Room was clean and comfortable. I thought the shower was awfully narrow. I am 5’8 and weigh 180 pounds and could not turn around in the shower without bumping into the security grab bar or the towel holder on the shower door.
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酒店回复: Thank you for taking the time to tell us about your experience. We hope to see you again soon.
5.0分
其他
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Clean room, clean pool and hot tub area with plenty of seating, great breakfast. Many hot options, including a waffle bar. Staff was friendly and the property was well maintained and safe.
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酒店回复: Thank you for your feedback. I will be sure to let the staff know of your comments and we hope to see you again in the future.
3.0分
情侣出游
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Clean room and bedding.
Peaceful lobby.
The hot tub in our room had hair in it, by the time we made it to the room for the night it would have been a hassle to complain about it so we didn't use it.
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酒店回复: I am sorry that we didn't meet your expectations. I will address the hair with housekeeping.
4.0分
家庭亲子
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Staff was accommodating, beds were comfortable, plumbing problem in our first room..sink & bathtub did not drain. The standing water was unacceptable, so I asked for another room & staff moved us to a room close by. The second room was fine.
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酒店回复: Dear guest, I do apologize for the inconvenience caused to you during your stay. Please know that corrective measures are in place and that this was an isolated incident. We do hope that you will try us again in the future.
5.0分
其他
Great hotel close to the highway and shopping. Really appreciated the hot beverage counter always available. Good breakfast with plenty of food.
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酒店回复: Thank you for the 10/10 rating. We appreciate your business and hope to see you again soon.
3.0分
情侣出游
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Front desk staff and housekeeping were terrific!
Room was very nice - spacious and very clean!
However staff unable to assist with certain items:
1. Grounds crew mowing & blowing early Fri VERY noisy
2. Staff told by maintenance that hot tub repaired (ahead of our thurs-sunday visit) but clearly it was not hot & whirlpool jets not working and no maintenance help on weekend.
3. One elevator out of service thurs-sunday
4. Breakfast bar was great Fri a.m.
However Saturday it was not replenished during 6-10 a.m. open.
So much so that Sunday was even less, so we left hotel for an off-site breakfast.
Disappointed that these aspects reduced our enjoyment during this weekend stay.
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酒店回复: Thank you for taking the time to tell us about your experience. I do apologize for any inconvenience you may have experienced during your stay. I will be sure to bring up all of your concerns with the staff and make this a teachable moment. We do hope that you will try us again in the future and know that this was an isolated incident.
4.0分
其他
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We had a good stay, staff was very friendly and helpful. The only “issue” we had was the shower water didn’t really get hot and would just stay lukewarm, but not really that big of a deal. Would definitely stay here again.
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酒店回复: Thank you for the 8/10 rating. I am sorry to hear about the water in your room. I will be sure to let maintenance know so that we can get that fixed. Thank you for bringing it to our attention.
4.0分
其他
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Close to highway and stores
The hotel was in a great location for our trip. It was near the highway and close to many great stores, food options and grocery stores. The breakfast was better than I was expecting. The hotel could use a refresh including the pool and hot tub area. That being said the pool was large, staff was very friendly, and a pretty good breakfast included in your stay. I'd stay again.
位置好，服务佳。
房间一般，无暖气
Room was clean and comfortable. I thought the shower was awfully narrow. I am 5’8 and weigh 180 pounds and could not turn around in the shower without bumping into the security grab bar or the towel holder on the shower door.
Clean room, clean pool and hot tub area with plenty of seating, great breakfast. Many hot options, including a waffle bar. Staff was friendly and the property was well maintained and safe.
Clean room and bedding.
Peaceful lobby.
The hot tub in our room had hair in it, by the time we made it to the room for the night it would have been a hassle to complain about it so we didn't use it.
Staff was accommodating, beds were comfortable, plumbing problem in our first room..sink & bathtub did not drain. The standing water was unacceptable, so I asked for another room & staff moved us to a room close by. The second room was fine.
Great hotel close to the highway and shopping. Really appreciated the hot beverage counter always available. Good breakfast with plenty of food.
Front desk staff and housekeeping were terrific!
Room was very nice - spacious and very clean!
However staff unable to assist with certain items:
1. Grounds crew mowing & blowing early Fri VERY noisy
2. Staff told by maintenance that hot tub repaired (ahead of our thurs-sunday visit) but clearly it was not hot & whirlpool jets not working and no maintenance help on weekend.
3. One elevator out of service thurs-sunday
4. Breakfast bar was great Fri a.m.
However Saturday it was not replenished during 6-10 a.m. open.
So much so that Sunday was even less, so we left hotel for an off-site breakfast.
Disappointed that these aspects reduced our enjoyment during this weekend stay.
We had a good stay, staff was very friendly and helpful. The only “issue” we had was the shower water didn’t really get hot and would just stay lukewarm, but not really that big of a deal. Would definitely stay here again.
Close to highway and stores
The hotel was in a great location for our trip. It was near the highway and close to many great stores, food options and grocery stores. The breakfast was better than I was expecting. The hotel could use a refresh including the pool and hot tub area. That being said the pool was large, staff was very friendly, and a pretty good breakfast included in your stay. I'd stay again.