酒店回复: Thank you for taking the time to review our property and sharing your feedback. Please accept our apologies for the frustration you experienced during arrival. Travelocity cancelled your reservation and did not rebook the reservation. Unfortunately this was an error on Travelocity and not the hotel. Please feel free to contact me if you need further assistance. Thanks.Sincerely,Jay D.General Manager
酒店回复: Thank you for taking the time to review our property. We are sorry to see you were not fully satisfied with your stay. We look forward to having an opportunity to serve you in the future. Thanks.Sincerely,Jay D.General Manager
Super clean place, rooms are always nice and comfortable. We have stayed at this hotel several times and will continue to do so.
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酒店回复: Thank you for taking the time to review our property and sharing your feedback. We are so glad you enjoyed your stay with us. We look forward to serving you again soon. Thanks. Sincerely, Jay D. General Manager
3.0分
其他
okay stay
Pet friendly
Didn't think the room was extra clean
beds hard uncomfortable
Could hear upstairs guest
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酒店回复: Thank you ofr taking the time to review our property and sharing your feedback. We are sorry to see you were not satisfied with your stay. We hope to have an opportunity to better serve you in the future. Thanks.Sincerely,Jay D.General Manager
2.0分
其他
The air conditioner was broken. I had to move to another room after taking a shower. Such a humiliating experience!
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酒店回复: Thank you for taking the time to review our property and sharing your feedback. Please accept our apologies for the issue you experienced with the A/C. We hope to have an opportunity to better serve you soon. Thanks.Sincerely,Jay D.General Manager
3.0分
其他
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2 out of 3 ain’t bad
Air conditioning in my apartment went out on 8/3 and I booked a room for the night and it was a good experience. Clean, comfortable room and good staff. 8/4 air conditioning still not fixed, I booked another night. Unfortunately I accidentally put in the wrong date 8/11 by mistake. I had to rebook again for the right date. My bad. But since the 8/11 date was non refundable I had to use it. The first two stays were perfectly fine with no issues. The third stay, the one I screwed up on was not so good. Showed up and digital key wouldn’t work, went to front desk and got a physical key that also didn’t work, went to desk and employee had to make another key card and came to room to make sure it worked. When I finally got into my room, I went to take a shower, when I tried to adjust shower head it came off in my hand. I screwed it back on but it continued to leak. I will put the 3rd night down as an anomaly caused by me having had a long day at work and the karma of my bad attitude that day making things go wrong. I have to say, that even though my 3 stay didn’t work out as well possible, the staff was always helpful and professional and recommended the on site restaurant and other local attractions, a recommendation I didn’t need as I am a local resident but I appreciate that they are sharing information on things that available in my hometown.
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酒店回复: Thank you for taking the time to review our property. We are sorry to see you were not fully satisfied with your stay. We look forward to having an opportunity to serve you in the future. Thanks.Sincerely,Jay D.General Manager
性价比很高,停车很方便,早餐太简单了品种有点少,服务还是不错的,交通也很方便
房间设施齐全,干净整洁,公共设施也很舒适。最重要的是,酒店附近有包括Buc-ee's在内的购物中心,非常方便。强烈推荐!
酒店三楼装修,稍微有点影响入住体验。隔音一般般,正常走路也感觉楼板咚咚响。早餐另付的感觉不是很划算,最好订带早餐的。
酒店弄丢了我的预订。我等了25分钟才处理。我当时正在参加婚礼,这让我心情低落了好几个小时。或许Travelocity也应该给酒店发送确认提醒。
枕头很糟糕。空调有尿味。我抱怨了几天,情况似乎有所改善,但最后一天又开始有尿味了。淋浴没有冷水,我也抱怨了这个问题,但没有任何改善。
工作人员非常友好,房间安静干净。网络很棒。两张大床很适合我们一家三口,我们睡得很香。我们一定会再次入住这里!
Very nice place with awesome staff
Super clean place, rooms are always nice and comfortable. We have stayed at this hotel several times and will continue to do so.
okay stay
Pet friendly
Didn't think the room was extra clean
beds hard uncomfortable
Could hear upstairs guest
The air conditioner was broken. I had to move to another room after taking a shower. Such a humiliating experience!
2 out of 3 ain’t bad
Air conditioning in my apartment went out on 8/3 and I booked a room for the night and it was a good experience. Clean, comfortable room and good staff. 8/4 air conditioning still not fixed, I booked another night. Unfortunately I accidentally put in the wrong date 8/11 by mistake. I had to rebook again for the right date. My bad. But since the 8/11 date was non refundable I had to use it. The first two stays were perfectly fine with no issues. The third stay, the one I screwed up on was not so good. Showed up and digital key wouldn’t work, went to front desk and got a physical key that also didn’t work, went to desk and employee had to make another key card and came to room to make sure it worked. When I finally got into my room, I went to take a shower, when I tried to adjust shower head it came off in my hand. I screwed it back on but it continued to leak. I will put the 3rd night down as an anomaly caused by me having had a long day at work and the karma of my bad attitude that day making things go wrong. I have to say, that even though my 3 stay didn’t work out as well possible, the staff was always helpful and professional and recommended the on site restaurant and other local attractions, a recommendation I didn’t need as I am a local resident but I appreciate that they are sharing information on things that available in my hometown.