酒店回复: Thank you for your feedback! We’re glad you enjoyed your stay and the service you received. We appreciate you choosing us and we hope to welcome you back for an even better stay in the future!
5.0分
其他
原文
翻译提供方：Google
一切都很棒。
5.0分
商务出差
Room was clean and quiet. Staff was friendly. Good, solid overnight stay for business travel. Breakfast and parking were included, which was appreciated.
展开
酒店回复: Thank you so much for your kind words! We're glad to hear that you enjoyed a clean, quiet, and comfortable stay with us. It’s great to know that our team made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon!
5.0分
家庭亲子
The staff was so polite and helpful. The breakfast options were plentiful and considerate to dietary restrictions.
展开
酒店回复: Thank you so much for your kind words! We’re thrilled to hear that our team made a great impression and that you enjoyed the breakfast selection. We hope to welcome you back to Fairfield by Marriott Jacksonville soon!
5.0分
其他
展开
Front desk service was good and she was helpful. The lady that was over the breakfast area was amazing, give her a raise. She was polite, attentive and kept everything cleaned and organized..
展开
酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear you received helpful service at the front desk and that our breakfast attendant made such a positive impression. We take pride in providing attentive and welcoming service, and your comments will be shared with our team as encouragement to keep up the great work.
5.0分
其他
展开
The breakfast attendant was exceptional. She greeted everyone when they came down to breakfast and even wished one patron “Happy Birthday”. I wish I could start each day with such a cheerful
展开
酒店回复: Thank you for your kind review and the nice words about our breakfast attendee. We work hard to create a great guest experience for our guest, and we are glad it was noticeable. We hope to welcome you back again soon.
3.0分
家庭亲子
This trip was frustrating. Christal’s customer service is the only reason I would visit again.
展开
酒店回复: Sorry to hear that you didn't have a seamless experience with us. I definitely understand how being inconvenienced while traveling can create frustrating feelings. We are glad to hear that our Guest service Representative made you feel welcomed. If you are in the area, please give us the opportunity to make your stay more enjoyable.
5.0分
其他
Room was clean and service check in was quick. Second time staying here and it was nice.
展开
酒店回复: Thank you for choosing to stay with us again! We're so glad to hear your check-in was smooth and that you enjoyed another clean and comfortable visit. We look forward to welcoming you back for your next stay!
2.0分
情侣出游
展开
Took a while to find someone to check us in, and then when we finally got to the room there was no trash can in the bathroom. We ended up finding them under the sink with no bags. Shower drain was clogged when we went to take a shower (ew). The AC unit sounded like a lawn mower. Will not be staying here again.
展开
酒店回复: Thank you for taking the time to share your experience. I’m truly sorry to hear about the issues you encountered during your stay, from the delayed check-in to the condition of the room. This is certainly not the experience we aim to provide, and I completely understand your frustration. Your feedback has been shared with our team so we can address these concerns and prevent them from happening again.Sincerest Apologies
5.0分
家庭亲子
Perfectly comfortable stay, excellent breakfast, tiny outdoor swimming pool with very little shade!
酒店回复: Thank you for the feedback! We hope to welcome you back soon
优质服务
一切都很棒。
Room was clean and quiet. Staff was friendly. Good, solid overnight stay for business travel. Breakfast and parking were included, which was appreciated.
The staff was so polite and helpful. The breakfast options were plentiful and considerate to dietary restrictions.
Front desk service was good and she was helpful. The lady that was over the breakfast area was amazing, give her a raise. She was polite, attentive and kept everything cleaned and organized..
The breakfast attendant was exceptional. She greeted everyone when they came down to breakfast and even wished one patron “Happy Birthday”. I wish I could start each day with such a cheerful
This trip was frustrating. Christal’s customer service is the only reason I would visit again.
Room was clean and service check in was quick. Second time staying here and it was nice.
Took a while to find someone to check us in, and then when we finally got to the room there was no trash can in the bathroom. We ended up finding them under the sink with no bags. Shower drain was clogged when we went to take a shower (ew). The AC unit sounded like a lawn mower. Will not be staying here again.
Perfectly comfortable stay, excellent breakfast, tiny outdoor swimming pool with very little shade!