Stay here yearly always extremely clean very welcoming customer service overall great places to stay in Minot
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酒店回复: Thank you for being a loyal guest and for sharing your kind words. We’re delighted to know you always enjoy your stays at Staybridge Suites Minot, an IHG Hotel, and appreciate our clean spaces and welcoming team. We look forward to hosting you again on your next visit to Minot.
5.0分
家庭亲子
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Breakfast was great and we really appreciated the social hour with food and drinks on Monday, Tuesday and Wednesday. We stayed for a week so the free laundry was much appreciated. The staff were all so friendly and accommodating. We will stay here again!
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酒店回复: Dear Melinda,Thank you for the thoughtful review! We're glad you enjoyed our breakfast, social hour, and the convenience of complimentary laundry during your week-long stay. It's also great to hear our friendly team made a positive impact. We look forward to welcoming you back to Staybridge Suites Minot!
5.0分
家庭亲子
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Place was great. It designed for longer stays than one night but rooms and everthing was great. Large guest laundry, rooms comfortable clean. Best breakfast we had on trip so far.
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酒店回复: Dear Charles,Thank you for sharing your experience. It’s wonderful to hear that our accommodations met your needs. Knowing that our breakfast stood out during your trip is especially gratifying, as providing a satisfying start to the day is a priority. Comments like yours help reinforce the features and amenities that make longer stays enjoyable for our guests. We look forward to welcoming you back to Staybridge Suites Minot again soon.
5.0分
朋友出游
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Loved that there was a social hour so that you could unwind from your day. Billy who looked after the social hour was amazing. We will definitely be going back there.
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酒店回复: Dear Joanne,It's wonderful to hear you enjoyed your stay with us. We're pleased that our evening social reception and Billy's hospitality enhanced your experience, and we can't wait to welcome you back to Staybridge Suites Minot!
4.0分
家庭亲子
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Tiles in the bathroom were loose, light bulbs were burnt out, doors not opening with the key card at the pool area. Trash in the room under the couch bed.
The positive side is that the staff was real nice and eager to help.
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酒店回复: Dear Alberto,Thank you for your feedback. Though we are glad you enjoyed our attentive service and friendly staff, we sincerely apologize for any maintenance issues and cleanliness concerns you encountered during your stay, as these are not the standards we aim to provide. Rest assured, your insights are vital as we continually improve and strive to provide the best possible, comfortable experience. We hope to welcome you back in the future for a more seamless visit.
5.0分
其他
Front desk staff were all amazing. All of the staff was amazing. I love the large rooms and kitchen. Breakfast and courtyard we're also great.
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酒店回复: Dear Cynthia,Thank you for your perfect review. We are thrilled to hear that you had a wonderful experience with us and enjoyed our spacious rooms, breakfast, and the services provided by our staff. We strive to make every guest's stay memorable, and we are delighted to know that we met expectations. Thank you for choosing to stay with us at Staybridge Suites Minot, and we hope to see you again!
3.0分
家庭亲子
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I was unaware of the dining times for breakfast other than the front desk saying it was over at 10:30. The unaware part was that it was only for the weekends. Week days it’s over at 9:30am. I came down around 10am, the staff didn’t allow unaware guests to see if there were any food left. Paying nearly $500 a night, I’d assume they’d let the food run out. No, they took the food to the back of the kitchen regardless of the amount left. Denied and turned away guests including children. Absolute disappointment!!!
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酒店回复: Dear Colleen,We are truly sorry to hear about the miscommunication regarding our breakfast hours. We will review this with the team to ensure information is clearly communicated so guests can plan their schedules accordingly. Thank you for bringing this to our attention and giving us the opportunity to serve our guests better moving forward.
3.0分
家庭亲子
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Extremely loud. Guy next to us kept going in amd out of room at 530 am for ice leaving latch in door causing it to slam every time. Had to finally ask him not to do it second night. Also, we were right by exit door and everytime someone went through door would also slam shut. This is a place people stay for a while so there is a lot of traffic in and out of rooms.
Road traffic was also very loud.
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酒店回复: Dear Samantha,Thank you for bringing these concerns to our attention. We know how important a peaceful stay is, and regret that noise from both neighboring guests and outside traffic impacted your experience. Our team will review options to help minimize disturbances near the exit doors. We appreciate you sharing your feedback with us and hope to provide a quieter environment for your next visit.
5.0分
情侣出游
The hotel was amazing. Breakfast was delicious, omelets. It was so quiet.
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酒店回复: Dear Denise,Thank you for choosing Staybridge Suites Minot and for sharing your kind review. We are thrilled you enjoyed our peaceful accommodations and a delicious omelet in the morning. It would be a pleasure to welcome you back on future trips to the area.
房间完全符合我的要求。工作人员非常棒，地理位置也很好。床很舒服，房间也很干净。我们会继续选择住在这家酒店。
Stay here yearly always extremely clean very welcoming customer service overall great places to stay in Minot
Breakfast was great and we really appreciated the social hour with food and drinks on Monday, Tuesday and Wednesday. We stayed for a week so the free laundry was much appreciated. The staff were all so friendly and accommodating. We will stay here again!
Place was great. It designed for longer stays than one night but rooms and everthing was great. Large guest laundry, rooms comfortable clean. Best breakfast we had on trip so far.
Loved that there was a social hour so that you could unwind from your day. Billy who looked after the social hour was amazing. We will definitely be going back there.
Tiles in the bathroom were loose, light bulbs were burnt out, doors not opening with the key card at the pool area. Trash in the room under the couch bed.
The positive side is that the staff was real nice and eager to help.
Front desk staff were all amazing. All of the staff was amazing. I love the large rooms and kitchen. Breakfast and courtyard we're also great.
I was unaware of the dining times for breakfast other than the front desk saying it was over at 10:30. The unaware part was that it was only for the weekends. Week days it’s over at 9:30am. I came down around 10am, the staff didn’t allow unaware guests to see if there were any food left. Paying nearly $500 a night, I’d assume they’d let the food run out. No, they took the food to the back of the kitchen regardless of the amount left. Denied and turned away guests including children. Absolute disappointment!!!
Extremely loud. Guy next to us kept going in amd out of room at 530 am for ice leaving latch in door causing it to slam every time. Had to finally ask him not to do it second night. Also, we were right by exit door and everytime someone went through door would also slam shut. This is a place people stay for a while so there is a lot of traffic in and out of rooms.
Road traffic was also very loud.
The hotel was amazing. Breakfast was delicious, omelets. It was so quiet.