酒店回复: Good afternoon, thank you for your valued feedback, as we strive to improve customer experience, do have a wonderful year.
4.0分
情侣出游
原文
翻译提供方：Google
没有热水
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酒店回复: Good Day, thank you for taking the time out to give us feedback, we do apologize for the inconveniences during your stay, we do hope your stay is better next time around
1.0分
朋友出游
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This place is poorly maintained. Every thing needs to be upgraded. The grounds and the buildings need attention.. the good thing the AC worked and the hot water was hot and the staff was somewhat friendly because you didn’t encounter that much only at checkout and check-in. I would not recommend this place to anyone. Also locals lived on the property..
2.0分
家庭亲子
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The photos online are misleading and don’t reflect the true condition of the hotel. The rooms are in need of serious upgrades—the ceilings need repainting, and there were wasp nests in the outdoor ceiling areas. Everything felt quite old and worn down, and the rooms were infested with ants. I truly hope the owners invest in renovating the property and addressing the insect problem.
The only positives were that the water was hot and the air conditioning worked well.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Your comments regarding the overall condition of the rooms, the presence of insects, and maintenance concerns have been noted and shared with our management team for immediate review.We sincerely apologize for the inconvenience caused and understand how disappointing this must have been. Please be assured that improvements are being prioritized to ensure our accommodations better reflect the standards our guests deserve.We are, however, glad to know you were satisfied with the hot water and air conditioning, and we hope you might consider visiting us again once upgrades have been made.
2.0分
其他
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Love the location, very convenient. Easy to walk to other things like food, entertainment.
However, its alot of walking to the rooms, well my room , especially with all the bags. The buildings need updating both inside and out. Not handicap friendlly. No tradh bunscslringkrd
1.0分
其他
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Property is very rundown. You are walking distance, but you have to walk all the way down the hill which means you have to walk all the way back up the hill to get back to the property. The beds are hard. I switched to rooms first room. They try to squeeze two beds together, very noisy and very rundown.
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酒店回复: Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not meet expectations and that you encountered issues with the property’s condition and comfort. Your comments regarding the room setup, noise levels, and bedding have been noted and shared with our management team for immediate review and improvement.We understand the walk to and from the property can be challenging for some guests, and we’re exploring ways to make this more convenient.We appreciate you bringing these matters to our attention, as your feedback helps us enhance our guest experience. We do hope you’ll consider giving us another opportunity to provide a more comfortable and enjoyable stay in the future.
3.0分
商务出差
The room look very low budget the refrigerator was not cold despite it being plugged in. The chair was old and outdated.
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酒店回复: This does not reflect the standard we aim to provide, and we regret that your stay was not as comfortable as it should have been.Please be assured that we have shared your concerns with our maintenance and housekeeping teams to address the refrigerator issue and review the furniture for replacement.
这家酒店很适合我和我的伴侣。我们只住了两晚，在奥乔里奥斯游玩之后，这里是我们安全舒适的休息场所。WiFi信号很好。工作人员友好热情，在我们需要帮助的时候也乐于助人。由于酒店周围有很多树木和植物，我们有点受蚊子困扰。就我个人而言，浴室可以更干净一些（倒不是说它很脏），而且我不喜欢挂着的浴帘。洗澡的时候，整个浴室都会湿漉漉的。
挺好的
酒店坐落在山上，风景优美。酒店设有游泳池。房间里有厨房，可以自己做饭。餐具也一应俱全。
空调/网络
还有什么需要注意的？
浴室里的便利设施只有纸巾。冰箱是空的，甚至连室温水都没有。房间不错，只是需要一些小细节😌。
没有热水
This place is poorly maintained. Every thing needs to be upgraded. The grounds and the buildings need attention.. the good thing the AC worked and the hot water was hot and the staff was somewhat friendly because you didn’t encounter that much only at checkout and check-in. I would not recommend this place to anyone. Also locals lived on the property..
The photos online are misleading and don’t reflect the true condition of the hotel. The rooms are in need of serious upgrades—the ceilings need repainting, and there were wasp nests in the outdoor ceiling areas. Everything felt quite old and worn down, and the rooms were infested with ants. I truly hope the owners invest in renovating the property and addressing the insect problem.
The only positives were that the water was hot and the air conditioning worked well.
Love the location, very convenient. Easy to walk to other things like food, entertainment.
However, its alot of walking to the rooms, well my room , especially with all the bags. The buildings need updating both inside and out. Not handicap friendlly. No tradh bunscslringkrd
Property is very rundown. You are walking distance, but you have to walk all the way down the hill which means you have to walk all the way back up the hill to get back to the property. The beds are hard. I switched to rooms first room. They try to squeeze two beds together, very noisy and very rundown.
The room look very low budget the refrigerator was not cold despite it being plugged in. The chair was old and outdated.