酒店回复: Hello,Thank you very much for your wonderful feedback! We are delighted that you enjoyed the cleanliness of your room, the comfort of our facilities, and the convenience of our location with the metro right at the door. We also appreciate your understanding regarding the activity outside the hotel and remain committed to ensuring the safety and comfort of our guests.If you wish, we would be very grateful if you could share your experience on Google and TripAdvisor to help other travelers.We look forward to welcoming you back,Best regards,Corentin DUBUISGeneral ManagerNovotel Paris Saint-Denis Stade Basilique
酒店回复: Dear Guest,A huge thank you for your perfect 10/10 rating and for such enthusiastic praise!We are thrilled to hear that your stay at Novotel Paris Stade de France Basilique was the most satisfying of your European travels so far. Knowing that you appreciated the space and modernity of your room, as well as the impeccable cleanliness of our facilities, is a true point of pride for our team.It is wonderful that our location right at the metro station entrance made your exploration of Paris so convenient and enjoyable. We truly appreciate your recommendation!The entire team looks forward to the pleasure of welcoming you back during your next visit to France.Sincerely,Corentin DubuisGeneral ManagerNovotel Paris Stade de France Basilique
酒店回复: Hello,Thank you for your feedback. We are truly sorry for the inconveniences you experienced during your stay. Your experience does not reflect our usual standards of quality or our commitment to our guests. We have noted the issues you mentioned regarding the assigned room, the absence of bottled water, and the management of trays left outside the rooms.Please be assured that we are strengthening our internal follow-up to prevent such situations from happening again. Every comment helps us improve and ensure our guests enjoy a comfortable stay.We hope to have the opportunity to welcome you again and provide you with a fully satisfying experience.Kind regards,Corentin DUBUISGeneral ManagerNovotel Paris Saint-Denis Stade Basilique
酒店回复: Dear Guest,A huge thank you for your feedback and for this perfect 10/10 rating following your stay in our Deluxe Room with a view of the Eiffel Tower.We are particularly touched by your compliments regarding our reception team. Knowing that our staff member took the initiative to help you with your many bags—even going quite far from the hotel to assist—and provided a trolley to make your arrival easier truly warms our hearts. This level of proactive service and helpfulness is exactly what we strive for at Novotel Paris Saint-Denis Stade Basilique.We are delighted that you had a memorable stay with us. It was a true pleasure to host you, and we look forward to welcoming you back very soon!Sincerely,Corentin Dubuis General Manager Novotel Paris Saint-Denis Stade Basilique
客房干净卫生，位置远点，但价格合适。出行方便，地铁就在门口。酒店门口有些黑人聚集兜售香烟，但是没有安全上的威胁。附近有个奥乐齐，购物补给很方便。
房间很大很新 超级棒！卫生间也很干净 住的很舒服 欧洲游以来很满意的一次住宿 一出门就是地铁站 推荐👍🏻👍🏻👍🏻
前台女士似乎还没进入工作状态……找不到行李标签，还得叫同事来帮忙……除此之外，这次入住还算顺利。
完美，无可挑剔。
酒店离地铁很近。
房间宽敞干净。
早餐很棒/行李寄存服务非常好。
我们一家人住得很舒服也很愉快。酒店位置极佳——门口就有地铁站，出行非常方便。去市中心大部分主要区域只需换乘一次。
早餐很美味，种类也很丰富。唯一可以改进的是羊角面包，里面有点软烂——或许下次可以改进一下。
总的来说，这是一次愉快的住宿体验，我们下次肯定还会选择这里！
一家不错的酒店。床很舒服，浴室也很令人满意。早餐很好吃。小酒馆的菜单可以更丰富一些，因为附近没什么好餐馆。晚上酒店外面感觉不太安全，有些可疑的人在那里晃悠。
定的房型是景观房，给的低价位的普通房型，房间详情表明是含水的，但是水一瓶也没给，毫无服务可言，连续两天一直有别人吃完饭的脏盘子放在我们门口。
我在诺富特酒店住得很愉快，总体来说这家酒店非常棒。不过，我认为如果在房间里能放一个大一点的冰箱，会大大提升长住客人的体验。我强烈建议酒店考虑进行这项改进！
前台接待人员服务态度非常好，酒店很干净，设施也很棒，非常安静，所以能睡个好觉。酒店离市中心有点远，但地铁站就在酒店对面，所以去哪里都很方便。
前台小哥服务特别好， 行李很多主动帮忙跑到酒店很远帮忙， 还主动借推车给我们。