酒店回复: Hi,Thank you for your wonderful feedback. We’re delighted you enjoyed the two-bedroom apartment, its convenient layout, and the fantastic location near South Bank and local shops. We look forward to welcoming you back on your next stay!Kind Regards, Bella WangGeneral Manager
酒店回复: Hi, Thank you for your honest feedback. We are extremely sorry to hear about the unacceptable condition of your bed and bedding—this falls far below the standards we aim to maintain, and we sincerely apologize for the distress and discomfort it caused. Your comments regarding cleanliness and the sleeping experience are being taken very seriously, and we will be reviewing our housekeeping procedures immediately to ensure this does not happen again.We appreciate your acknowledgment of the apartment facilities, but we understand that the issues you encountered overshadowed your stay. We hope you might consider giving us another chance in the future so we can provide the level of comfort and service that guests expect from a four-star property.Kind Regards,Bella WangGeneral Manager
酒店回复: Hi, Thank you for your feedback. We’re glad you enjoyed the convenient location and the well-equipped apartment. We sincerely apologize for the disturbance caused by the nearby construction and the issues with moths; your comments will be addressed to improve future stays. We hope to have the opportunity to welcome you back under better circumstances.Kind Regards,Bella WangGeneral Manager
酒店回复: Hi,Thank you for your kind review. We’re thrilled you enjoyed the apartment, the view, and our convenient West End location. We’re glad our staff could assist in Chinese and that your stay exceeded expectations. We look forward to welcoming you back soon!Kind Regards, Bella WangGeneral Manager
4.2分
一卧室公寓
家庭亲子
房间很好，非常适合家庭出游。距离市中心比较近，走路10分钟以内就能到南岸公园，交通也很便利。
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酒店回复: Hi,Thank you for your wonderful feedback. We’re glad to hear the room was perfect for your family and that you enjoyed our convenient location near South Bank Park and the city center.We look forward to welcoming you back on your next visit.Kind Regards,Bella WangGeneral Manager
酒店回复: Hi,Thank you for sharing your experience. I’m truly sorry for the issues you encountered, especially regarding cleanliness. This is not the standard we aim to provide, and I will make sure your feedback is passed on to the team for immediate attention.Kind Regards, Bella WangGeneral Manager
酒店回复: hi,Thank you for your kind feedback. We’re delighted you enjoyed the fully equipped apartment, spacious balcony, convenient location, and excellent value. We look forward to welcoming you again on your next trip!Kind Regards, Bella WangGeneral Manager
5.0分
三卧室公寓
其他
设施：非常完善什么都有有厨房
卫生：条件很好
环境：很不错周边有很多饭店和超市
服务：前台小姐姐人很好，可以寄存行李，给我们安排了最好的房间
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酒店回复: Hi,Thank you for your thoughtful review! We’re glad you enjoyed the well-equipped facilities, clean room, and convenient location. It’s wonderful to hear our front desk team made your stay even more comfortable. We look forward to welcoming you again!Kind Regards, Bella WangGeneral Manager
非常好的公寓！房间很好，我定的是双卧房，房间的柜子超级多，灶台也是明火，咱中国人做菜方便多了！布局也很合理~也干净。位置也是超一流，步行到711几分钟，走两步就有亚洲超市和metro超市~步行去南岸公园也很方便！711隔壁就是那个很红的冰激凌店~
床上不知道是血迹还是什么污垢，床单这么脏也不更换，亏你还是四星级酒店，自己封的吗？ 而且这个杯子就是上下两张布盖住中间的脏被子，睡觉体验很差，唯一的优点就是公寓设施比较齐全了。
第一次选择Atlas Apartment，地理位置优越，离超市近，附近餐厅也多，离南岸公园近。酒店里面设施齐全，可惜附近有个工地，每天早上7点准时开工，成为我们的闹钟。冲凉房有不少小小的飞蛾，客厅也有，比较烦人。
真不知道这家酒店9.2/10的评分是怎么来的。
我们晚上办理入住时，前台工作人员非常不礼貌。
房间特别脏，我附上了水壶和冰箱的照片作为参考。空调也坏了。周末没有维修人员，酒店也没有备用房间给我们换。所以我们不得不忍受了两个晚上没有空调的日子，被迫大清早起床，以避开房间里的闷热。
房间非常好，洗衣做饭都有相关的家电，窗外风景也特别好。白天没事的时候还可以坐在阳台的椅子上晒太阳，酒店位置也很好，属于west end，旁边有大型超市和很多中餐厅很方便。本来是打算毕业典礼前凑合住一下的，看这个酒店便宜就订了，结果完全超预期，前台小姐姐会说中文，来旅行也不用担心，超级推荐这个酒店，绝对不踩雷！！！
房间很好，非常适合家庭出游。距离市中心比较近，走路10分钟以内就能到南岸公园，交通也很便利。
注意！酒店旁边有个巨大的工地，每天早上7点就开始轰隆隆地施工。尽管我们特别要求住高一点的楼层，但最后还是被安排在8楼（最高也才8楼），早上根本没法睡觉。真是太可惜了，因为除了噪音，公寓本身非常漂亮、宽敞，地理位置也很好。
房间还可以，就是觉得卫生情况不好，刚到就在放碗的地方看到一只蟑螂，后面所有的厨具每次用时全部用热水消毒，谁知道临走的一天回来洗碗机刚刚洗完一打开看里面又见到一只蟑螂。真是无语。
房屋设施非常完备，冰箱、烤箱、炉灶炊具杯盘烧水壶、洗衣机烘干机。很适合喜欢家具环境的游客。有一个半开放的阳台空间很大。价位也是我们同行旅伴住酒店的一半，交通坐船十分方便，周围餐饮也多。美好的旅程。
设施：非常完善什么都有有厨房
卫生：条件很好
环境：很不错周边有很多饭店和超市
服务：前台小姐姐人很好，可以寄存行李，给我们安排了最好的房间