Room was clean friendly staff was greeted at the end of the night when I came back with the receptionist and remembered my name which made me feel at home .Thank you.
4.0分
其他
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Overall the hotel was fine. We found a few crickets in our room the night we checked in. Keep in mind it was the fifth floor but besides that it’s not too bad. I didn’t try the breakfast so can’t comment on that.
4.0分
其他
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The staff was incredibly nice.
One thing that was lacking was the cleanliness of the bathrooms in the room. I noticed a lot of mold growth in and arround the shower. Not a fan of that, but it was only just unsightly, the rest of our stay was amazing.
4.0分
其他
We did not attend breakfast. We were given complimentary tickets for breakfast because we had to wait 1.5 hours after check in for our room.
3.0分
家庭亲子
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Carport wasn't the cleanest, shower curtain had a mold spot, breakfast cost instead normally free. This hotel just needs a remodel in my opinion. Not like the other Hiltons I have stayed in.
自从看到蟑螂爬来爬去之后,我就再也不喜欢这里了。我再也不会来了。唯一的好事是,妮可女士免费补偿了我一晚。
经理弗雷德拒绝与我和我的团队沟通。我们不得不联系前台代表,反映我们的投诉和问题。感谢帕特里克和卡什,他们让我们感到被倾听。但并没有得到太多的照顾。
他们超额预订,把我的房间给了别人。我犹豫了大概半个小时,不知道是否需要换个房间,终于订到了房间。结果他们给我安排的房间空调坏了,地板上有好几只虫子需要灭掉,电话也坏了,WiFi也只能在大堂用。
不得不换房间两次……第一次是因为气味,第二次是因为我看到了一只大蟑螂
服务的黑头发的人不太善于交际。
Room was clean friendly staff was greeted at the end of the night when I came back with the receptionist and remembered my name which made me feel at home .Thank you.
Overall the hotel was fine. We found a few crickets in our room the night we checked in. Keep in mind it was the fifth floor but besides that it’s not too bad. I didn’t try the breakfast so can’t comment on that.
The staff was incredibly nice.
One thing that was lacking was the cleanliness of the bathrooms in the room. I noticed a lot of mold growth in and arround the shower. Not a fan of that, but it was only just unsightly, the rest of our stay was amazing.
We did not attend breakfast. We were given complimentary tickets for breakfast because we had to wait 1.5 hours after check in for our room.
Carport wasn't the cleanest, shower curtain had a mold spot, breakfast cost instead normally free. This hotel just needs a remodel in my opinion. Not like the other Hiltons I have stayed in.