲虫和蟑螂。
我去前台告诉她,她试图让我离开,直到我死活不肯离开……最后她才提出帮我换房间。
我和家人在这家酒店住过十几次了。这次的经历太糟糕了。我们再也不会住这里了。
开车去酒店时,我很兴奋,因为离我开会的地方不到五分钟的路程。走进酒店,一切都很正常。我到了房间,发现里面到处都是瓢虫。我到处都在杀它们!墙壁、天花板、地板、床上。我去告诉前台工作人员,他们似乎并不惊讶,说第二天会通知维修人员。她问了我的房间号,但没有记下任何信息,也没有在电脑上记录任何信息。她说他们已经订满了,不能给我换房间。就一个晚上,各种情况都有。我出去吃晚饭,回来的时候,瓢虫更多了!杀了瓢虫,洗了个澡,准备上床睡觉。枕头闻起来像个汗流浃背的猎人,我把床单拉开时发现里面有头发,床头板上有蜘蛛网和积了一天多的灰尘。真是脏极了。我一夜没睡,第二天还要开8个小时的车。我本来想在房间里煮杯咖啡,但库里格看起来好像自从疫情以来就没打扫过或消毒过。早餐是商店买的松饼和蜂蜜面包,或者味道索然无味的培根和鸡蛋。他们只有华夫饼机。我喜欢动物,但大堂里有一只黑猫在沙发上自己打扫,我对黑猫过敏。不,我没有靠近,但我觉得它很不专业。160美元的价格,我本来期待更好的。这是一家挂着温丹标志的Motel 6酒店。非常失望。下次去别家。
只是有点过时。床还可以,就是有点软。员工很棒。干净。大学里有活动的时候,价格会疯狂上涨。
大堂猫和优质服务
我们对这次住宿非常满意。我特别喜欢他们有一只可爱的“大堂猫”。工作人员也非常棒。