酒店回复: Dear Mr./Ms. Buzhidao,Thank you for staying at karaksa hotel premier Tokyo Ginza and thank you for taking the time to leave us a lovely review.We are glad to know that you are satisfied with your stay so much.Our 2nd floor lounge, exclusive for our guests that is operating from 6:30 am to 10:00 pm, is one of our hotel's highlights, and we are pleased to know that you liked it.We all are looking forward to welcoming you as our guests again.karaksa hotel premier Tokyo GinzaFront desk
酒店回复: Dear Valued Guest We would like to thank you so much for choosing karaksa hotel premier Tokyo Ginza.We cannot thank you enough for your kind comments.We are sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services.We hope you enjoyed your trip to Tokyo! We are delighted to have your feedback!We will try to provide the same high-quality service when you come back to the hotel next time. karaksa hotel premier Tokyo GinzaFront staff
酒店回复: Dear Valued Guest,Thank you for staying at karaksa hotel premier Tokyo Ginza.We are very happy to have your review here.We are trying our best to serve the better quality service day by day. Your kind review made us more confident to make more effort.It will be very appreciated to welcome you as our guests for your next stay.karaksa hotel premier Tokyo GinzaFront staff
酒店回复: Dear Mr./Ms.lydialee718We would like to thank you so much for choosing karaksa hotel premier Tokyo Ginza.Your comment is much appreciated and very encouraging for our team.It will be very appreciated to welcome you as our guests for your next stay.karaksa hotel premier Tokyo GinzaFront staff
酒店回复: Dear Valued Guest,First of all, we would like to thank you so much for choosing karaksa hotel premier Tokyo Ginza.Also, please accept our apologies for the inconvenience caused by our staff and the house keeping service. We have shared your comments with our team for further attention and necessary action.We will make sure to improve upon the points you have made by investigating the details and making sure to prevent the same situation from happening again.At the last, we sincerely appreciate your valuable opinions and will definitely train our team again in order that the same problem would not happen. We hope you will be completely satisfied to stay at our hotel next time.karaksa hotel premier Tokyo GinzaFront staff
酒店回复: Dear Valued Guest,Thank you for staying at karaksa hotel premier Tokyo Ginza.We are very happy to have your review here.We are striving to provide better quality service day by day. Your kind review made us more confident to make more effort.We would greatly appreciate the opportunity to welcome you as our guests for your next stay.karaksa hotel premier Tokyo GinzaFront staff
酒店回复: Dear valued guest,Thank you for staying at karaksa hotel premier Tokyo Ginza, and thank you for taking the time to leave us nice reviews multiple times.We are pleased to know that you liked our hotel so much.Your word "I had no doubt we would return" motivates us a lot.We wish to see you again in the future.karaksa hotel premier Tokyo GinzaFront desk
酒店回复: Dear Valued Guest,Thank you for staying at karaksa hotel premier Tokyo Ginza.It is always a pleasure to know that you had a very enjoyable stay with drink and snack at the exclusive lounge.We delightedly look forward to meeting you again at our hotel.karaksa hotel premier Tokyo GinzaFront staff
酒店回复: Dear Mr./Ms.Xuansewuyu,Thank you for staying at karaksa hotel premier Tokyo Ginza, and thank you for taking the time to leave a nice review for us.We are pleased to know that our lounge service met your expectations.We hope to welcome you again someday in the future.karaksa hotel premier Tokyo GinzaFront desk
酒店回复: Dear GuestThank you for staying at karaksa hotel premier Tokyo Ginza.Thank you for your nice reviews. We are very happy that you had a great time at our hotel.We delightedly look forward to meeting you again at our hotel.karaksa hotel premier Tokyo GinzaFront staff
出行很方便,酒店环境也很棒,前台服务人员态度和善。房间看着还算宽敞,每天早餐是可以按照自己所需的时间送至门口。24小时饮品吧深受孩子的喜爱🤩
下次来东京可以首选了😏
一家人都挺喜欢这个酒店。 location也很好, 楼下有donki, 两家全家, 松本清就在酒店斜对面。 非常近新桥地铁站, 马路对面还有博品馆,小朋友非常喜欢。 走路就可以到银座大街, ginza six, 松屋, 三越百货等等购物的地方。 也可以走路到达筑地市场,就非常方便。
卫生也很好,很干净的。
酒店有会说中文的工作人员。 还挺好的。
他们提供的软饮和小吃是任吃畅吃的。 lobby 的餐点也是免费的, 我们都非常喜欢。
在东京住的套内面积算很大的房间,特别是洗浴室够大,我很喜欢。位置算是属于银座街的头,离Ginza six比较近,但是也是需要走6-7分钟,所以如果买了东西有负重,想那回酒店放也是很累人的哈哈!
酒店离银座站不近,离新桥近,大约也是走个5-6分钟的距离,推着行李箱不会有难度,看好要坐的线找到有升降🛗的出口就好。
早餐不符合我的广东胃不太好吃,但是前台处有一快小区域专门给住客免费提供甜品、酒、饮料、咖啡的,这点很棒!
地理位置相当好,楼下转角有全家,有堂吉柯德,楼下就是银座8丁目,步行几分钟就能到新桥站,去新宿也很方便,距离羽田机场30分钟左右车程,推荐不要预定早餐,早餐是送到房门口的,日式有些吃不惯,不如自己出去吃,楼下免费minibar好评,服务好评,房间略小,能摊平一个30寸箱子,卫生情况也尚可,适合商务旅行和小情侣,不适合带娃。
迫不及待地入住之后就评价,原因是想尽早并及时地奉劝更多想选择银座酒店的从现在开始避开这个酒店的雷。其实上次住过之后,我还特别在某书等平台进行了重点推荐这家酒店,浏览量基本都过5万,只要搜这家酒店基本都是我的笔记,首先我不是托也不是营销,完全凭借我的入住体验和感受真实评论和推荐的,所以这次也特别安排入住2天,其实银座附近核定区域的酒店我基本都住过了,这次本着之前的经验再次入住这家,结果没想到反差巨大:房间设施变差比去年老旧很多,被褥和床非常不干净被套外翻结果发现里边很脏,入住接待不友好询问都非常应付,反馈问题解决不及时等。每年我在世界各地入住各种酒店,选择5星甚至更高级别的酒店是我的优选,我觉得高品质服务是每个人的追求。在银座的核心区域,这家的价格不输任何酒店,就是离银座近其他没有什么特别的:酒店门前一条小路黑暗难找,酒店大门小到你看不到是酒店的门,酒店前台几乎只有几个桌子,景观几乎没有,房间都是临一座高架,更是没有任何景观可言,更看不到东京塔(附近的很多酒店都可以看到东京塔),但是这个酒店价格比其他景观酒店都贵,甚至比5星酒店卖的还贵,环境和服务却连快捷酒店都不如。旺季一晚3500+的价格(不含早餐),淡季2000+的房间价格(不带早餐),带早餐更贵(3000淡季,4000旺季),房间空间狭小,基础房间连放衣服的橱都没有,并且服务差,前台2楼空间狭小的前台连快捷酒店都不如,这么低端的服务谁给你们的自信?如果环境和服务跟卖价一致,我无话可说。可是你“预制菜”卖出五星价格极不合理了。要说银座好的酒店或者同级别的酒店,比比皆是,你们真的差很多。至少在你们的管理和服务都会变差了,但价格变得更高!这次之后,我以后不会再入住。我要从推荐官变成劝退官,希望大家不要入住。为什么花同样的钱不选择旁边几家住的更好呢?附图大家也可以看看,作为权威的携程官方跟酒店沟通的感觉,竟然同样感觉酒店十分冷淡!那作为普通的客人,酒店的服务态度就不言自明了。写在这里主要是希望帮助大家来银座可以规避这个酒店,拿我携程顶级会员身份来担保,没有任何文字虚假描述。希望携程官方可以将我的评论如实显示和客观公布出来,供今后来银座选择酒店的朋友做个参考。在此特别对携程管家的关心和服务表示赞赏,坚守了客户利益为先的高度负责精神和快速服务效率,无论身处哪里遇到任何困难,携程永远值得信赖!
连通房很方便,房间也不算太小,酒店卫生也很好,位置很方便,下楼就有好几个超市和堂吉柯德,步行去哪都方便,2楼小吃吧可以随便吃,小朋友很喜欢,家庭出行经济型酒店首选
7月去东京时偶然刷到这家,太推荐了!酒店离银座商圈很近,走路20分钟可到,遇到下雨打车去银座也在50以内(人民币)。酒店路口有便利店和一家货品超级全的堂吉柯德,非常方便。关键是房间面积不小,两个人住挺宽敞,房间内非常干净整洁,分区合理,独立式马桶间和浴室,还有胶囊咖啡机。另外,2层大堂还有全天免费自助的茶点和咖啡果汁、零食酸奶坚果等。和同类型酒店比,性价比真的很高了。
第二次入住了 非常好 第一次是和闺蜜 第二次是带孩子。位置特别优越 楼下就是银座唐吉柯德 还有一个生鲜超市 离Ginza Six 步行大概三四分钟 离地铁新桥站因为只有7、8分钟 房间设施很新 二楼大堂有免费的小食 酒水 房间内的卫生间也是干湿分离 洗漱用品一应俱全
房间在日本酒店中算是大的了,地理位置不错,离银座比较近,逛街比较方便,酒店的水吧非常好,提供点心,咖啡☕️,饮料。
定的连通房,两个家庭可以在一起,非常不错!2楼有可以免费拿的饮料和小面包还有冷饮,意外惊喜,酒店离银座各商场都近,酒店早餐送到房间,但是没啥惊艳