酒店回复: Thank you for your wonderful review! We’re so glad to hear that Conner made such a positive impression with his friendly and helpful service. It’s also great to know you enjoyed the clean accommodations and breakfast during your stay. We truly appreciate your confidence in us and look forward to welcoming you back whenever your travels bring you to Pasco!
5.0分
其他
原文
翻译提供方：Google
最棒了~!!
干净，友善，安静~！！
展开
酒店回复: Thank you for your perfect rating! We're thrilled you found our hotel clean, friendly, and quiet. We look forward to your next stay!
5.0分
家庭亲子
原文
翻译提供方：Google
优秀 10 分（共 10 分）
展开
酒店回复: ¡Gracias por tu reseña! Estamos encantados de saber que tu estadía fue excelente y que calificas nuestra atención con un 10 de 10. Esperamos darte la bienvenida nuevamente en el futuro.
5.0分
其他
原文
翻译提供方：Google
非常好
展开
酒店回复: Dear Susana,Thank you for your perfect rating. We are pleased you enjoyed your time with us. Having you as a guest of Holiday Inn Express & Suites Pasco-TriCities was a pleasure, and we look forward to welcoming you back.
5.0分
商务出差
Staff is top notch. Rooms are clean and nice.
Breakfast is the best hotel breakfast around.
展开
酒店回复: Thank you for the fantastic 5 out of 5 review! We’re thrilled to hear you enjoyed our top-notch staff, clean and comfortable rooms, and that our breakfast stood out as one of the best. We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
家庭亲子
Clean, bright, with warm and friendly staff! Breakfast and coffee were much appreciated
展开
酒店回复: Thank you for your wonderful feedback! We’re delighted you enjoyed our bright, clean environment and the friendly service from our team. It’s great to know the breakfast and coffee added to your stay — we hope to see you again soon!
4.0分
其他
Faucet loose, toilet seat loose, bed was the smallest queen size I’ve ever seen. Staff helpful. M
Noisy AC unit.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about the maintenance concerns you experienced during your stay. Your comments regarding the faucet, toilet seat, and air conditioning unit have been shared with our maintenance team to ensure they are promptly addressed. We value your input and hope to have the opportunity to provide you with a more comfortable stay in the future.
3.0分
家庭亲子
展开
Room fantastic, didn’t see much staff. Breakfast was clean,breakfast staff friendly
First night had to call front seat at 145 am about a car alarm going off in the parking lot . They said they would check on it. I can’t presume they did because it continued to go off the rest of the night until after 6 am. We were up all night because of this.
展开
酒店回复: Thank you for sharing your feedback with us. We’re pleased to hear you enjoyed your room and that our breakfast team made a positive impression. However, we apologize for the disruption caused by the car alarm during your stay. We understand how frustrating that must have been, and regret that it affected your rest. Your comments have been shared with our General Manager so we can better handle similar situations in the future. We appreciate your feedback and hope you’ll consider giving us another opportunity to provide a more restful experience.
5.0分
家庭亲子
展开
Staff was wonderful from check in, allowing a late check out with no trouble and super friendly and helpful. Great location that was clean and spacious. Will definitely stay here next time we are in town.
展开
酒店回复: Dear Michelle,We enjoyed hosting you at Holiday Inn Express & Suites Pasco-TriCities. It sounds like we checked the boxes for a great stay with our friendly hospitality, convenient location, and clean environment! We'll see you again next time you're in town!
一如既往，满足需求又无特色
首先，前台的Conner太棒了！他非常友好，客户服务也非常出色。酒店和我们的房间都非常干净整洁。早餐也很棒。我可以肯定地说，以后我们每次来帕斯科，一定会入住帕斯科三城智选假日酒店及套房。
最棒了~!!
干净，友善，安静~！！
优秀 10 分（共 10 分）
非常好
Staff is top notch. Rooms are clean and nice.
Breakfast is the best hotel breakfast around.
Clean, bright, with warm and friendly staff! Breakfast and coffee were much appreciated
Faucet loose, toilet seat loose, bed was the smallest queen size I’ve ever seen. Staff helpful. M
Noisy AC unit.
Room fantastic, didn’t see much staff. Breakfast was clean,breakfast staff friendly
First night had to call front seat at 145 am about a car alarm going off in the parking lot . They said they would check on it. I can’t presume they did because it continued to go off the rest of the night until after 6 am. We were up all night because of this.
Staff was wonderful from check in, allowing a late check out with no trouble and super friendly and helpful. Great location that was clean and spacious. Will definitely stay here next time we are in town.