The hotel was still under construction and not even open .. we had travelled from New Zealand after 20 hours of travelling and had to find replacement accommodation .. extremely dissatisfied with *******
5.0分
家庭亲子
The staff made the property, they were so kind and professional. Would rate them a 100 out of 10.
2.0分
家庭亲子
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We arrived to the property and found that it was under construction, because of some sort of water/flood damage. The main floor was not open...blocked off and and the dinning/ area not available.
1.0分
独自旅行
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Terribly rude staff. No one answers the phone when u call but they can sit outside and smoke cigarettes. I couldn’t even get a receipt on check out and apparently they don’t know how to send it via email. I will never be back. Reported the issues to Marriott and the BBB.
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酒店回复: Exploration420365. I do apologize for your stay at the Towneplace Suites Temple. We strive to make our guest feel welcome and have a great stay.
5.0分
其他
Great time. Very Clean. Staff was very friendly. Quiet.
3.0分
其他
Want stay there again
Was not impressed at all with the hotel
5.0分
家庭亲子
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Everything went well. Property was nice and clean. Easy in and out. Liked the location, near the interstate but not loud, and also right next to a residential area. Saw deer in the morning near the wooded area. Stayed three nights, no problems at all. Will stay there again.
4.0分
家庭亲子
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The room needed a little maintenance. Floor is pealing up in the bathroom and the toilet paper roll was ripped off. Otherwise it was a good room. Staff was excellent. It did appear to be clean.
5.0分
其他
Lovely hotel with friendly English speaking staff
3.0分
其他
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First time we stayed there it was good. Staff was more attentive and room nicer than the 2nd time when we found that the room had not been vacuumed and there were crumbs from a prior guest. They also do not make up the room every day. I had asked at the front desk whether they would make up the room each morning and was told that would occur, but it did not. Common areas need a bit of touch up. Sometimes coffee not available. Will try Residence Inn next time.
The hotel was still under construction and not even open .. we had travelled from New Zealand after 20 hours of travelling and had to find replacement accommodation .. extremely dissatisfied with *******
The staff made the property, they were so kind and professional. Would rate them a 100 out of 10.
We arrived to the property and found that it was under construction, because of some sort of water/flood damage. The main floor was not open...blocked off and and the dinning/ area not available.
Terribly rude staff. No one answers the phone when u call but they can sit outside and smoke cigarettes. I couldn’t even get a receipt on check out and apparently they don’t know how to send it via email. I will never be back. Reported the issues to Marriott and the BBB.
Great time. Very Clean. Staff was very friendly. Quiet.
Want stay there again
Was not impressed at all with the hotel
Everything went well. Property was nice and clean. Easy in and out. Liked the location, near the interstate but not loud, and also right next to a residential area. Saw deer in the morning near the wooded area. Stayed three nights, no problems at all. Will stay there again.
The room needed a little maintenance. Floor is pealing up in the bathroom and the toilet paper roll was ripped off. Otherwise it was a good room. Staff was excellent. It did appear to be clean.
Lovely hotel with friendly English speaking staff
First time we stayed there it was good. Staff was more attentive and room nicer than the 2nd time when we found that the room had not been vacuumed and there were crumbs from a prior guest. They also do not make up the room every day. I had asked at the front desk whether they would make up the room each morning and was told that would occur, but it did not. Common areas need a bit of touch up. Sometimes coffee not available. Will try Residence Inn next time.