酒店回复: Thank you for your review. We are looking forward to our remodel in the fall.
1.0分
朋友出游
原文
翻译提供方:Google
这个地方的价格太吓人了。评分9/10。急需翻新。浴室本来可以更干净一些。
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酒店回复: Thank you for your review. I will address the bathroom issue in our next managers meeting. We our also looking forward to our remodel later this year. Hope you will be back to see this.
5.0分
其他
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The staff here was simply amazing! They went above and beyond to be helpful & friendly. The hotel itself was clean, in great condition. Our room was spotless. I can't say enough good things about our stay here - especially after we had to check out of another hotel, it was a relief to stay here.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that our staff made such a positive impression and that you found your room spotless and comfortable. It means a lot to us that we could provide you with a great experience, especially after your previous hotel stay. We hope to welcome you back again soon!
5.0分
商务出差
I was disappointed that the hot tub and pool were out of service
Part of the reason for booking this hotel
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酒店回复: Thank you for your review. That’s frustrating! It’s always a letdown when amenities you’re looking forward to aren’t available, especially if they were a big part of why you chose the hotel, we are hoping to have the pool back open soon.
4.0分
其他
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The hotel was a good location, I booked a room that said sleeps 5 but it didn’t, it only had 2 beds and not a pull out couch. I was only there one night so I didn’t complain we made do.
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酒店回复: Thank you so much for your wonderful review. We truly appreciate your kind words and hope to welcome you back again soon!"
2.0分
情侣出游
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I am deeply disappointed in this experience. Booked this hotel because of the pool and hot tub after a long day of driving. Upon checking in, find out that both have been down for a month with no ETA for a fix. There was never an attempt to contact me before my checkin day to inform me that a significant amenity that I was paying for would not be available. While I would have been allowed to cancel without penalty upon checking in, that would have left me driving around town looking for another option on labor day weekend - not acceptable.
The recently remodeled bathrooms also had a sink that the drain popup got stuck on, so I spend the morning with a sink full of water that wouldn't drain. Staff was great, hotel and rooms were very clean. But I feel like the hotel did a bait and switch on me with the amenities and I should have been given a significant discount on the room for not receiving what I paid for.
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酒店回复: We’re sorry to hear about your experience. Unfortunately, we are unable to call ahead for reservations, and third-party bookings typically do not include guest contact information, which limits our ability to follow up directly. We do hope you’ll consider visiting us again in the future so we can provide you with the experience you deserve.
5.0分
家庭亲子
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I love staying here bc everything is convenient and the place is always clean and the staff are always so polite and act like they love their jobs. You dont find that everywhere. Thank you!
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酒店回复: Thank you so much for your wonderful review! It always brings us joy to see you. Wishing you safe travels—can’t wait to welcome you back soon!
5.0分
朋友出游
Can’t say enough about how outstanding the staff was! Everyone was kind and personable.
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酒店回复: Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing a clean, welcoming environment and top-notch service, so your feedback means a lot to us.We’re especially glad you enjoyed the breakfast options — we know how important a good start to the day can be!It was truly our pleasure to host you, and we hope to welcome you back again soon. Safe travels until then!
3.0分
其他
The rooms were nice. Lobby was nice. Understaffed and waited a long time at front desk. Pool was broken, hot tub broken and Luke warm.
酒店回复: Thank you for your review, we will look into the pool
都不错,这是品牌旅馆应该有样子。
房子需要翻新。没有电影频道。空调坏了,不得不去沃尔玛买风扇。太吵了,孩子们在走廊里跑来跑去,根本睡不着。肯定有人在床上跳来跳去,听起来好像要从天花板跳出来似的。
这个地方的价格太吓人了。评分9/10。急需翻新。浴室本来可以更干净一些。
The staff here was simply amazing! They went above and beyond to be helpful & friendly. The hotel itself was clean, in great condition. Our room was spotless. I can't say enough good things about our stay here - especially after we had to check out of another hotel, it was a relief to stay here.
I was disappointed that the hot tub and pool were out of service
Part of the reason for booking this hotel
The hotel was a good location, I booked a room that said sleeps 5 but it didn’t, it only had 2 beds and not a pull out couch. I was only there one night so I didn’t complain we made do.
I am deeply disappointed in this experience. Booked this hotel because of the pool and hot tub after a long day of driving. Upon checking in, find out that both have been down for a month with no ETA for a fix. There was never an attempt to contact me before my checkin day to inform me that a significant amenity that I was paying for would not be available. While I would have been allowed to cancel without penalty upon checking in, that would have left me driving around town looking for another option on labor day weekend - not acceptable.
The recently remodeled bathrooms also had a sink that the drain popup got stuck on, so I spend the morning with a sink full of water that wouldn't drain. Staff was great, hotel and rooms were very clean. But I feel like the hotel did a bait and switch on me with the amenities and I should have been given a significant discount on the room for not receiving what I paid for.
I love staying here bc everything is convenient and the place is always clean and the staff are always so polite and act like they love their jobs. You dont find that everywhere. Thank you!
Can’t say enough about how outstanding the staff was! Everyone was kind and personable.
The rooms were nice. Lobby was nice. Understaffed and waited a long time at front desk. Pool was broken, hot tub broken and Luke warm.