这家 AC 酒店的位置对我们来说非常合适。我们在这里住了一晚,度过了一段愉快的时光。工作人员非常友善,住宿条件也非常适合我们的需求。酒店的位置也非常便利。
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酒店回复: Kelly, it’s wonderful to hear you had a great time at AC Hotel by Marriott Phoenix Biltmore. The team is glad the location and amenities suited your needs and that you felt welcomed by everyone. We hope to see you again soon.
酒店回复: We appreciate your feedback, Trina.It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward.We hope for the chance to host you again soon for a more positive experience.
酒店回复: Maureen, it's pleasing to hear you relished the calming lavender and enjoyed the aesthetic appeal of the AC Hotel by Marriott Phoenix Biltmore's lobby, as well as the magnificent mountain views from your room. We appreciate your feedback about the exterior sounds. As for our baked goods offerings, we regret they were not available during your stay. We also note your comments about the hallways and we're in the process of addressing these areas for improvements. We're eager to have you with us again in the future for an enhanced stay.
非常干净舒适的酒店,前台很友好。
卫生,位置,都很好,酒店比较新
酒店位置很好找,交通也很便利。
酒店非常现代化,地理位置也超棒。员工友善,区域打扫得也很干净。
这家 AC 酒店的位置对我们来说非常合适。我们在这里住了一晚,度过了一段愉快的时光。工作人员非常友善,住宿条件也非常适合我们的需求。酒店的位置也非常便利。
酒店干净整洁,但我被收取了一笔未经通知的停车费,而且当天晚上停车场甚至没有空位了。不含早餐(早餐另加18美元),真的不值这个价。
每天早上房间里只提供一杯普通咖啡,其他咖啡饮品不续杯。没有浴袍(如描述所述),没有热水浴缸,泳池也晒不到太阳。
我到达时,马桶座上有粪便污渍。这对我来说是绝对不行的。太恶心了。从那以后,空调坏了,整晚都发出叮当声,但我不得不一直开着它。说实话,我在那里住得很不开心。太糟糕了。
最多 2 星
房间很脏,浴室很脏,床超级不舒服
我喜欢薰衣草,大堂很漂亮。我们的房间可以看到山景,但是街上的噪音很大。
尽管有标志,但从来没有任何饼干可以搭配咖啡。大厅可以使用清爽。