酒店回复: Thank you for taking the time to review our property and sharing your feedback. Please accept our apologies for the frustration you experienced during arrival. Travelocity cancelled your reservation and did not rebook the reservation. Unfortunately this was an error on Travelocity and not the hotel. Please feel free to contact me if you need further assistance. Thanks.Sincerely,Jay D.General Manager
酒店回复: Thank you for taking the time to review our property. We are sorry to see you were not fully satisfied with your stay. We look forward to having an opportunity to serve you in the future. Thanks.Sincerely,Jay D.General Manager
The beds ******. Everytime you rolled over it sounded like it would beak.
I requested a handicap room and was too tired to argue with the desk and move my bags.
This hotel did not live up to the Hilton name.
I will not be returning.
展开
酒店回复: Thank you for taking the time to review our property and sharing your feedback. We are sorry you were disappointed in your stay with us. Unfortunately due to an unexpected stayover we did not have the room type you reserved, please accept our apologies. We are due to replace all of our guest room furniture in the new year. We hope to have an opportunity to better serve you in the future. Thanks.Sincerely,Generak Manager
1.0分
其他
展开
The bed in room 306 was terrible. Hard mattress and any movement on the bed created a loud wood on wood sound. Maybe was able to get possibly two hours of sleep. Bathroom shower leaked on the floor, grout coming up between the tiles. Definitely will not stay again at this hotel.
展开
酒店回复: Thank you for taking the time to review our property and sharing your feedback. We are sorry to see you were disappointed in your stay with us. We will have our engineering team take a look at the issues you mentioned. All of our guest room furniture is due to be replaces in the new year. We look forward to serving you again soon. Thanks.Sincerely,General Manager
5.0分
其他
Didn’t eat breakfast but did have a lovely dinner with an excellent server, Nancy, who made us very welcome.
展开
酒店回复: Thank you for taking the time to review our property and sharing your feedback. We are so glad you enjoyed your stay with us. We look forward to serving you again soon. Thanks.Sincerely,General Manager
性价比很高，停车很方便，早餐太简单了品种有点少，服务还是不错的，交通也很方便
房间设施齐全，干净整洁，公共设施也很舒适。最重要的是，酒店附近有包括Buc-ee's在内的购物中心，非常方便。强烈推荐！
酒店三楼装修，稍微有点影响入住体验。隔音一般般，正常走路也感觉楼板咚咚响。早餐另付的感觉不是很划算，最好订带早餐的。
酒店弄丢了我的预订。我等了25分钟才处理。我当时正在参加婚礼，这让我心情低落了好几个小时。或许Travelocity也应该给酒店发送确认提醒。
家具陈设略显简朴，瓷砖地板，固定装置而非嵌入式，床吱吱作响，浴室水槽没有毛巾架，马桶每隔一次冲水就会卡住等等。
枕头很糟糕。空调有尿味。我抱怨了几天，情况似乎有所改善，但最后一天又开始有尿味了。淋浴没有冷水，我也抱怨了这个问题，但没有任何改善。
工作人员非常友好，房间安静干净。网络很棒。两张大床很适合我们一家三口，我们睡得很香。我们一定会再次入住这里！
The beds ******. Everytime you rolled over it sounded like it would beak.
I requested a handicap room and was too tired to argue with the desk and move my bags.
This hotel did not live up to the Hilton name.
I will not be returning.
The bed in room 306 was terrible. Hard mattress and any movement on the bed created a loud wood on wood sound. Maybe was able to get possibly two hours of sleep. Bathroom shower leaked on the floor, grout coming up between the tiles. Definitely will not stay again at this hotel.
Didn’t eat breakfast but did have a lovely dinner with an excellent server, Nancy, who made us very welcome.