酒店回复: Hi Stephen,We are so glad to hear that you had a smooth check-in and enjoyed the comfort of your room, as well as the indoor pool and hot tub after your long ride. We hope you had a chance to enjoy breakfast and that it met your expectations. We truly appreciate your feedback and hope to welcome you back during your next trip! Safe travels!
酒店回复: Dear Guest,We are delighted to hear that you had a wonderful two-night stay and enjoyed our varied and delicious breakfast, as well as the relaxing pool and spa. We truly appreciate your suggestion regarding the electrical outlets, and we will certainly share this with our team for future improvements. We eagerly look forward to welcoming you back for another exceptional stay!
酒店回复: Dear Guest,Thank you for sharing your experience. We deeply apologize for the issues you encountered during your stay. The concerns you've raised regarding the cleanliness and condition of the room are certainly not reflective of the high standards we strive to uphold. Your feedback is invaluable, and we will address these matters with our team to ensure that future guests do not face similar issues.
酒店回复: Hi Michael,Thank you for sharing your feedback, and we sincerely apologize for the disappointing experience you had during your stay. We take cleanliness and guest comfort very seriously, and it’s clear we did not meet your expectations. We deeply regret that you encountered such issues with the condition of the room and common areas. Rest assured, we have already escalated your comments to our housekeeping and maintenance teams for immediate attention and improvements. Your experience is certainly not reflective of the standards we strive to maintain, and we appreciate you bringing these concerns to our attention.
酒店回复: Hi Virgil,We sincerely apologize for the condition of your room upon arrival and understand how disappointing that must have been. While we're glad our staff responded to assist, this falls short of our standards. Your feedback will be reviewed with our team to ensure it’s addressed and not repeated.
酒店回复: Hi Alicia,We sincerely apologize for the issues you encountered during check-in and with the condition of your room. This is certainly not the standard we aim to uphold, and we will address these concerns with our team to ensure they are promptly resolved. We deeply regret that your experience did not meet expectations, and we appreciate you bringing these matters to our attention.
酒店回复: Hi Theresa,Thank you for sharing your experience. We're glad to hear you had a restful stay, especially during a busy weekend. We appreciate your honest feedback regarding the room’s condition and will review these details with our team as we continue working to improve and update our property.
酒店回复: Dear Guest,Thank you for sharing your experience. We're very sorry to hear that your stay did not meet expectations. Your feedback is important and will be reviewed with our team to address the concerns you've raised and ensure improvements are made.
酒店回复: Hi Hannah,We are overjoyed to learn that your experience with us was nothing short of extraordinary. Your appreciation fuels our commitment to excellence, and we eagerly anticipate the opportunity to indulge you with another exceptional stay in the near future.
房间隔音不好,楼上走路声音听的清清楚楚
躲避恶劣天气的避风港。
我正在骑摩托车旅行。遇到了大雨,决定就此打住。假日酒店离我最近,我通过应用程序预订了房间。
入住很方便,房间也很棒。他们有室内泳池和热水浴缸。我非常喜欢热水浴缸。我还没吃早餐,所以无法评价。总的来说,这是一次不错的住宿体验。
非常棒的放松住宿体验
我们在酒店度过了美好的两晚。早餐种类丰富,美味可口。泳池和水疗中心提供真正放松的时光。唯一需要改进的地方是升级房间内的电源插座,以便更好地适应现代电器。
走廊里弥漫着一股****的味道。地毯又臭又脏。浴室水龙头和镜子都生锈了。房间里有股怪味。我们11:30左右到的汽车旅馆,孩子们都累坏了,所以没法再想别的办法了。否则我们就搬走吧。
这地方令人恶心。我们让他们给我们换到一个新的房间,因为第一个房间弥漫着各种化学物质的令人作呕的气味,毫无疑问是为了掩盖房间的霉味。瓷砖地板太粘了,你可以听到你的鞋子离开地板的声音。每个表面都有水渍、灰尘、污垢等。这个房间不知道多久没用吸尘器打扫过了。最糟糕的是房间之间的走廊。肮脏污渍斑斑的地毯......同样,不确定上次吸尘是什么时候。按摩浴缸有一层水垢,看起来很久没动过了。一打开喷头,热水浴缸里就充满了泡沫。无论如何都要避开这个地方。如果我们的预订可以退款,我们就会跑出去。哦,差点忘了在我们恶心的第一次尝试之后,我们被安排到第二个房间的角落里有老鼠屎。我不会向我讨厌的人推荐这家酒店。
房间不干净
我们到达时,房间还没有打扫。脏毛巾还放在浴室水槽上。垃圾桶都满了。沙发上放着零钱。很明显房间没有打扫。前台的工作人员确实来过我们的房间,清理了浴室,收走了垃圾,但显然这里的客房服务很差。
脏乱差的酒店
入住时服务很差。我们去房间时,门开着,所以不确定房间是否干净。没有客房服务人员来收垃圾。浴室的门坏了,关不上。所以我会向任何人推荐这家酒店。
我们入住得很愉快,酒店周末人很多。我们睡得很好,住宿体验不错,只是设施略显陈旧,从外观上看不出来。地毯很脏,需要翻新或彻底清洁。我们的床头板上,有人枕着的皮革已经脱落。水龙头都结垢了。
房子太旧了,脏兮兮的,还有股臭味!!千万别住这里,跟网上图片完全不一样。泳池和早餐套餐根本不值这个价。入住和退房都晚了30分钟,我震惊了。地毯很恶心,酒店里还有霉味。
夜班工作人员非常乐于助人,热情好客,友好热情。我们住得很愉快,以后旅行还会再来的!非常干净,设施齐全,早餐很棒。房间干净宽敞