酒店回复: Dear Mrs/Ms. Sancao13,Thank you for choosing to stay at Novotel Lampung and for taking the time to share your feedback.We’re delighted to hear that you appreciated the spacious room, the beautiful garden, the diverse breakfast options, and the friendly service from our team. However, we sincerely apologize for the issue you experienced regarding the cleanliness of the bedsheet. Please rest assured that your feedback has been forwarded to the relevant department for immediate improvement.We truly hope to welcome you back in the near future and provide you with an even better stay.Warm regards,Sigit BudiarsoGeneral ManagerNovotel Lampung
酒店回复: Dear ysl1996,,Warmest Greetings from Novotel Lampung...Thank you for taking the time to share your positive experience at Novotel Lampung. We are delighted to hear that you had a pleasant stay with us. Your advice is meaningful for Us to improve an excellent service and create memorable experiences. We look forward to having you back in the immediate future.Best Regards,Tomy Yovan AndriansyahGeneral Manager
房间很大，床很大，但是床单清洁度不够。下面的花园很美，泳池在负一层，早餐很不错，有西式和本地的选择。晚餐在餐厅吃，酒店人员服务态度很好。
我在诺富特楠榜酒店度过了一段非常愉快的时光。酒店的一切都超出了我的预期。这里的氛围既现代又舒适，无论是商务出差还是休闲度假，都是放松身心绝佳的去处。
第一次住在这里，因为这里有活动。
我在Trip.com上预订了包含三人份早餐的房间。到达酒店办理入住时，和前台就早餐问题争论了很久。他们告诉我早餐只包含两人份。所以，我在Trip.com上购买的服务与我在酒店实际获得的并不一致。
在班达楠榜的绝佳体验，诺富特酒店是顶级的！
酒店很棒，非常豪华，景色也很好，总之很满意。
非常适合与朋友一起度假。
房间宽敞、干净，食物也很美味，服务态度热情周到，下次一定还会再来！
这是最好的酒店之一。早餐选择很多，位置也很好，离购物中心很近。
酒店地理位置很好，娱乐设施完备，早餐也不错。唯一美中不足就是隔音比较差，睡眠不好的建议选城市景观的高层房间。