酒店回复: Hello, I am very sorry to hear about the issues and noises you had experienced during your stay. We do apologize for the inconvenience and frustration regarding this and we will do everything we can to ensure this type of experience does not happen again. We do hope you come to stay with us again and we can give you a much greater stay that you are deserving of! Thank you for your feedback.
酒店回复: Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking! Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.
酒店回复: Thank you so much for your wonderful review! We're thrilled to hear that you enjoy your stays at the Hampton Inn at Tin Lizzie. It’s great to know you like our updated rooms, comfortable beds, and the variety of amenities we offer, including the Hot Seat prizes and our continental breakfast. We’re also happy to hear that you find our staff friendly and the free parking convenient. We look forward to welcoming you back on your next visit to Deadwood! Safe travels and see you soon!
酒店回复: Thank you for your feedback! We are glad to hear that you mostly enjoyed your stay with us. I do apologize for the issue and inconvenience regarding the exterior lighting though. We do hope you come back again and we can give you an even greater stay! Thank you again!
4.0分
其他
原文
翻译提供方:Google
位置不错,位于主街
停车位充足
安静
唯一小缺点是淋浴时必须站在淋浴喷头下才能打开水。这设计太蠢了,水还没热起来就被冰冷的水喷到
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酒店回复: We greatly appreciate you taking your time to leave a review and gives us your feedback. We are glad to hear that most of your stay was to your liking. I do apologize though for the bathroom design. We hope to welcome you back again soon, thank you!
5.0分
其他
原文
翻译提供方:Google
由于紧急情况,我们不得不取消行程。如果能拿回至少一半(甚至全部)的钱就好了。
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酒店回复: Thank you for your feedback. We are sorry to hear that there were some issues with your reservation and that you weren't able to make it. We hope you decide to stay with us again and we can give you an amazing stay if you do. Thank you again.
5.0分
家庭亲子
原文
翻译提供方:Google
地理位置优越,步行即可到达戴德伍德的主街。入住和退房快捷方便。
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酒店回复: Thank you for your feedback! We are so happy to hear that you enjoyed your stay with us! We hope to welcome you back again soon!
3.0分
情侣出游
原文
翻译提供方:Google
很酷的小镇。地理位置优越,适合步行前往主街。停车不太方便。
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酒店回复: Hello, thank you for your feedback. I do apologize for the issues with parking, it is very frustrating and I do hope you come back again so we can give you a much greater stay. Thank you again!
由于外面的交通噪音,我们根本无法入睡。虽然我们预订了两晚,但第一晚彻夜难眠,酒店也没有提供更好的选择,所以我们决定退房。我们以为酒店会给我们补偿,结果却只得到一句“很遗憾”。我们希望*******能帮上忙。
她的这次旅行有好有坏。酒店本身很不错,但我们的房间里有个问题,声音很刺耳,可能是从通风口或门封之类的地方传来的,而且我们住的两个晚上都听到很大的风声,声音又大又尖锐。我们不知道是什么原因,但真的很烦人,完全影响了我们的住宿体验。我们向酒店投诉后,他们只给了我们很少的退款,却没有真正道歉,也没有给我们带来不便,给出令人满意的方案。这让我很恼火。我们确实联系过这家酒店,他们也尽力帮助我们,但最终没有达到我期望的效果。考虑到我们支付的房费,他们的帮助实在太少了,我觉得这价格有点贵。我不知道我们以后还会不会再住那家酒店,但我们会再次选择这家酒店。
一开始有点混乱,我们的到达日期显示得晚了一天,尽管我之前已经确认过到达日期。他们非常乐意接受我们的预订,但换了一间我们满意的房间。房间非常干净。客房服务不是每天,但几乎每天都会询问我们是否需要更换毛巾等等。
我们每次去戴德伍德都会住汉普顿酒店。这家酒店很棒,有很多机器,喜欢“热座”和其他全天发放的奖品,欧陆式早餐也很棒,房间很漂亮,床也很舒服。房间最近翻新过,看起来非常现代、漂亮。工作人员非常友好,街对面有免费停车场。我超爱Tin Lizzie的汉普顿酒店!
酒店装修得很漂亮,但是当我预订酒店时,我期待的是按摩浴缸套房,我已经住了很多年了,但当我到达时,按摩浴缸套房却没有按摩浴缸;我告诉他们应该将其从酒店应用程序中删除。
位置很方便。房间感觉有点破旧。我尝试换房间,因为窗外明亮的室外灯光整晚都照得我们房间亮堂堂的。因为这个问题,我们缩短了住宿时间。
位置不错,位于主街
停车位充足
安静
唯一小缺点是淋浴时必须站在淋浴喷头下才能打开水。这设计太蠢了,水还没热起来就被冰冷的水喷到
由于紧急情况,我们不得不取消行程。如果能拿回至少一半(甚至全部)的钱就好了。
地理位置优越,步行即可到达戴德伍德的主街。入住和退房快捷方便。
很酷的小镇。地理位置优越,适合步行前往主街。停车不太方便。