The hotel was clean, and the staff were friendly and responsive. Breakfast was ok, with some healthy options like boiled eggs and oatmeal available. I would have liked to see more fruit beyond just bananas and healthier, low-sugar yogurt choices. Parking was a bit inconvenient, as it required installing an app and registering with the parking company. However, the covered garage was conveniently located close to the hotel.
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酒店回复: Thank you for your positive feedback. I have shared your experience with our leadership team.
2.0分
其他
It was very noisy -felt like I heard every word out of the neighboring room Parking was inconvenient and dreadful. Staff misguided us on restaurant
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酒店回复: Thank you for your response. I have shared your feedback with our leadership team.
5.0分
其他
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The staff at check-in was very friendly and helpful. Our room was spotless, just the right temperature and very accommodating. We had everything we needed in just the right spots. Breakfast was delicious with plenty of options to choose. Very enjoyable stay!
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酒店回复: Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to your next stay in Dayton, Ohio.
5.0分
其他
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Absolutely wonderful stay!! The front desk staff ladies were the BEST, specifically, Lisa. I had a few minor issues and Lisa went above and beyond to be certain I was happy. I travel often and Lisa is honestly what made my stay the most memorable. What an asset she is. The hotel is in a great location in the city center with great views of the river. Love that the parking was free in an enclosed parking garage with an assigned spot. Rooms were nice and clean.
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酒店回复: I am pleased to hear you enjoyed your stay with us. I have shared your feedback with the entire team as a way of celebrating their success.
5.0分
其他
Dorothy was great at front desk to greet us. Hotel and room were clean and great.
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酒店回复: We are delighted you enjoyed your stay and will be happy to share this with Dorothy!
5.0分
情侣出游
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Clean and well maintained. The staff were very friendly, beds were warm and cozy, AC was adjustable, breakfast was excellent, view was decent, nice hot water, and good channel selection on TVs.
酒店回复: We are delighted you enjoyed your stay!
5.0分
情侣出游
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We love this location for walking along the river and getting to everything in Dayton. The free breakfast is better than most and the staff are so kind and helpful.
We love the free parking but struggled with the new app. Fortunately, the staff were great and helped us figure it out!
酒店回复: Thank you! We are delighted you enjoyed your stay with us!
4.0分
情侣出游
Clean, comfortable room with great location easily walkable to river. Only downside was noisy from traffic. Good breakfast
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酒店回复: Thank you for sharing your experience with us. We look forward to your next stay!
酒店地理位置优越，我们想去的所有景点都在附近。虽然停车场不在酒店内，但它是一个带顶棚的停车场，距离酒店只有几步之遥，而且停车费已经包含在我们的房费里了！酒店大堂看起来很新，干净又光亮。前台员工热情、友好、乐于助人。酒店房间非常干净，足够我们两个人住，并且配备了通常能想到的便利设施。我们住的是一张特大号床，很舒服，不过枕头有点软，尽管我们每人都有两个枕头，但如果能再多一两个会更舒服。
包含在内的自助早餐做得很好，种类丰富，对我们这种只吃肉的人来说选择很多。咖啡和星巴克的咖啡一样好。我不知道她的名字，但那位一直补充自助餐食物的员工绝对是我见过最勤奋的人之一。她很友好，乐于助人，表现出色，酒店应该给予她相应的奖励。
我们这次住宿唯一的不足是，在我们入住的第二天，外出观光回来后，房间却没有打扫。我打电话给前台，那位帮我们办理入住的员工告诉我，他们忘记告诉我们客房服务是隔天一次。这位员工确实给我们提供了额外的毛巾，但如果能把床铺好并收走用过的毛巾就更好了。
虽然这是万豪旗下的经济型酒店品牌，但在功能性和清洁度方面无可挑剔。性价比很高，服务人员也非常热心助人。
The hotel was clean, and the staff were friendly and responsive. Breakfast was ok, with some healthy options like boiled eggs and oatmeal available. I would have liked to see more fruit beyond just bananas and healthier, low-sugar yogurt choices. Parking was a bit inconvenient, as it required installing an app and registering with the parking company. However, the covered garage was conveniently located close to the hotel.
It was very noisy -felt like I heard every word out of the neighboring room Parking was inconvenient and dreadful. Staff misguided us on restaurant
The staff at check-in was very friendly and helpful. Our room was spotless, just the right temperature and very accommodating. We had everything we needed in just the right spots. Breakfast was delicious with plenty of options to choose. Very enjoyable stay!
Absolutely wonderful stay!! The front desk staff ladies were the BEST, specifically, Lisa. I had a few minor issues and Lisa went above and beyond to be certain I was happy. I travel often and Lisa is honestly what made my stay the most memorable. What an asset she is. The hotel is in a great location in the city center with great views of the river. Love that the parking was free in an enclosed parking garage with an assigned spot. Rooms were nice and clean.
Dorothy was great at front desk to greet us. Hotel and room were clean and great.
Clean and well maintained. The staff were very friendly, beds were warm and cozy, AC was adjustable, breakfast was excellent, view was decent, nice hot water, and good channel selection on TVs.
We love this location for walking along the river and getting to everything in Dayton. The free breakfast is better than most and the staff are so kind and helpful.
We love the free parking but struggled with the new app. Fortunately, the staff were great and helped us figure it out!
Clean, comfortable room with great location easily walkable to river. Only downside was noisy from traffic. Good breakfast