酒店回复: Dear Amy,We are sorry to hear about your recent experience and understand how distressing the situation with your credit card must be. Please be assured that the safety and trust of our guests remain our top priority. We also regret the inconvenience caused by elevator delays and the difficulty you faced reaching our front desk. Regarding the additional charges on your card, we have shared this with the concerned department for further review. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the exceptional stay you deserve on your next visit to our city.Juan MeraGeneral Manager
Had everything you need. Great rooftop. Pool and bar area outside was great for relaxing after a day of sightseeing. Great location close to everything but far enough away from all the late night noise on Broadway.
展开
酒店回复: Dear Guest,Thank you for the great feedback! We are so glad to hear you enjoyed the rooftop, pool, and outdoor bar; perfect spots to unwind after a day of exploring. It’s also wonderful to know our location struck the right balance between convenience and a peaceful night’s rest. We appreciate you choosing to stay with us at SpringHill Suites Nashville Downtown/Convention Center and hope to welcome you back for another relaxing visit soon!Juan MeraGeneral Manager
5.0分
家庭亲子
展开
The staff were very nice and accommodating. The room and property were very clean. Although it was weird to have the main lobby on the 6th floor. I liked that it was in a convenient location, walkable to the Bridgestone arena and Broadway. The next time I’m in town I will most definitely be staying here again.
展开
酒店回复: Dear Guest,Thank you for your fantastic feedback about your recent stay at SpringHill Suites Nashville Downtown/Convention Center. We are delighted to hear that our staff made a positive impression and that you appreciated the cleanliness of our rooms and property. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Juan MeraGeneral Manager
酒店很新，设施完善，地理位置优越，交通便利，步行可到Music City Center，几个万豪系的酒店都在一栋楼里。
一家很棒的新酒店，步行即可到达市中心。非常干净和现代化。
盗用了我的信用卡号。总的来说，这是一家还不错的两三星酒店。前台人员很友善，如果你能联系到他们的话。我从房间打电话过去，他们总是没人接，所以我不得不亲自下去问问题，结果总是忙得不可开交。电梯又老又慢，一半时间都坏了，所以上下楼都要预留充足的时间。泳池和泳池酒吧很不错，但我们回家三周后，有人两次试图从泳池酒吧刷我的信用卡。我实在想不通为什么一个工作人员要盗用我的信用卡去他们自己的酒吧刷卡……小费都放在他们口袋里了？我试过打电话给酒店讨论，但他们当然不会接，所以要小心，千万别把卡留在泳池酒吧！用现金支付，或者每次上楼都付，千万不要开账！
非常棒的酒店，可能是我住过的最好的酒店。早餐棒极了，餐饮选择丰富！步行到市中心非常近，但又不会太近而太吵。泳池区很漂亮，酒吧在池畔提供美味的餐饮。工作人员非常友好，房间干净现代。我对这家酒店赞不绝口。
如果我下次再去纳什维尔，我一定会再来这里，强烈推荐给所有去那里的人。
地理位置优越，步行即可到达百老汇。工作人员出色且乐于助人，包括大堂前台、代客泊车员和餐厅工作人员。他们非常友好周到。标识牌还有待改进，因为我们经过两次才看到酒店和停车场。
不适合糖尿病患者
泳池很棒！早餐糟糕透了，选择很少，以这个价格，假日酒店的早餐更好一些。糖尿病患者没有选择！汽水没有零度可选。价格很贵，不过我知道我们花钱找了个好位置。
我没有入住，泳池关闭了，管理层不愿采取任何措施来应对超过100华氏度（约37摄氏度）的天气。我们直到抵达酒店才收到泳池关闭的通知。
该地区有很多餐饮选择。您也可以考虑探索市中心以外的地区。
Had everything you need. Great rooftop. Pool and bar area outside was great for relaxing after a day of sightseeing. Great location close to everything but far enough away from all the late night noise on Broadway.
The staff were very nice and accommodating. The room and property were very clean. Although it was weird to have the main lobby on the 6th floor. I liked that it was in a convenient location, walkable to the Bridgestone arena and Broadway. The next time I’m in town I will most definitely be staying here again.