酒店回复: Hello TrudyThank you so much for taking the time to share your feedback and for rating your stay an 8 out of 10! We're glad to hear that you had a positive experience overall.
2.0分
商务出差
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My opinion: stay elsewhere. Our room was so dirty that our feet turned black from walking barefoot on the carpet immediately after loading in. Our sink was clogged as well. The walls are super thin and we heard everything in the hall and from the room above us. We have a special needs toddler who has an early bed time and the onsite manager and staff were not very respectful of that. Manager would not listen to what I was saying and forced me to repeat myself multiples times. No respect given to my family and nothing done to make it right. We won't be back.
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酒店回复: We are so sorry to read about your experience, this is not the impression we want to leave with our guests. Please call us to discuss further as we'd love the opportunity to make this right for you.
4.0分
其他
Close to many resorts and reataurants, slightly dated inside and smelled strongly like chlorine, but overall a positive experience
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酒店回复: Thank you so much for taking the time to share your feedback and for rating your stay an 8 out of 10! We're glad to hear that you had a positive experience overall. We look forward to welcoming you back again soon!
5.0分
其他
Great they had the flexibility to have the outdoor pool open! Nice layout in lobby fir breakfast.
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酒店回复: Thanks so much for the great review! We're glad you enjoyed your stay with us! We look forward to seeing you again very soon.
5.0分
其他
Free breakfast was excellent. Everyone was very friendly and gave us a great suggestion for dinner. Going back next year.
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酒店回复: We appreciate your feedback and are delighted to know you enjoyed your stay.Your satisfaction is our top priority, and we look forward to serving you again soon.
5.0分
家庭亲子
I had a lost item and the staff was very cooperative in trying to find it for me. Thanks for the effort guys!
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酒店回复: Thank you for your great review, we're so glad you enjoyed your stay with us at Holiday Inn Express Wisconsin Dells and look forward to welcoming you back again soon!
4.0分
其他
Clean and very nice
Our stay was very good. Our room was clean and the breakfast was as good as can be expected for a hotel.
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酒店回复: Thank you so much for your great review, we're so glad you enjoyed your stay with us at the Holiday Inn Express Wisconsin Dells. We'd love to hear more about your time and how we can earn a perfect 10 on your next visit.
5.0分
情侣出游
The hotel is very clean staff was friendly the continental breakfast was very good and the dinining area was kept clean.
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酒店回复: Thank you so much for your great review, we're so glad you enjoyed your stay with us at the Holiday Inn Express Wisconsin Dells!
3.0分
其他
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This is our first time booking this hotel and I have to say that we were not impressed or satisfied. The room was small and did not smell clean, the carpet had several stains and the bathroom was small as well. The sink is set up outside the bathroom. Breakfast was not the greatest and it so busy the food kept running out of food and took the staff a while to refill the empty trays of food. We decided to go have breakfast somewhere else. The pool had so much chlorine that it made my eyes burn and discomfort. The cost was not cheap for the 4 nights. We will go somewhere else next time we go to Wisconsin Dells.
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酒店回复: Thank you for sharing your feedback with us regarding your recent stay at the Holiday Inn Express Wisconsin Dells, we're sorry to read that your stay missed the mark in several respects. We will absolutely be looking into ways to improve our breakfast and pool areas for a much better experience during future stays. We hope you'll give us another chance to impress.
3.0分
家庭亲子
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The staff was friendly and the hotel was clean. The pool area was a blast for our toddler. The room towels and toilet paper were awful quality. The bed wasn’t the greatest. The breakfast area was not equipped to handle a full hotel on a holiday weekend. There was no where to sit either day we were there and they ran out of food both times. Other hotel visitors were also very rude. For this reason we will not be back.
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酒店回复: Thank you for your feedback, we appreciate your candid comments about your stay with us at Holiday Inn Express Wisconsin Dells. We will absolutely be looking into the pool towels, bed condition, and breakfast service in order to make the necessary improvements for future stays. We hope to be able to impress on a future stay!
好的
My opinion: stay elsewhere. Our room was so dirty that our feet turned black from walking barefoot on the carpet immediately after loading in. Our sink was clogged as well. The walls are super thin and we heard everything in the hall and from the room above us. We have a special needs toddler who has an early bed time and the onsite manager and staff were not very respectful of that. Manager would not listen to what I was saying and forced me to repeat myself multiples times. No respect given to my family and nothing done to make it right. We won't be back.
Close to many resorts and reataurants, slightly dated inside and smelled strongly like chlorine, but overall a positive experience
Great they had the flexibility to have the outdoor pool open! Nice layout in lobby fir breakfast.
Free breakfast was excellent. Everyone was very friendly and gave us a great suggestion for dinner. Going back next year.
I had a lost item and the staff was very cooperative in trying to find it for me. Thanks for the effort guys!
Clean and very nice
Our stay was very good. Our room was clean and the breakfast was as good as can be expected for a hotel.
The hotel is very clean staff was friendly the continental breakfast was very good and the dinining area was kept clean.
This is our first time booking this hotel and I have to say that we were not impressed or satisfied. The room was small and did not smell clean, the carpet had several stains and the bathroom was small as well. The sink is set up outside the bathroom. Breakfast was not the greatest and it so busy the food kept running out of food and took the staff a while to refill the empty trays of food. We decided to go have breakfast somewhere else. The pool had so much chlorine that it made my eyes burn and discomfort. The cost was not cheap for the 4 nights. We will go somewhere else next time we go to Wisconsin Dells.
The staff was friendly and the hotel was clean. The pool area was a blast for our toddler. The room towels and toilet paper were awful quality. The bed wasn’t the greatest. The breakfast area was not equipped to handle a full hotel on a holiday weekend. There was no where to sit either day we were there and they ran out of food both times. Other hotel visitors were also very rude. For this reason we will not be back.